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Frederike Moodie

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    We are currently in concept for a alert and notification feature to allow end user to configure alerts based on any number of sending metrics (e.g. hard bounce rate), notification channel (e.g. email) and filter by (e.g. specific sending domain, recipient domain, etc.).


    Additionally notification may cover usage monitoring (e.g. send me an alert when I have reached 90% of my sending limit for the month).

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    Frederike Moodie commented  · 

    I use Mailgun on many websites to deliver contact form messages, and sometimes the contact forms are submitted by a spammer and get marked as junk (by my clients who receive these messages from their websites). Their email address is then added to the "complaints" list and they subsequently do not receive any further emails from their website, missing out on sales and enquiries.
    Can we please get a notification so that we know when an email address has been added to the Complaints list? I can't login every day and check all domains individually just in case. This is not scaleable, at the moment I am using this solution for about 15 websites but would like to do it on about 100, but I just can't do it if we don't have this feature.
    I also tried to set something up through Zapier so that I can get a notification, but it appears that I would have to do this separately for EACH domain, which is not practical.

    Frederike Moodie supported this idea  · 

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