Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. light weight notification of received email

    Currently to get notified of new email received you would need to use routes with either "forward" or "store" + "notify". Both these methods makes a request containing the full email body to the receiving service, since the body can be very large they can become up to 50MB in size.

    I'm suggesting a new lightweight notification mechanism that would omit the email body and only contains necessary information for the receiving server to fetch the full email later asynchronously. This could be done by introducing a new "store" directive, "notify-light" or a similar name.

    The benefit with this would…

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. DNS Bind file

    It would be really helpful if there was an "advanced" button when adding a new domain that shows the RAW BIND data that could be pasted into a bind file, or imported into a DNS hosting provider. We use Cloudflare for our DNS, and there's a very easy to use tool to import DNS records as BIND data.

    2 votes

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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better visibility in "Sending" search interface to non-templated SMTP messages

    It would be very helpful to be able to search messages by subject. However, most of the messages we send have no subject visible in the search interface. This may be because we send a majority of messages via SMTP not through the full API. Also we don't use templates. So the ask is to provide better visibility into messages sent via SMTP with no template.

    1 vote

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  4. Add subject and from to templates

    Feature request: Add a subject and a from: field to the templates. That way we can change a subject line without redeploying our server-side software.

    6 votes

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    4 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email change feature

    I accidentally entered wrong email at the registration and now I cant change it

    1 vote

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  6. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:

    1. We don't need to continually create and manage new domains in our account.
    2. The domains are aligned by…
    11 votes

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  7. Make Suppressions export reports sortable by Date, or output in usable format

    The Bounced report has date output like this "Mon, 11 Jan 2021 22:41:05 UTC
    ". The dates are not in order, and it is not easy to get programs like Excel to recognize this text as a sortable date.

    Either output the dates in a format that is easy to work with in Excel (even if that means adding a separate date column without the time to the report), or sort the report by date/time. Yes, I could write a program to parse the date, but that seems like too much work to make your customers suffer through as compared…

    4 votes

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  8. An automated report on bounced Emails

    We send our branch's orders via email, Wee had a group that had an terminated employee in it. It wiped out mail to 5 branches in Houston. It would be great if I got an email /report when that happens. When we send invoices 2k + it would help greatly if I could see the bounces . That would be much better than doing a verification on a monthly basis .

    3 votes

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  9. Providing date filter for all domain statistics

    the table of domains with the statistics should also have a time filter, at least month filter. It shows by default current month only.
    As there is no other way to get all domain statistics (domain with highest sending rate) then this feature would be really helpful.

    2 votes

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    planned  ·  0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add message saying why create button is disabled when creating a template

    Entering a template for the first time and the save button is disabled, but do not see a message as to why it is

    3 votes

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  11. Configuration to Send or Restrict emails from specific SMTP User

    The requirement to send emails to only specific domains under the particular SMTP user.

    For example, an application using Mailgun configuration will trigger emails to @gmail.com, @yahoo.com, @hotmail.com, etc., domains.
    But Mailgun needs to allow send emails only to @gmail.com and restrict sending emails to other domains.

    Mailgun should have a feature to configure domains for both restricting and allowing for sending emails under a particular SMTP User.

    1 vote

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  12. I would like to see better support for Mailgun's open source Talon

    I was excited to hear that Mailgun open sourced their signature stripper, Talon (https://github.com/mailgun/talon), but it has been almost a year since there has been a commit. Issues and pull request continue to pile up and the project does not work with the recent scikit-learn package due to the deprecation of joblib.

    The package doesn't strip the signature that I use in my emails and doesn't even strip the sample provided in the README.

    1 vote

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  13. Allow Option To Exclude Sender Header When Using Multiple From Addresses

    We would like to be allowed to exclude the Sender header when not using multiple from addresses in the From header per RFC 5322 section 3.6.2

    1 vote

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  14. Grant SAML SSO Availability to All Plans

    SAML SSO Support should be available as an offering independent of plan level. By locking it behind the minimum plan requirement of Scale or higher, customers are forced to pay extra fees for features they may not require simply just to access the one they need (SAML SSO).

    While it is understandable that such integration is not trivial for everyone, locking it behind higher tier plans that most people do not need effectively paywalls it unnecessarily. Most SaaS platforms offer this feature for free regardless of the plan or charge a reasonably nominal fee to tack it onto the account…

    2 votes

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  15. route forward authentication

    Add ability to specify authentication when using Route Forwarding to a URL.

    1 vote

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  16. Retry requests that failed due to 620 error code.

    Retry requests that failed due to 620 error code.
    Failed to resolve IP for xyz.abcd.com

    1 vote

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  17. Daily Average Delivery Time

    It would be useful to have a way to find out daily average delivery times for messages that come through our email servers. This would look at when a message comes through to the email server to the time it delivers or fails to deliver to a user. This would be a helpful feature to have, as it would provide us with the ability to provide our users with estimates on how long it may take for their emails to deliver.

    1 vote

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  18. add whitelist option for suppressed address

    add the option to whitelist, not just remove, bounced messages, since there's no option to avoid messages to a correct address that got a bounce to finishing in the suppression list

    1 vote

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  19. cheaper plan

    I would like a $5/month plan that gives me 30 day or longer log retention and email retention, perhaps with a limit of 100 emails/day or something small like that.

    1 vote

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  20. Filtering Suppressions

    Each month I manually export lists under suppression, such as, bounces and unsubscribes. However, it exports an entire list instead of being able to select a date range so I can grab the most current. Also, once exported the date is in a strange forward so nearly impossible to sort quickly.

    1 vote

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