Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. I want to be able to pay for one year at a time.

    Can I have a plan to pay for one year at a time?

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Prepaid plan that lets you add money from PayPal

    I do not have a credit card, so I would like to be able to add money to some prepaid balance on my Mailgun account. When going above the free amount of emails per month, it would take money from the prepaid balance until it is empty.

    I would prefer to pay with iDeal ( https://en.wikipedia.org/wiki/IDEAL ) or with PayPal.

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Billing limit per month

    We want to place a billing limit per month. Don't see that option

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Payment option

    I think you need a pay now option, because my card was having an issue and, after I fixed it, I was no able to quickly restablish my service

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Daily quotas instead of monthly.

    Hi is there a way to change the monthly limit to daily limit of 200 / day.

    Like it was before in your previous iteration.

    I ran into software glitch, and that exhausted my monthly quota. If wouldn't have been if it was daily.

    I am using your service for non profit organization, but I am not really a paying customer.

    But some advice would help.

    Thanks

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  6. billing email recipients

    Hi, how can I add another recipient to get the billing email?
    Thanks

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Upgrade process

    Two ideas:
    1. It would be useful to be able to see some totals for a longer period to enable me to gauge when I need to upgrade.
    2. A plan with, say, 50,000 at around $40 would be an easier first step away from free.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Discounted prices for educational institution

    Our educational institution wants to know if they have special prices for colleges and universities.
    we are interested in the Production Plan 100k Plan
    $ 79.00 / m.
    We appreciate your help.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add PayPal payments

    Allow customers to pay via PayPal.

    50 votes
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    6 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Billing: provide proper invoices

    Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
    - name and address of mailgun
    - VAT of mailgun
    - name and address of customer
    - VAT of customer (if total exceeds a limit)
    - explicitly account tax, or hint for reverse charge
    - sequential number of invoice

    16 votes
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    3 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    Thanks for your patience here! Since moving to a new billing system at the beginning of this year, I think we’re well on our way to meet the majority of the listed requirements. Our invoices now include:

    • Full name and address of the supplier and customer (as long as customer address is specified in your account under account details – Billing Address)
    VAT number of the customer (as long as this is specified in your account under account details – VAT number)
    • A unique, sequential number

    I’ll need to work with the team on getting the Mailgun VAT number and tax/VAT info, as well as zero VAT support.

  11. Add possibility to pay in euro

    Actually european banks apply important fee on your invoice because they are in dollar. It is a real brake to develop your model in Europe.

    7 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please allow for a CSV of email validations to be downloaded

    We have the need to validate the requests being sent to Mailgun, so it would be really helpful to download a CSV of the email validations for the month to match with our internal numbers for billing tie out and accountability.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Billing - > VAT number

    Please provide a field for VAT number to be included into invoices.
    Thankn you

    7 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
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