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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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254 results found

  1. Search in Templates Listing

    There should be at least search for templates.

    15 votes

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  2. Allow rotation of DKIM keys

    I would like the ability to rotate the DKIM key used by mailgun for my domain on a periodic basis. The only option I was given by mailgun support is to delete my domain and start over. Rotating the key is important to mitigate the effects when keys are compromised.

    14 votes

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  3. Shorten Tracking URLs

    The current URLs used for tracking link clicks are quite long. Offering a way to shorten them via Bit.ly or perhaps an custom shortened URL would be helpful.

    13 votes

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  4. Increase maximum Authorized Recipients for Sandbox Domains

    Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.

    We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.

    12 votes

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  5. Add ability to disable List-Unsubscribe header

    Provide a way to disable List-Unsubscribe headers for transaction emails. Currently Mailgun adds the List-Unsubscribe header for all emails, including transactional emails like password reset notifications and order confirmation emails. This header is intended for mailing lists, not transactional email. Additionally--we want to handle subscription and unsubscribes in our application not in mailgun.
    We discovered this header was recently added when troubleshooting a support request from a user who was not receiving password reset notifications and found he had unsubscribed using a link provided by this recently added header. He did not remember clicking unsubscribe and did not intend to…

    12 votes

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  6. Add a "Bulk Resend" function under LOGS

    Hi MG,

    We've resent 200++ worth of emails Manually through logs.
    It would be good if you could add a BULK RESEND Function or a TICK ALL Function under Sending > LOGS so that we can resend failed / rejected emails in one go or in bulk.

    Having to manually resend each email is counterintuitive.

    Failed: postmaster@circlesoft.netballaratbridgemall@collinsbooks.com.au 'Returns Request' Server response: 554 bne3-0003mz.server-mail.com - Connection refused 198.61.254.15 listed on SPAMCOP DNS RBL

    12 votes

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  7. Make suppression columns sortable

    It would be extremely useful to be able to sort unsubscribes and complains by date in Dashboard -> Suppressions, rather than by recipient. Even better, make all three columns (recipient, timestamp, tags) sortable. Preferably also allow the user to choose a default sorting.

    12 votes

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  8. Set default domain region on adding a domain

    Would be nice if one could set a default value in once profile for the domain region and maybe also dedicated ip. So EU customers don't to have always think of switching the domain region... Tx!

    11 votes

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  9. Account Audit Logs

    Audit logs that cover user events. Events could include:

    login
    logout
    API key rotation
    template change/edit
    mailing list change/edit
    manual suppressions list add/delete/change
    webhooks add/delete/change
    sender key creation/rotation
    domain add/delete
    domain settings (TLS, message retention, tracking settings, etc.)
    user role add/delete/change
    validations job
    IP/IP Pools changes
    authentication changes (SAML, Google Auth, etc)
    account settings changes (billing details, timeout, downgrade/cancellation)

    11 votes

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    0 comments  ·  New Idea  ·  Admin →
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  10. Default View for Logs

    On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

    11 votes

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  11. Change the name of a template

    I want to change the name of a template

    10 votes

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  12. Permissions management for API Keys

    Your Sending API Keys limits to just the sending portion of the available API. Can you expand this to include the Bounce API?

    We use a Wordpress newsletter plugin called Mailster and as it needs access to the Bounce API it requires the account level Private API Key which is excessive for the use case.

    Could you either expand the Sending API key to include the Bounce API or more elegantly allow users to manually configure what permissions to give an API key for their specific use case.

    10 votes

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    Hi All,


    Role-based Access Control for API Keys is a new feature that is currently being developed. This will allow an admin user to create API keys using pre-defined roles which manage what level of access that API key has. Roles to choose from will be Analyst (Basic), Support, Developer, and Admin. This feature should be released in Q2 2024. 

  13. Document list of error codes, reasons, and event types that may be generated by Events

    Currently, there is no documentation detailing the set of error codes and reasons that could appear in an Event. For event types, this appears to be the only available link https://documentation.mailgun.com/en/latest/api-events.html#event-types but has some inconsistencies.

    9 votes

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  14. Stats for multiple domains

    We run a lot of domains (for inbound forwarding) and want to gather daily stats. The only way to do this is to make multiple API calls , 900+ each time. Can we get stats for multiple/all domains at once?

    9 votes

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    0 comments  ·  New Idea  ·  Admin →
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  15. Get sending API keys via API using primary account API key

    In order to create a sending API key:
    * Click on the Sending drawer on the left-hand side of the Mailgun dashboard
    * Click on Domains, select the domain in which you wish to add a sending key to
    * Click on Domain Settings and navigate to the Sending API keys tab
    * Click on Add Sending Key
    * Give your key a suitable description (such as the name of the application or client you’re creating the key for) and click Create Sending Key
    * Copy your sending API key and keep it in a safe place. For security purposes,…

    8 votes

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  16. Editable test_data on email templates

    Hey, it'd be great if I could change the test data so that I can better preview my email templates. E.g., I'm linking to images. Since I can't change the test data, I have to trigger the emails every time I want to check my css on images...

    8 votes

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  17. User variables fallback / default values

    When using user variables, e.g. %recipient.name%, it would be useful to implement a fallback value for when that variable is not present. For example:

    Hello %recipient.name|Customer%

    So, for the above the output would be either:

    Hello Jane

    or, where the name is not set for the user

    Hello Customer

    8 votes

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    0 comments  ·  New Idea  ·  Admin →
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  18. Comments to SMTP credentials

    It would be nice that we could add some comments to accounts at SMTP credentials. Now we have a list of accounts that was created years ago and I'm not sure where they are used. In this case if there are would any comment section I could enter that this account is used in CRM and this in website as example.

    7 votes

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    1 comment  ·  New Idea  ·  Admin →
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  19. Rename templates

    Allow us to rename templates

    7 votes

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  20. Link Mailgun and Mailjet Accounts

    Currently there is no option to link a Mailgun account to a Mailjet account. While they are both separate services, having some option to link the accounts would be helpful for customers who use both services

    7 votes

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