Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Allow exporting logs

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    194 votes

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    61 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Please support DMARC on Mailgun and make it easy to deploy

    -Please support DMARC on mailgun, and make it easy to deploy.
    - Generate useful TXT entries (just like you already do for SPF and DKIM)
    - Handle the DMARC reports
    - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
    - Convert DMARC failures (and successes?) into web hooks, events and log entries.

    120 votes

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    under review  ·  12 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Invite new users/roles to specific domain(s)

    Recently you introduced invitation of new users and assigning them roles.
    In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.

    114 votes

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    26 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    100 votes

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    37 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

  5. Multiple API Keys

    Option to have multiple API keys, for example: client 1 has the API key exposed, we now have to roll this key, and update all clients using it.

    Whereas, if we had multiple keys, we'd only need to roll and update that one client using the key.

    98 votes

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    21 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Add PayPal payments

    Allow customers to pay via PayPal.

    85 votes

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    under review  ·  15 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Allow for Shorter SMTP Credentials

    t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.

    68 votes

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    26 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Provide option to send Non-Delivery Reports to the original Sender

    Mailgun bounce processing works great when a single sender is sending email to a broad audience. It does not work well when there are many original senders each with their own list of contacts.

    Scenario:
    - Company with 10 to 1000 employees.
    - Company switches from a traditional in-house mail solution to Mailgun for all outgoing email.
    - John, a typical employee in the organization, sends email to a customer, but spells the address wrong.

    Traditional in-house system behaviour:
    - John would get a Non-Delivery Report letting him know of his mistake. John would fix his mistake, and re-send the…

    62 votes

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    under review  ·  13 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    53 votes

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    7 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Forwarding of auto-responses sent to the return-path

    Delayed bounce messages sent to the return path are correctly processed by Mailgun (if the MX records are set).

    But other kind of messages sent the return path address, like vacation or out of office auto-responses are simply ignored and dropped.

    It would be great to be notified when an auto-response is sent to the return path address, by forwarding and/or using a webhook.

    46 votes

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    4 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Add settings for "Not delivering to previously bounced address" error

    A few days ago one of our users got into suppression list because Google (for some unknown reason) hard bounced his CORRECT email. We have doublechecked it and it works alright. Each time Mailgun received hard bounce, it adds the bounced email into suppression list. But sometimes innocent users are getting there too.

    So, please add a feature/setting "Hard bounce attempts required to move email into the suppression list", with increasing cooldown, starting from 600 seconds, or something similar. So if it's a wrong email, it will be hardbounced three times and suppressed; it is a result of some bug…

    38 votes

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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  12. View in browser like mailchimp

    There should be a feature emails to contain the "view in browser" feature.

    33 votes

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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Enhance DMARC By Adding the Authenticated Received Chain (ARC) Protocol

    Mailgun should enhance their mail engine MTA to use the Authenticated Received Chain (ARC) protocol with all inbound and forwarded messages that go through Mailgun.

    There are 2 situations where this will help. When evaluating inbound emails and the DMARC policy of the sending domain is checked and fails or when Mailgun receives an email sent to a mailing list that, in turn, sends the message to all mailing list members.

    For both these scenarios, if a DMARC check is done and the original sending party has a policy of quarantine or reject, it is possible for these valid emails…

    30 votes

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    4 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Add multiple API Keys or Sub API Keys to be used for commercial software distribution.

    I have some software nearing completion and it will be distributed to customers on a subscription basis. A few customers would also like the host the software themselves. Maintaining multiple API Keys that link to the one account allows us to control our customer's usage should the subscription expire and prevent us from giving them our API key.

    29 votes

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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    28 votes

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    6 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Add option to move tracking pixel to beginning of email

    Our platform allows users to generate emails and send them. Some of them are quite long, and end up being truncated by email clients like Gmail. This results in open events not being tracked for many of the emails, since the tracking pixel is at the bottom and the email was truncated. It would be great to be able to optionally move the tracking pixel to the beginning of the email.

    28 votes

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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  17. U2F 2 Factor Auth (Yubikey)

    Implement U2F/Yubikey support for 2 factor auth.

    This will enable people who can't use their phones in the office, but can use hardware tokens, to take advantage of the 2 factor auth you just implemented.

    27 votes

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    3 comments  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Disable click tracking on specific links

    It would be great to add the ability to disable click tracking only for some specific links in an email.

    In know that you can disable click tracking for all links in an email, but I couldn't find anything about doing it only for a specific link.

    26 votes

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    9 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Allow rotation of DKIM keys

    I would like the ability to rotate the DKIM key used by mailgun for my domain on a periodic basis. The only option I was given by mailgun support is to delete my domain and start over. Rotating the key is important to mitigate the effects when keys are compromised.

    26 votes

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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 25 votes

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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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