Implement email notifications about selected issues
There are some delivery issues which usually warrant manual inspection and care by the administrative users. I feel that continuing to send emails to addresses that have ended up in the Bounces list would at least be one of them.
It would be convenient if the user could select certain common delivery issues like this and get a notification about them emailed to a specified email address. This email address could then be a mailing list for administrative personel who could look in to the error and see it they should act upon it.
It is possible to implement this with the webhook, but it is not very convenient. It is also possible to log in to mailgun every day to check the logs, but it is not very convenient either.
The ability to get an email for each error as it happens would be the first step. If you want to go further, add the option to receive daily digests of the errors.
You REALLY need a system that sends an email to me when your system registers that one of my emails failed to deliver. I don't have time to check this site every day. It should be automatically notifying me when a failure occurs. - Ben
The only feedback I have is that we should get some kind of notification when one of our emails fails to go through. Our business relies on emails reaching their destinations; Mailgun should raise an alarm when one does not.
Frederike Moodie commented
I use Mailgun on many websites to deliver contact form messages, and sometimes the contact forms are submitted by a spammer and get marked as junk (by my clients who receive these messages from their websites). Their email address is then added to the "complaints" list and they subsequently do not receive any further emails from their website, missing out on sales and enquiries.
Can we please get a notification so that we know when an email address has been added to the Complaints list? I can't login every day and check all domains individually just in case. This is not scaleable, at the moment I am using this solution for about 15 websites but would like to do it on about 100, but I just can't do it if we don't have this feature.
I also tried to set something up through Zapier so that I can get a notification, but it appears that I would have to do this separately for EACH domain, which is not practical.
Ali Chakeri commented
The email delivery is really important for us and many online shops... If we would have a notification to know that an email is rejected or not delivered to the customer, it would be great and time and money saving.
A browser or an app push notification would be great to report if the email is sent or not.
Ivan Boitsov commented
Maybe you can add email notification if there are a lot of fail email sendings? We just missed that our email domain was blocked by Mail.Ru servers.
Ian Dunn commented
More generally it would be great if it were possible to choose an email address instead of a url for webhooks.