Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
64 results found
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Invite new users/roles to specific domain(s)
Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.136 votes -
Manage multiple accounts with the same email
There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:
Error: Unable to invite user. User already exists
We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...
There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.
117 votes -
Option to Duplicate Template in MG Drag and Drop Template Builder
Currently our DnD template builder has a duplicate option, but this only applies to the template version. Some users would prefer the option to make a duplicate which is a completely new template, and not just a new version within the same template
83 votesHello,
We are looking to address full duplication of the template. One questions that sticks out is versions. If a template that also has versions is duplicated would the expectation that the versions are also duplicated in the copy?
Additionally what if we surfaced a unique identifier for a template to effectively allow for sending of the template across any sending domain. So in your API call you would be using the unique ID rather then the template name? That is to say as an option, we are not going to be breaking any integrations that are using the template name currently. Let me know what you think.
Travis
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Share templates between domains
I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.76 votes -
Per-link analytics for click tracking
Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.
I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.
63 votesHello,
We do provide this data via webhook and our event logs (in the web app, expand out the vent details to review the link clicked). However, yes, we are not currently providing any per link analytics for click tracking in the web app's Metrics or Reporting Dashboard. We are in discussions to include such reporting in Q4 '25. Once that is confirmed, we will update the status of this ticket and notify you as to a potential release date. Thank you and please let us know if you have any questions.
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Ability to customize the Unsubscribe Page
When we click on the unsubscribe link on the email. Mailgun takes us to a standard page with no styles or design. We need an ability to customize the templates of that page or atleast enhance that page to look a bit better.
When end clients click on our emails to unsubscribe & land on this rudimentary page, it does not look nice at all.43 votesThe best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.
As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.
Let me know what you think.
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Default region upon login
It would be great if we could set the default region for the app. Instead I am always logged in into US and then have to switch to EU because all my sites are there.
34 votesThe team will be implementing an additional setting on the user account to define a default region. The intended experience is that upon successful login the user will be redirected to the US or EU instance based on the selection for default region.
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More Templates
Please give a feature to allow for increase of maximum templates per domain. Some domains we need more than 100.
26 votes -
Change the name of a template
I want to change the name of a template
22 votes -
Upload Images for Use in MG Drag and Drop Template Builder
Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.
21 votes -
Search in Templates Listing
There should be at least search for templates.
21 votesThe team is starting work this quarter to bring a baseline of functionality to the API for templates including search and pagination which should be a major improvement to the experience navigating templates in the UI.
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Analytics by SMTP user
It would be great to filter analytics by SMTP user!
17 votesThis ask might be better satisfied through use of our tagging feature so you can arbitrarily mark-up your message with a value specific to that SMTP user. You could then easily filter data in our new reporting specific to that tag.
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Add support for macros in DNS SPF records
Currently, DNS SPF records using macros will not be automatically approved by mailgun. Some mail services (like valimail.com) use macros to avoid the SPF character limit.
Example:
v=spf1 include:mydomain.com.nspf.vali.email include:%{i}.ip.%{h}.ehlo.%{d}.spf.vali.email ~all9 votes -
Log Retention Period Longer Than 30 Days
Currently our log retention period has a maximum of 30 days. Having a longer message retention is something that many customers would benefit from
6 votesHello,
We are looking at partnering on this vs. building. Are there any 3rd party providers (think Data Dog) you would call out as a possible solution? Any experience with said platforms?
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Use Recipient Variable without batch sending
Could Mailgun provide some option to explicitly disable Batch Sending, or not batch send if the only Recipient Variables being used are related to one-click unsubscribe headers?
5 votes -
More than 3 URLs per Webhook event
Customer would like the ability to have more than 3 URLs per event type for webhooks
4 votes -
Allow Route Filter on Email Body
Currently our routes only support filtering for the message header, and not the body. Being able to filter by specific body content would be helpful.
4 votes -
Don't generate open events for spam bot opens.
Mailjet added a feature to prevent open events if the open was done by a spam bot filter. Provide an option on a domain basis to disable open events due to spam bots.
3 votes -
Process emails with size limit > 25MB
In our business a lot of heavy attachments are sent but if the email size is more than 25MB then mailgun is not able to process it and store it and these emails get lost.
Would be great to have the ability (or as an additional option) to increase this size limit mailgun supports. Otherwise process it without the attachments and have a flag to identify these emails, so we don't lose track of the them.
3 votes -
Allow link tracking on URLs longer than 1000 characters
Please add support for click tracking on URLs longer than 1000 characters. As far as I can see this limitation on link-rewriting is not documented. Our SSO solution generates links in the 1000 - 1300 char range that contain a base64 encoded JWT. All browsers support at least 2048 characters so it would be obvious to allow as least as many characters for the rewrites.
/David
3 votes
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