Fix the broken link to the Quick Start Guide in your "Good news - sitemail.mpamedia.com is now verified" e-mail.
Make the Quick Start Guide a top level link in your support section.1 vote
Thanks for pointing this out! We’ve updated the relevant links in the email, and we will certainly consider adding a more visible link in our dashboard.
Currently, mailgun only provides an overview on purchased items and its price. However, this does not meet requirements for financial authorities, for instance in Austria. A proper invoice must contain:
- name and address of mailgun
- VAT of mailgun
- name and address of customer
- VAT of customer (if total exceeds a limit)
- explicitly account tax, or hint for reverse charge
- sequential number of invoice17 votes
Thanks for your patience here! Since moving to a new billing system at the beginning of this year, I think we’re well on our way to meet the majority of the listed requirements. Our invoices now include:
• Full name and address of the supplier and customer (as long as customer address is specified in your account under account details – Billing Address)
• VAT number of the customer (as long as this is specified in your account under account details – VAT number)
• A unique, sequential number
I’ll need to work with the team on getting the Mailgun VAT number and tax/VAT info, as well as zero VAT support.
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