There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

Error: Unable to invite user. User already exists

We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

Our platform allows users to generate emails and send them. Some of them are quite long, and end up being truncated by email clients like Gmail. This results in open events not being tracked for many of the emails, since the tracking pixel is at the bottom and the email was truncated. It would be great to be able to optionally move the tracking pixel to the beginning of the email.

At this time Mailgun does not provide support for sending user specific attachments in batch mailing. Please add the support for that. In case of sending thousands of emails, we have to call the mailgun APIs thousands of times which does not look a valid approach. And we can't send URL of the attachments in the emails because the attachments files are stored temporarily on the server and it's confidential.

Adding this feature will be very helpful.

Thanks a lot.

In incoming mails all the files - embedded or attached - come in one big bunch.
It's also impossible to re-build the HTML, because the identifiers aren't there.

If there was an extra array passed on with the request, containing file names with their original identifiers, this would become possible.

Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.

The ability to adjust the automatic throttling for blacklisted domains (like yahoo) on our side rather than just having it done on the recipient side.

Customer’s email life cycle - what emails they’re getting, what they engaged with, and some type of visual of the emails the user received. Meaning, they want to be able to search for a user (someone@domain.com) and be able to view all (recent) messages sent to them and their engagement - like a contact profile for the customer.

A problem with sending email with Mailgun is: many Mailgun users are using the same IP-address. When another user is sending spam, all emails from that IP-address to Hotmail/Live addresses are blocked, until Mailgun has assegned a new IP-address after a couple of hours (when I create a ticket).

My idea: an automatic affected IP-address detection. When Microsoft returns an error "bad IP reputation", then automatically assign a new IP address and resend the failed emails.

Would like to be able to view the Message Details (MIME, content, etc) for longer than the 72 hour period after the message is sent.

Inbox placement stats from ISPs that are sent every month to high volume users.

Hi Guys:

I have 2-factor switched on with you... super-hi secure. I don't even allow the texting version - Google Authenticator only, so my Mailgun account is really very secure.

However, for the best of reasons, you've implemented the CAPTCHA-I'm-not-a-Robot step where one has to recognize cars, mountains, traffic lights etc... BEFORE the 2-step. It's an annoying extra step that no other site requires for folks with 2FA enabled.

Can you please get rid of it for those of us who've already done the secure thing and switched on 2-step please?

Happy Holidays...

Support SAML SSO as well as oAuth or OpenID

When in the Domain Logs part of the website you can view the details of the email that you sent. What is missing from this is which IP was used to send it out. This is especially important when warming up a dedicated IP address. In the scenario where you have 1 shared and 1 dedicated IP on a domain you want to see which of the IPs is having success and which isn't

It would be nice to be able to set auto notifications on certain metrics. For example, if we have X route creation in our package it would be nice to get notified before the system throws an exception due to too many routes. In general, a sort of nagios for mail based issues that will arrive if usage doesn't change or maintenance done.

Add a whitelist feature to limit which email domains a credential acct can send to emails. For example, a cloud app sending out as no-reply@mymailgun.com.au must only be able to send emails to the @testing.com.au and @testing.nsw.gov.au domains. If it tries to send email to @hotmail.com, it will be not be successful

I use Notion.so to create blog posts in markdown, and we're incredibly productive with this workflow! I'd like to be able to create email messages and templates using markdown, and have mailgun translate those to html. Ideally, this should be supported in the API and in the UI.

Part of my recipients are blocking images by purpose, it's a principle.
They won't change it.
As a result, the open event is not fired for those recipients.
I expect Mailgun to enable me track ALL OPEN EVENTS, regardless to the recipients settings.
Thanks!!!

Our educational institution wants to know if they have special prices for colleges and universities.
we are interested in the Production Plan 100k Plan
$ 79.00 / m.
We appreciate your help.

I'm often searching for emails in the Logs pane, and have to select the correct domain to delimit my searches to. That's perfectly fine, but currently the incremental search only seems to match from the beginning of the domain name.

Allowing the incremental search to match on any (continuous) part of the domain name would allow me to search faster, since I only have to know part of the name.