Currently there is no option to link a Mailgun account to a Mailjet account. While they are both separate services, having some option to link the accounts would be helpful for customers who use both services

There currently is no option to set preview text in the MG template builder. This would be helpful so that the customer doesn't have to set this manually

The 'Quick View' option for viewing an email log should allow you to open it in a new tab instead of forcing you to navigate away from the logs to a new page. This is especially annoying since the "Back to Logs" button removes the filters, search, and page number you had before you had to navigate away so you lose everything you were just on.

The Logs interface is really clunky. The filters are not very intuitive and the search function is not very good. Also, the logs only show a few particular examples rather than a comprehensive list. There's no way to know many failures from a certain domain, for example. It doesn't display pages or anything.

Feature request:
Add the custom variables in the visual template editor in the coding examples, like in the old HTML editor.
It is very hard to keep track of inserted variables now, as you have to visually scan for {{variable}} in the editor.

The current visual editor only shows:
-F h:X-Mailgun-Variables='{"test": "test"}'

I suggest Mailgun to change the system mechanism so users can only unsubscribe non security related emails.

To help prevent against compromises

On this page, the search is way too over-eager.
I can't even finish typing before it starts searching, which means it performs useless partially-typed searches.
Please let me hit Enter to search instead.
https://app.mailgun.com/app/receiving/routes

Every time I try to add or remove a member, I am always wondering where I am supposed to do it.
I often spend more than 10 minutes wandering around the screen, unable to recall the contents of the "Security" menu.
Since I rarely add or delete members, it is difficult for me to remember what to do, and this stresses me out every time.

Is there any way we can set custom headers for the forward() action?

Also, maybe your developers could find a way to report such an error which could still be useful to customers

Currently our DnD template builder has a duplicate option, but this only applies to the template version. Some users would prefer the option to make a duplicate which is a completely new template, and not just a new version within the same template

Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.

If an inbound message fail to be delivered due to an incorrect email address, the option to auto send a bounce back message would be useful to notify the sender of the dropped message.

There's a typo/misspelling on this page (see attached). It says "IP's" (with an apostrophe), but it should say "IPs" (lowercase s, no apostrophe). I hope this helps! https://www.buymeacoffee.com/shipit

If a user sends using the "forward as attachment option" to a route, the attachments within the forwarded message are not read by the inbound processor because they are nested within the .eml files.

Customer states that 498 errors mean MX server is currently unreachable. For example, it's rebooting. Or there is a temporary Internet outage on MX server side. Or there are network problems on MailGun side, like it was in this case (I didn't see any reports about GMail outage in news). All those problems usually resolve themselves. That's why you should reattempt delivery for this error.

API Error response when tag limit reached.

When a customer closes a ticket out, we appear to send an automated message stating "We have not heard back from you regarding this request, thus, we have closed the ticket" . This can be misleading when a customer deliberately closes a ticket