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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

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79 results found

  1. Set default domain region on adding a domain

    Would be nice if one could set a default value in once profile for the domain region and maybe also dedicated ip. So EU customers don't to have always think of switching the domain region... Tx!

    13 votes

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  2. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:

    1. We don't need to continually create and manage new domains in our account.
    2. The domains are aligned by…
    16 votes

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  3. Add support for macros in DNS SPF records

    Currently, DNS SPF records using macros will not be automatically approved by mailgun. Some mail services (like valimail.com) use macros to avoid the SPF character limit.

    Example:
    v=spf1 include:mydomain.com.nspf.vali.email include:%{i}.ip.%{h}.ehlo.%{d}.spf.vali.email ~all

    7 votes

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  4. Provide meaningful delivery status description rather than "Too old"

    Provide meaningful delivery status description rather than "Too old"

    I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

    27 votes

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  5. Search suppressions list by email domain

    PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.

    17 votes

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    4 comments  ·  New Idea  ·  Admin →
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  6. Search in Templates Listing

    There should be at least search for templates.

    15 votes

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  7. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    59 votes

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  8. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    60 votes

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  9. Allow exporting logs

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    226 votes

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    66 comments  ·  New Idea  ·  Admin →
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    Hello,


    We are in concept on an export function for the Logs page which will coincide with a backend and frontend refresh to the tool to improve filtering and performance.


    We are looking at possible JSON and CSV exports of event data that would return up to 1000 events (filtered however you need, of course).


    With the pending release of a fully redesigned reporting solution, and enhanced logs/events solution we are fully confident that you will have a complete understanding of how your email send is performing on Mailgun.


    Please let me know if there is any feedback on what I have defined above.

  10. Analytics by SMTP user

    It would be great to filter analytics by SMTP user!

    16 votes

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  11. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    111 votes

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  12. Invite new users/roles to specific domain(s)

    Recently you introduced invitation of new users and assigning them roles.
    In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.

    133 votes

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  13. Provide a way for users to resubscribe

    The %unsubscribe_url% tag can be used to create a link to the Mailgun unsubscribe page, but once a user has unsubscribed they can't resubscribe themselves later. They might have unsubscribed in error, or changed their mind, but there's no way for them to opt back in themselves.

    Ideally you'd have a "Manage my subscription" page that could be linked to via a tag like the %unsubscribe_url% tag, where a user can either unsubscribe or resubscribe themselves.

    27 votes

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    9 comments  ·  New Idea  ·  Admin →
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  14. Support Non-credit card payment types

    Allow customers to pay via alternative payment types other than credit card.

    96 votes

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    under review  ·  22 comments  ·  Billing  ·  Admin →
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  15. 36 votes

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    planned  ·  9 comments  ·  New Idea  ·  Admin →
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  16. Allow rotation of DKIM keys

    I would like the ability to rotate the DKIM key used by mailgun for my domain on a periodic basis. The only option I was given by mailgun support is to delete my domain and start over. Rotating the key is important to mitigate the effects when keys are compromised.

    14 votes

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  17. Please support DMARC on Mailgun and make it easy to deploy

    -Please support DMARC on mailgun, and make it easy to deploy.
    - Generate useful TXT entries (just like you already do for SPF and DKIM)
    - Handle the DMARC reports
    - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
    - Convert DMARC failures (and successes?) into web hooks, events and log entries.

    132 votes

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    under review  ·  13 comments  ·  New Idea  ·  Admin →
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  18. Alert and Notify based on Sending Metrics and Usage

    There are some delivery issues which usually warrant manual inspection and care by the administrative users. I feel that continuing to send emails to addresses that have ended up in the Bounces list would at least be one of them.

    It would be convenient if the user could select certain common delivery issues like this and get a notification about them emailed to a specified email address. This email address could then be a mailing list for administrative personel who could look in to the error and see it they should act upon it.

    It is possible to implement this…

    34 votes

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    13 comments  ·  New Idea  ·  Admin →
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    We are currently in concept for a alert and notification feature to allow end user to configure alerts based on any number of sending metrics (e.g. hard bounce rate), notification channel (e.g. email) and filter by (e.g. specific sending domain, recipient domain, etc.).


    Additionally notification may cover usage monitoring (e.g. send me an alert when I have reached 90% of my sending limit for the month).

  19. Shorten Tracking URLs

    The current URLs used for tracking link clicks are quite long. Offering a way to shorten them via Bit.ly or perhaps an custom shortened URL would be helpful.

    13 votes

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