Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Change domain name after creation

    Please allow us to change the domain name after creation to avoid adding a new one and going through the whole process of fixing our records again!!!!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Chinese characters not rendered properly in Log Quick View

    Chinese characters not rendered correctly in Log Quick View.

    In Quick View, the content of mail sent is rendered directly for us to view which is very convenient. However, Chinese characters (and supposedly other Unicode characters) are not rendered correctly but as squire boxes.

    Looks like a font selection issue when rendering mail snapshot in mailgun's backend server.

    It would be much more helpful for people using Unicode characters like Japanese/Chinese/Korean...etc.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Status

    You should have a table similar to the log table but with a mail record per line. The number of records on the table will equal total mail sent and you can see the last known status of the mail there.

    This will help alot when you want to know the current status of the mail.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not possible to change email address in User details?

    The email address at our company account is josef.vinduska@beck.cz - who no longer works here, so I'd like to replace it with mine: michal.koci@beck.cz - it does not seem to be possible.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Heat map

    A heat map provides a visual representation of how a reader checks out email.

    Heat maps provide a colored overlay of the content with spots that indicate where readers click. The red spots in the heat map show where reader spent most of the time or made a click and are called “hot spots.” Areas that are void of color are considered “cold spots.”

    Heat maps provide valuable information to businesses. Here are a few things you can learn from a heat map:

    Reader behavior
    A heat map shows you how readers view your website or email. Using this information…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adding clipboard(copy) icon to each domain

    I think there is a need to make copying the domain a lot easier by adding a copy functionality(like click board icon) to that page. Most newbies just get the URL instead of the domain itself. Thank you

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Log filter persist

    it would be awesome if my search query on the logs screen would persist. Such that I don't have to enter it everytime I return to the page.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  8. IP Whitelist usage very unclear

    Please explain the IP Whitelist feature. Not clear how it should be used. Just our server's IP? Documentation is very unclear.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to remove sandbox domain

    How can I delete the sandbox domain you gave me? There is really no use for it, and the idea it comes as a default value for any analytics or log data is pretty frustrating from a user experience view

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    67 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

  12. Send Time Optimization support for batched sending

    Currently, Send Time Optimization is only supported for emails sent to a single recipient. This makes the feature essentially unusable to us due to volume. We would like to see STO support for batched sending.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Wildcard searches

    Your searching and filtering options suck.

    I need "like" filtering. I shouldn't have to have the exact email address, especially when trying to find a suppressed email address or just in the logs.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Send emails based on template to mailing list in 1 click

    It's not easy to see how I can send an email template to a mailing list. This should be a straightforward thing to do

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Is this a bug?

    I think I have found a bug. Seems like mailgun adds an empty space after a comma when a variable has this pattern. In general, I'd say that's a good behavior, as a comma should almost always be followed by an empty space. But when it comes to monetary values, especially for currencies that use comma as decimal separator, this is not desired. Is there any way to bypass this? (assuming this really is a mailgun behavior)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show Full addresses on logs view

    On the logs page, you should try to show all of the email address.

    See the attached screenshot, there is much wasted horizontal space that could be used to show the full address.

    thanks,

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Include spam details in event logs

    Include spam details in event logs. This will include the Sscore, Sflag data as well as the DKIM and SPF checks as outlined in the documents.

    X-Mailgun-Sflag
    X-Mailgun-Sscore
    X-Mailgun-Dkim-Check-Result
    X-Mailgun-Spf.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make “Suppressions” columns user-orderable

    The “Suppressions” tab is mainly useful for seeing your most recent bounces, unsubscribes, etc. – and yet the only way to view it is alphabetically, by recipient address. I cannot think of any context where you would want to order suppressions by recipient address; that is the only column there which it doesn’t make sense to order by.

    The most logical ordering would be by date, descending. Especially with bounces, ordering by description (to get all 5.1.1’s, for example) would also make sense; but you can’t change the ordering at all.

    Even when you try to use the workaround of…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Exposing template variables on template details page

    Viewing template details we should see variables list or directly exposed in example. Instead we have to edit template to retrieve template variables.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add labels to validation API calls

    It would be GREAT if we could label validations. I'm using your service across 40+ sites and we've no way of knowing which clients should be billed more for using the service

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base