Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Outbound routes

    Use case 1: Backup sent emails that were done through SMTP.

    The company I work for have a generic SMTP credential per country with multiple people using it, this enables any of them to handle emails if available, the problem is that this requires us to have an script to backup of the messages sent on each computer.

    Use case 2: Being able to send a copy of the emails from novice worker using the SMTP crendential to a manager during their training phase.

    Outbound routes would be similar to inbound routes where instead of "match_recipient" it would have "match_smtp_credential"…

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bulk Send / Export of Templates for Mass Updating / QA

    As a non-technical user (the CEO of a start-up), I do not feel comfortable editing in HTML, which seems to be the only option. I need to be able to:


    1. Generate a master list of all of the templates, including name, version tag, etc.


    2. Export each template (or, alternatively, do a bulk send to a specified email address) so that I can compare each email in Mailgun to the master version that was approved as part of our overall messaging.


    To put it more abstractly, there needs to be a way to easily review / verify / update the messages…

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Additional billing options

    I usually avoid entering my credit card info, especially for subscription services. It will be nice to have option for "credits/digital wallet" similar to DigitalOcean or Vultr, where you could pay in advance for example via PayPal.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Better documentation

    The "test Webhook" feature needs better documentation. The parameters that are sent to the webhook in the test are a complete different structure than what will actually be passed to the webhook when it is used. That is not at all clear in the documentation.

    1 vote
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  5. Validation file broken into category

    It would be a HUGE time saver if the .zip file for a validated list contained a file for each category. IE: file1 - file with all addresses as the system currently functions. file2 - a file containing only deliverable addresses. file 3 - a file containing only unknown addresses.... etc. Thank you!

    1 vote
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  6. Support for multiple domains from one server

    I have several distinct domains and/or several subdomains that send mail from the same Exchange environment. I'd like to use mailgun as the outgoing smarthost for this system, but mailgun seems to require unique SMTP AUTH credentials for each of the unique primary domains, which means that many outbound emails will not be deliverable through this smarthost since the outgoing server doesn't support unique SMTP AUTH creds for each outgoing domain...

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inbox Placement - Ability to view html code

    Would be good to see code of previous tests in Inbox placement

    1 vote
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  8. Edit template redirection adjustment

    It would be nice that when you create a template, users don't get redirected to the all the TEMPLATES screen. Instead once the template is created we can update the template by loading the /edit/{template_alias} url into the website (so that it works the same way as when you edit a template)

    1 vote
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  9. Email Templates Search

    For the templates section a search input would be nice to have so that it's easier to browse the existent templates.

    2 votes
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  10. Web Hook UI Update

    Allow us to edit a web hook instead of delete then insert a web hook.

    1 vote
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  11. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:


    1. We don't need to continually create and manage new domains in our account.

    2. The domains are aligned by…
    9 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Mailing list search by term

    It would be useful to be able to search for mailing lists by just part of the email rather than the full email only.

    1 vote
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  13. VAT bug fix

    Fix the VAT setting: when you enter a number, it appears to be successful, but the settings screen isn't updated.

    2 votes
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  14. I would love to see you add open rate percentage reporting

    Is it possible under sending > overview to change the opens reporting to a percentage rather than just a gross number of opens? To me, it's more meaningful to see the % of people who opened compared to the send size than just see the gross number.

    1 vote
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  15. Cancel Individual Queues via EndPoint

    Currently it is the whole queue for a domain that can be deleted. This could affect other users of an application who do not wish to cancel their queue(s). I'm suggesting an endpoint to delete individual queues. So when an email is sent as a batch an ID is returned which could be used to cancel a batch email. This would make it easier for both the developers and the users of the developed application.

    1 vote
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  16. admin user role with no billing access

    We have the need for an admin user role who is not the account owner to not be able to access billing information

    2 votes
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  17. Manually retry a webhook call

    When a webhook call fails for any reason, we have to wait until it retries to see if our server changes are working or not.

    If we could manually trigger a retry for a webhook, then debugging would be way simpler for us.

    1 vote
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  18. Languages

    In spanish pleace

    1 vote
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  19. Graph based on log filters

    Allow graphs when filtering by terms other than event status. Example would be if I wanted to see how many times a certain email address had a permanent fail, allow the chart to display in logs along with entries.

    2 votes
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  20. Template preview with custom JSON data applied

    When creating templates, having the ability to enter our own custom test JSON data to apply against the preview would be very helpful.

    1 vote
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