Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
63 results found
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Grant Users Access to Subaccounts
We would like the ability to grant non-admin users on the parent account the ability to access subaccounts. This would prevent us from having to grant admin access on the parent account or creating multiple users. For example, when creating an analyst user, there could be a checkbox that asks if they have access to the subaccounts. If we check yes, then we could be given the option to say which subaccounts and what user role they have on the subaccounts.
2 votes -
The ability to change the timezone shown in the logs
Our business is based in the UK and logs are in US timezone. A lot of our emails are triggered from make.com and the logs for that are in UK time. It is a pain to try to match up times in different timezones.
1 vote -
Import HTML templates into Mailgun in Visual Builder
Description: To be able to import a template in HTML format to be able to be edited into the Visual Builder, to allow our Business units (without HTML knowledge) to maintain the templates. It will support the migration of templates from another editor into Mailgun.
1 vote -
Global / Local Parameters Stored Centrally in Mailgun
Description: Store reusable values (e.g. "Liebe Grüße, Ihr BILLA Team", or company's website) once and reference them from multiple templates. Updating the value should automatically affect all templates that use it.
1 vote -
Custom Handlebars Helper Registration
Description: Register custom helper functions such as Handlebars.registerHelper(...) to perform reusable transformations and business logic inside templates.
Example: Handlebars.registerHelper('loud', function (aString) {
return aString.toUpperCase()
})1 vote -
Reusable Components / Shared Template Sections
Description: Create a footer, header, copyright section, sign-off, etc. once and reuse it across multiple templates. When the component is updated, all templates should automatically inherit the change. This will allow us to create components (or building blocks) that would need to be maintained only once but reuse in multiple templates.
1 vote -
Using your own created templates as a template itself in the builder
Expand the ability to copy templates into completely new templates to also make templates show up in the template builder as base version like the currently built in templates
1 vote -
Disabling of Region within the Mailgun account
Due to GDPR, our account must run exclusively in EU. However, I have experienced a couple of bugs in which when I log in, I sign up in US region (even though I changed my default region to EU). For this reason, we would like to have the option to disable a region to ensure all the users in our instance are logged in to the right region.
1 vote -
UI tooltip to advise that verified records are from initial domain verificatoin.
Display tooltip in the UI showing that verified DNS records are going to be based on the records present in the DNS at the time the domain was verified.
2 votes -
Resend Failed Webhook Data After Retry Schedule Expires.
Resend Failed Webhook Data After Retry Schedule Expires.
3 votes -
Easier on the borders in Dark Mode
The borders around elements in dark mode are far too bright and make it visually confusion. Try removing borders from things that don't need it, like the content boxes. Then lighten the borders on other interface elements like the header and sidebar. See attached screenshot. Much easier on the eyes, right?
1 voteTeam agrees we will get an update into next sprint. Thank you!
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2 votes
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View exact email that is sent out when using templates and variables.
The customer would like to have the ability to download the exact email sent to their customers when using templates and variables.
3 votes -
Add Usage Alerts for Validation Activity
Title: Add Usage Alerts for Validation Activity
Description:
Sudden disruptions due to Validation Usage limits impact transactional emails and business operations. Please add alerts/notifications when Validation Usage approaches a threshold, similar to Custom Message Limits, so teams can act proactively and avoid service interruptions.1 vote -
Add Plan Based Message Limit Notifications without needing to add a custom message limit
This suggestion is to proactively alert users when certain sending limit checkpoints are reached in order to prevent unexpected overages.
2 votes -
Change domain name w/o removing domain from account.
Customer would like to be able to change their domain's syntax without removing the domain from the account and losing domain specific data.
5 votes -
Provide audit logs for suppressions on the mailgun UI or API endpoint
For martechs and major corporations that are using Mailgun. There will be multiple teams handling the email solutions. Hence, having an audit logs for suppression lists, will allow corporations to see who and what and when was the data entry removed or added.
2 votes -
Ability to Save Custom Client Sets in Optimize Email Preview
I’d like to request a feature enhancement for the Optimize tool in Email Preview.
Currently, it’s possible to manually select a custom set of email clients for each preview run, but there’s no option to save that selection for future use. It would be extremely helpful if users could create and save their own named client sets—similar to the existing “All clients” and “Most popular” presets—and easily reuse them across sessions.
This would save time and improve consistency when testing emails across a specific group of clients that are relevant to our audience.
Looking forward to seeing this considered!3 votes -
Pagination is incomplete
Please add the number of records being shown on the pagination. Currently, there is no way to see how many rows are in a table.
2 votesWe will be providing visibility on domains added and domains limit for the account in the table.
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Testmode per domain instead of via parameters
At the moment you can test with setting the 'X-Mailgun-Drop-Message' or the o:testmode
This is working fine but i think it is still kind of 'tricky'
We used other tools than mailgun before and there was it a option to set a complete domain in testmode.
So this will always prevent you from sending emails when not intended2 votes
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