Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Flex plan needs some way to use inbound routes feature

    With the introduction of the the Flex plan and the elimination of the free plan the "Inbound Routing" feature is no longer available for the entry level plan.

    This broke a major use case for Mailgun as routes are an essential feature even for low mail volume accounts.

    $35 to acquire mail routing is just infeasible when you only use 200 e-mails per month.

    Mailgun needs to somehow allow Flex plan users to either have a pay-per-use for routing or make it available outright. Otherwise you are saying you do not really need these low volume customers.

    59 votes
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    30 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Support 3D Secure Visa for Payment

    There is currently not any support for credit card payments that have an extra factor of authentication (specifically VISA 3D Secure Authentication, in this case).
    Stripe provides documentation on how to add this support within their integration: https://stripe.com/docs/payments/3d-secure

    23 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Different currency for payment (EURO/GBP)

    The payment option. Please add PayPal or more currency available. With my CC if i pay $1 USD because my CC is in GBP i will pay additonal tax of 15 GBP, so don t make sense for us to pay the invoice. So, add additional currency and payments methods. Thank you.

    11 votes
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    5 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. A cheaper option for inbound-only users

    I would like to request that Mailgun offers an inexpensive plan for non-senders.

    Specifically, myself and many others love using Mailgun exclusively as a mail routing/forwarding service for their domain(s). Mailgun's implementation of this is brilliant, but unfortunately I cannot justify upgrading to the $35/month plan for this feature only: I send zero emails out per month via Mailgun, which obviously is far less than what Foundation 50k allocates!

    May I suggest the following new plan: "Inbound Only". It would be the same as Foundation 50k except:
    * Zero outbound emails per month (instead, billed on flex pay-as-you-go model)

    I…

    10 votes
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    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Inbox placement for EU domain

    Hello.
    Please enable Inbox Placement test for EU domains.
    Thank you.

    3 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    47 votes
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    6 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  7. SMTP random password structure is too weak.

    I like the forced random very long SMTP password, however limiting it to hex values (0-9 and a-f) severely limits it's usefulness when used as an encryption routine because an attacker can limit their search in a brute force method with that knowledge.

    For full cryptographic coverage the random passwords should utilize more of the available character set.

    2 votes
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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  8. Multiple API Keys

    Option to have multiple API keys, for example: client 1 has the API key exposed, we now have to roll this key, and update all clients using it.

    Whereas, if we had multiple keys, we'd only need to roll and update that one client using the key.

    67 votes
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    7 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Better date formatting

    Please do not provide dates in mm-dd-yy format. It is very confusing. Please use yyyy-mm-dd

    2 votes
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Turn off SMTP at Account level or Domain level

    I rarely use SMTP, mostly I just use the API keys. Last month the SMTP password was Brute Force and stolen, the attacker send over 100k emails from my domain which I had to pay for. I would like some ways to help prevent that in the future.

    2 votes
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add ability to disable List-Unsubscribe header

    Provide a way to disable List-Unsubscribe headers for transaction emails. Currently Mailgun adds the List-Unsubscribe header for all emails, including transactional emails like password reset notifications and order confirmation emails. This header is intended for mailing lists, not transactional email. Additionally--we want to handle subscription and unsubscribes in our application not in mailgun.
    We discovered this header was recently added when troubleshooting a support request from a user who was not receiving password reset notifications and found he had unsubscribed using a link provided by this recently added header. He did not remember clicking unsubscribe and did not intend to…

    3 votes
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Feature to export from the Mailgun site

    I would like to export data from the "Logs" screen.

    8 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email recall functionality

    I would like to have the ability to recall emails sent trough mailgun.
    Sometimes you send a email by accident.
    If the same thing happens in Outlook you are able to recall the email.
    This is very important when you send out invoices etc.

    3 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  14. Flex plan needs Validation service access again

    I didn't mind so much that you removed the free tier even though that's why I tried and have used mailgun over past years. Flex plan removing the pay as you go validation service is a dealbreaker for me though and now has me exploring Sendgrid, Amazon SES and on-premise solutions for replacing this feature.

    5 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Graph based on log filters

    Allow graphs when filtering by terms other than event status. Example would be if I wanted to see how many times a certain email address had a permanent fail, allow the chart to display in logs along with entries.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  16. Template preview with custom JSON data applied

    When creating templates, having the ability to enter our own custom test JSON data to apply against the preview would be very helpful.

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  17. links

    Enable that links are not rewritten when using click/open tracking and maintain the original link from the html template sent.

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Log Filter by Event status is missing "Failed" as an event filter choice.

    The "Add Filter" popup window the "Logs" form seems to be missing "Failed" as a possible event in the dropdown filter choice. I see "Failed" for one item on the first page of my log, but there seems to be no way to tell the filter to show me just items with event = "Failed". I can select "Rejected" from dropdown, but that returns zero records from the log.

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  19. unusual activity email alert

    Please implement an alert feature, so that I can see if an exceptional number of emails are being sen, as this indicates something is wrong, but I doesn't stop authentic emails going out.

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
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