Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
103 results found
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Invite new users/roles to specific domain(s)
Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.137 votes -
Manage multiple accounts with the same email
There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:
Error: Unable to invite user. User already exists
We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...
There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.
119 votes -
Support Non-credit card payment types
Allow customers to pay via alternative payment types other than credit card.
102 votes -
Per-link analytics for click tracking
Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.
I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.
63 votesHello,
We do provide this data via webhook and our event logs (in the web app, expand out the vent details to review the link clicked). However, yes, we are not currently providing any per link analytics for click tracking in the web app's Metrics or Reporting Dashboard. We are in discussions to include such reporting in Q4 '25. Once that is confirmed, we will update the status of this ticket and notify you as to a potential release date. Thank you and please let us know if you have any questions.
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Ability to customize the Unsubscribe Page
When we click on the unsubscribe link on the email. Mailgun takes us to a standard page with no styles or design. We need an ability to customize the templates of that page or atleast enhance that page to look a bit better.
When end clients click on our emails to unsubscribe & land on this rudimentary page, it does not look nice at all.44 votesThe best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.
As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.
Let me know what you think.
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Add support for idempotent requests to the API
Add Idempotency-Key to request ala Stripe's API. https://stripe.com/docs/api?lang=curl#idempotent_requests
43 votes -
Upload Images for Use in MG Drag and Drop Template Builder
Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.
21 votes -
Search suppressions list by email domain
PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.
18 votes -
Analytics by SMTP user
It would be great to filter analytics by SMTP user!
17 votesThis ask might be better satisfied through use of our tagging feature so you can arbitrarily mark-up your message with a value specific to that SMTP user. You could then easily filter data in our new reporting specific to that tag.
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Shorten Tracking URLs
The current URLs used for tracking link clicks are quite long. Offering a way to shorten them via Bit.ly or perhaps an custom shortened URL would be helpful.
15 votes -
API access audit logs
API Access Audit Logs
Please provide audit logging for any and all API calls. Results should include
- Date/time
- Source IP
- API called
- Account used
- Query header
- Authentication Success/Failure13 votes -
Use Recipient Variable without batch sending
Could Mailgun provide some option to explicitly disable Batch Sending, or not batch send if the only Recipient Variables being used are related to one-click unsubscribe headers?
7 votes -
More than 3 URLs per Webhook event
Customer would like the ability to have more than 3 URLs per event type for webhooks
6 votes -
Log Retention Period Longer Than 30 Days
Currently our log retention period has a maximum of 30 days. Having a longer message retention is something that many customers would benefit from
6 votesHello,
We are looking at partnering on this vs. building. Are there any 3rd party providers (think Data Dog) you would call out as a possible solution? Any experience with said platforms?
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Change domain name w/o removing domain from account.
Customer would like to be able to change their domain's syntax without removing the domain from the account and losing domain specific data.
5 votes -
Don't generate open events for spam bot opens.
Mailjet added a feature to prevent open events if the open was done by a spam bot filter. Provide an option on a domain basis to disable open events due to spam bots.
5 votes -
Webhooks - Change user agent to something that identifies Mailgun
Change the user agent for webhooks from Go-http-client to something more specific.
Our system gets lots of requests from user agents identified as Go-http-client and we want to block them as the vast majority are from Bots5 votes -
Allow Route Filter on Email Body
Currently our routes only support filtering for the message header, and not the body. Being able to filter by specific body content would be helpful.
5 votes -
Cancel shedule email
Currently we are stuck in situtation where we are scheduled the future email but we can not cancel the the scheduled email.
Ex: We have scheduled 5000 emails which are sent after 2 days. I want to cancel only 5 emails out of 5000 but this simple functionality does not exist by REST API.
Suppricing for any user that I can schedule the email but I can't cancel the specific scheduled email.
Can we have this functionality, please?
4 votesWe will be offering a public API to allow basic CRUD operations for scheduled sends.
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Mailgun to Cloudflare's Verified bots list
My domain is behind a Cloudflare proxy and the webhook is being blocked by the Bot fight mode. Did you considered adding Mailgun to Cloudflare's Verified bots list? I think it is a great candidate for it. This would then allow to pass the bot fight mode.
More information in here:
https://radar.cloudflare.com/traffic/verified-bots4 votes
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