Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
55 results found
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Invite new users/roles to specific domain(s)
Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.137 votes -
Manage multiple accounts with the same email
There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:
Error: Unable to invite user. User already exists
We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...
There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.
119 votes -
Per-link analytics for click tracking
Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.
I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.
63 votesHello,
We do provide this data via webhook and our event logs (in the web app, expand out the vent details to review the link clicked). However, yes, we are not currently providing any per link analytics for click tracking in the web app's Metrics or Reporting Dashboard. We are in discussions to include such reporting in Q4 '25. Once that is confirmed, we will update the status of this ticket and notify you as to a potential release date. Thank you and please let us know if you have any questions.
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Ability to customize the Unsubscribe Page
When we click on the unsubscribe link on the email. Mailgun takes us to a standard page with no styles or design. We need an ability to customize the templates of that page or atleast enhance that page to look a bit better.
When end clients click on our emails to unsubscribe & land on this rudimentary page, it does not look nice at all.44 votesThe best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.
As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.
Let me know what you think.
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Upload Images for Use in MG Drag and Drop Template Builder
Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.
21 votes -
Use Recipient Variable without batch sending
Could Mailgun provide some option to explicitly disable Batch Sending, or not batch send if the only Recipient Variables being used are related to one-click unsubscribe headers?
7 votes -
More than 3 URLs per Webhook event
Customer would like the ability to have more than 3 URLs per event type for webhooks
6 votes -
Log Retention Period Longer Than 30 Days
Currently our log retention period has a maximum of 30 days. Having a longer message retention is something that many customers would benefit from
6 votesHello,
We are looking at partnering on this vs. building. Are there any 3rd party providers (think Data Dog) you would call out as a possible solution? Any experience with said platforms?
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Change domain name w/o removing domain from account.
Customer would like to be able to change their domain's syntax without removing the domain from the account and losing domain specific data.
5 votes -
Don't generate open events for spam bot opens.
Mailjet added a feature to prevent open events if the open was done by a spam bot filter. Provide an option on a domain basis to disable open events due to spam bots.
5 votes -
Mailgun to Cloudflare's Verified bots list
My domain is behind a Cloudflare proxy and the webhook is being blocked by the Bot fight mode. Did you considered adding Mailgun to Cloudflare's Verified bots list? I think it is a great candidate for it. This would then allow to pass the bot fight mode.
More information in here:
https://radar.cloudflare.com/traffic/verified-bots4 votes -
Allow link tracking on URLs longer than 1000 characters
Please add support for click tracking on URLs longer than 1000 characters. As far as I can see this limitation on link-rewriting is not documented. Our SSO solution generates links in the 1000 - 1300 char range that contain a base64 encoded JWT. All browsers support at least 2048 characters so it would be obvious to allow as least as many characters for the rewrites.
/David
4 votes -
Daily custom rate limit
add the possiblity to set a daily or even hourly rate limit?
3 votes -
Ability to Save Custom Client Sets in Optimize Email Preview
I’d like to request a feature enhancement for the Optimize tool in Email Preview.
Currently, it’s possible to manually select a custom set of email clients for each preview run, but there’s no option to save that selection for future use. It would be extremely helpful if users could create and save their own named client sets—similar to the existing “All clients” and “Most popular” presets—and easily reuse them across sessions.
This would save time and improve consistency when testing emails across a specific group of clients that are relevant to our audience.
Looking forward to seeing this considered!3 votes -
View exact email that is sent out when using templates and variables.
The customer would like to have the ability to download the exact email sent to their customers when using templates and variables.
3 votes -
Notifications for when an address is added to a domain's suppresison list.
Setup notifications for when addresses are added to a domain's suppressions list.
3 votes -
Support DNSSEC for mailgun.org
DNSSEC is supported for eu.mailgun.org but not for mailgun.org
3 votes -
Apply date formatting to Metrics screen
I have set my preferences to display ISO date/times. In the Metrics screen I only see AM/PM times. And the dates are also formatted in some backwards format.
3 votes -
3 votes
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Allow for dynamic domain URLS when forwarding Email Routes
for receiving emails, I want to create a catchall route that can route to a specific client site based on email address, like so:
match_recipient("(?P<user>.?)@(?P<domain>.).mysite.com")
and then in "forward" put:
https://\g<domain>.mysite.net/api/emailrecieving
This would give us infinitely less routes to maintain.
3 votes
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