Hello.
Please enable Inbox Placement test for EU domains.
Thank you.

Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

Option to have multiple API keys, for example: client 1 has the API key exposed, we now have to roll this key, and update all clients using it.

Whereas, if we had multiple keys, we'd only need to roll and update that one client using the key.

I didn't mind so much that you removed the free tier even though that's why I tried and have used mailgun over past years. Flex plan removing the pay as you go validation service is a dealbreaker for me though and now has me exploring Sendgrid, Amazon SES and on-premise solutions for replacing this feature.

When creating templates, having the ability to enter our own custom test JSON data to apply against the preview would be very helpful.

Enable that links are not rewritten when using click/open tracking and maintain the original link from the html template sent.

Please implement an alert feature, so that I can see if an exceptional number of emails are being sen, as this indicates something is wrong, but I doesn't stop authentic emails going out.

Can you please consider creating a bulk .csv list import option for emails/lists we want to add to the suppression list? I'd like to sort the UN-deliverable emails that export from Validation job, and to be able to import a bulk list of these email addresses to add to the Suppression List. Right now I only see a way of doing it one-at-a-time within the Mailgun UI. Thanks!

Let me click on the bounces to drill in and see which domains are bouncing my emails. As it is, if an email isn't received by a recipient who expected it, there's no way for me to do anything but see something was dropped.

print/save layout for instructions to verify the domain is broken at the bottom.

Mailgun should have the option to automatically warm up a domain if needed,
similar to what you have for dedicated IP warm up.

t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.

So, it would be very helpful if we have a possibility to use Handlebars custom helpers feature in templates, because of existing built-in Handlebars helpers can not cover all the cases for rendering hard structured data

On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.

We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.

Currently, when you add an IP to the IP Whitelist, there isn't a way to add a description. The result is just a list of IPs. It would be great to add a description to an IP (for example: "Azure functions") so that we know what IPs are there and why.

Please allow us to change the domain name after creation to avoid adding a new one and going through the whole process of fixing our records again!!!!

Chinese characters not rendered correctly in Log Quick View.

In Quick View, the content of mail sent is rendered directly for us to view which is very convenient. However, Chinese characters (and supposedly other Unicode characters) are not rendered correctly but as squire boxes.

Looks like a font selection issue when rendering mail snapshot in mailgun's backend server.

It would be much more helpful for people using Unicode characters like Japanese/Chinese/Korean...etc.