Deliverability Forum
Welcome to Seasoned-Mailgunners and newbies, this forum is built for solely for customer to customer assistance, interactions, and discussions about improving email deliverability.
Did you find a golden trick to making sure you hit inboxes? Share it here! Ran into a deliverability issue but just can’t find a way around it? This is for you too.
Share hands-on knowledge to your fellow Mailgunners and be remember to be courteous of others.
Please note: This forum is not for immediate customer support. If you have a support issue please submit a support ticket or email help@mailgun.com.
4 results found
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Grouping to avoid blacklist / blocking
Allow grouping of accounts so the Transaction based clients don't get grouped with Bulk clients so the innocent ones don't get blocked / blacklisted. This would allow the accounts that only send emails to clients that agree to being contacted. This would cut down on the innocent ones getting blocked / banned because the same IP is being used for BULK messages
1 vote -
Email Notifications if there is a jump in delivered emails
I use Mailgun for transactional emails for a ton of domains. There was 1 domain that recently caused an issue where a ton of spam submissions started being sent through one of the forms on a website. The account lock could have easily been avoided if there was some type of email notification system in place.
This issue with 1 domain caused Mailgun to block our account, and then triggered a series of requirements to get the account unblocked:
1 - Reset your Mailgun account password that you use to login to the control panel. This one is fine and…
1 vote -
Change 'blacklist' to denylist
Common industry terms for allowlist and denylist are becoming more popular than the less descriptive "whitelist" and "blacklist"
Allowlist / denylist informs users about what the lists do
1 vote -
Automatically be notified of major deliverability issues like being blacklisted by some providers
A noisy sender on the IP address we were sending on caused it to become listed on a problematic blacklist and rejected by all Outlook/hotmail email addresses. We only found out when a customer told us they weren't getting the password reset. It would be great to be notified about events like these so we could investigate sooner.
18 votes
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