Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:


    1. We don't need to continually create and manage new domains in our account.

    2. The domains are aligned by…
    9 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Duplicate webhooks from one domain to another

    It would make my life a LOT easier if I could copy over the webhooks from one domain to another.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Set a default domain

    When navigating to Logs, I'd like way to set a 'default' domain here instead of having to scroll through the list.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Inbox placement for EU domain

    Hello.
    Please enable Inbox Placement test for EU domains.
    Thank you.

    5 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email Templates Search

    For the templates section a search input would be nice to have so that it's easier to browse the existent templates.

    2 votes

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  6. Outbound routes

    Use case 1: Backup sent emails that were done through SMTP.

    The company I work for have a generic SMTP credential per country with multiple people using it, this enables any of them to handle emails if available, the problem is that this requires us to have an script to backup of the messages sent on each computer.

    Use case 2: Being able to send a copy of the emails from novice worker using the SMTP crendential to a manager during their training phase.

    Outbound routes would be similar to inbound routes where instead of "match_recipient" it would have "match_smtp_credential"…

    1 vote

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  7. Validation file broken into category

    It would be a HUGE time saver if the .zip file for a validated list contained a file for each category. IE: file1 - file with all addresses as the system currently functions. file2 - a file containing only deliverable addresses. file 3 - a file containing only unknown addresses.... etc. Thank you!

    1 vote

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  8. A cheaper option for inbound-only users

    I would like to request that Mailgun offers an inexpensive plan for non-senders.

    Specifically, myself and many others love using Mailgun exclusively as a mail routing/forwarding service for their domain(s). Mailgun's implementation of this is brilliant, but unfortunately I cannot justify upgrading to the $35/month plan for this feature only: I send zero emails out per month via Mailgun, which obviously is far less than what Foundation 50k allocates!

    May I suggest the following new plan: "Inbound Only". It would be the same as Foundation 50k except:
    * Zero outbound emails per month (instead, billed on flex pay-as-you-go model)

    I…

    10 votes

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    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  9. admin user role with no billing access

    We have the need for an admin user role who is not the account owner to not be able to access billing information

    2 votes

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  10. Please, integrate Handlebars custom helpers feature with template

    So, it would be very helpful if we have a possibility to use Handlebars custom helpers feature in templates, because of existing built-in Handlebars helpers can not cover all the cases for rendering hard structured data

    6 votes

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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Edit template redirection adjustment

    It would be nice that when you create a template, users don't get redirected to the all the TEMPLATES screen. Instead once the template is created we can update the template by loading the /edit/{template_alias} url into the website (so that it works the same way as when you edit a template)

    1 vote

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  12. Web Hook UI Update

    Allow us to edit a web hook instead of delete then insert a web hook.

    1 vote

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  13. Flex plan needs Validation service access again

    I didn't mind so much that you removed the free tier even though that's why I tried and have used mailgun over past years. Flex plan removing the pay as you go validation service is a dealbreaker for me though and now has me exploring Sendgrid, Amazon SES and on-premise solutions for replacing this feature.

    7 votes

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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  14. links

    Enable that links are not rewritten when using click/open tracking and maintain the original link from the html template sent.

    2 votes

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  15. Multiple API Keys

    Option to have multiple API keys, for example: client 1 has the API key exposed, we now have to roll this key, and update all clients using it.

    Whereas, if we had multiple keys, we'd only need to roll and update that one client using the key.

    74 votes

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    11 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    47 votes

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    6 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cancel Individual Queues via EndPoint

    Currently it is the whole queue for a domain that can be deleted. This could affect other users of an application who do not wish to cancel their queue(s). I'm suggesting an endpoint to delete individual queues. So when an email is sent as a batch an ID is returned which could be used to cancel a batch email. This would make it easier for both the developers and the users of the developed application.

    1 vote

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  18. Manually retry a webhook call

    When a webhook call fails for any reason, we have to wait until it retries to see if our server changes are working or not.

    If we could manually trigger a retry for a webhook, then debugging would be way simpler for us.

    1 vote

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  19. Template preview with custom JSON data applied

    When creating templates, having the ability to enter our own custom test JSON data to apply against the preview would be very helpful.

    1 vote

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  20. Allow for Shorter SMTP Credentials

    t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.

    56 votes

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    16 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
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