Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Flex plan needs some way to use inbound routes feature

    With the introduction of the the Flex plan and the elimination of the free plan the "Inbound Routing" feature is no longer available for the entry level plan.

    This broke a major use case for Mailgun as routes are an essential feature even for low mail volume accounts.

    $35 to acquire mail routing is just infeasible when you only use 200 e-mails per month.

    Mailgun needs to somehow allow Flex plan users to either have a pay-per-use for routing or make it available outright. Otherwise you are saying you do not really need these low volume customers.

    84 votes

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    36 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Button for payment retry

    There is no button to manually retry a payment when failed (as in, if the card payment was declined for any reason that might have been fixed/cleared by the bank).

    3 votes

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email change feature

    I accidentally entered wrong email at the registration and now I cant change it

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:

    1. We don't need to continually create and manage new domains in our account.
    2. The domains are aligned by…
    11 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Give Debit card option

    You should give option of debit card along with credit card, not everyone has a credit card.

    1 vote

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Subject to template

    The templates should have their own subject in order to customize it due to languange differences

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  7. An automated report on bounced Emails

    We send our branch's orders via email, Wee had a group that had an terminated employee in it. It wiped out mail to 5 branches in Houston. It would be great if I got an email /report when that happens. When we send invoices 2k + it would help greatly if I could see the bounces . That would be much better than doing a verification on a monthly basis .

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Annual or yearly billing

    Can you change to yearly billing?

    2 votes

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    1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Better SPF record verification

    There can only be one SPF records for any domain, and it's quite common to have multiple includes in one record. The domain verification for the SPF record should be savvy enough to parse the record for the v=spf1, linclude:mailgun.org, and ~all elements seperately so it can verify an SPF record with multiple includes.

    2 votes

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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make Suppressions export reports sortable by Date, or output in usable format

    The Bounced report has date output like this "Mon, 11 Jan 2021 22:41:05 UTC
    ". The dates are not in order, and it is not easy to get programs like Excel to recognize this text as a sortable date.

    Either output the dates in a format that is easy to work with in Excel (even if that means adding a separate date column without the time to the report), or sort the report by date/time. Yes, I could write a program to parse the date, but that seems like too much work to make your customers suffer through as compared…

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow Option To Exclude Sender Header When Using Multiple From Addresses

    We would like to be allowed to exclude the Sender header when not using multiple from addresses in the From header per RFC 5322 section 3.6.2

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add message saying why create button is disabled when creating a template

    Entering a template for the first time and the save button is disabled, but do not see a message as to why it is

    2 votes

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    planned  ·  0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Providing date filter for all domain statistics

    the table of domains with the statistics should also have a time filter, at least month filter. It shows by default current month only.
    As there is no other way to get all domain statistics (domain with highest sending rate) then this feature would be really helpful.

    1 vote

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    planned  ·  0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  14. add whitelist option for suppressed address

    add the option to whitelist, not just remove, bounced messages, since there's no option to avoid messages to a correct address that got a bounce to finishing in the suppression list

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  15. cheaper plan

    I would like a $5/month plan that gives me 30 day or longer log retention and email retention, perhaps with a limit of 100 emails/day or something small like that.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  16. What about Google Cloud DNS?

    Why don't you include Google Cloud DNS in your "Common providers" list? Also, Google Cloud DNS rejects the pic._domainkey.mg hostname.

    1 vote

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    0 comments  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  17. Filtering Suppressions

    Each month I manually export lists under suppression, such as, bounces and unsubscribes. However, it exports an entire list instead of being able to select a date range so I can grab the most current. Also, once exported the date is in a strange forward so nearly impossible to sort quickly.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Subject field in email templates

    Currently we need to provide a subject using the subject API/SDK option. When using templates, the email content is spread across your project and there's no single source of truth.

    Just like the body field, the subject should accept Handlebars syntax, e.g. "Welcome, {{name}}"

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  19. template version documentation not clear

    In the documentation it states the template version with the initial tag is used if its not specified as a parameter. If so then what does set active do? No where in the documentation does it clearly explain this.

    1 vote

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. Open Template in New Tab

    Hi, it will be great if you will add back the ability to open the template in a new tab. since sometimes we need to update the template and its much easier to remember which one you already update.

    1 vote

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
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