Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
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billing &databoard
I think the databoard &billing has error , we didn't send so much emails every day from 20th Apr. but your data-board show we sent 4-5K each day. actually we only send 1.5-2K each day!
1 vote -
Payments
There is no make a payment button to try to pay when our account is suspended. It's not too hard to put a button.
1 vote -
Help
Im being billed but not yet using? Theres no answers on the Q&A and it's not letting me start a ticket
1 vote -
I have successfully paid but my account is still locked
I have successfully paid but my account is still locked
1 vote -
I need Flex.
Hi there, I used in the past FLEX plan as I do not need 50000 emails / month. Is it possible to downgrade plan to FLEX?
1 vote -
ihkjnk
oioijijoi
1 vote -
don't disable accounts without warning.
how did my account get disabled? I just set up my account never sent an email.
1 vote -
domain
Hello, can you please remove my domain. Someone has parked it somewhere on this service, please - domain: orderc-me.su
1 vote -
Get a proper customer support staff
Hello?? Is anyone going to get back to me? You charged my credit card and disappeared.
1 vote -
Make Customer support easier
Make getting a hold of you much easier.
1 vote -
give us a way to unsubscribe
Unsubscribe! Tony Avery- USA Tech Agency.
1 vote -
Wake up your support team
your support sucks
2 votes -
stop being shady and deceitful
how about an honest pricing model. Look at Sendgrid. No games. No lies. No confusion.
Wow you people are the worst1 vote -
SMTP
can you give me access to send it again?
SMTP username and password to send.
I accidentally deleted it in the code.1 vote -
I cannot add a new credit card
I cannot delete the old credit card, I cannot add a new credit card. How can you help with this? If you delete the old credit card. I can add a new one.
1 vote -
invoices
Where can I see my paid invoices?
1 vote -
Invoice in Poland
Can you change a prefix vat number from "CZ" to "PL". My company is located in Poland.
1 vote -
Fix VAT saving problem
Unable to insert VAT. Says saved but ui shows -> None
1 vote -
Cancel service
This is not working. Please cancel. This supposed to me a multi mailbox
Domain login no longer works. Please cancel and refund funds1 vote -
IP
Please help me turn off the private IP, because we are sending very little now
1 vote
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