Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
142 results found
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Log search improvments
Previous search filter UI/UX on logs was better than actual implementation. Please open a panel with all filters in one page not have to click many times to apply an event filter.
6 votesWe have released the new Logs experience (Now part of Reporting in the UI). This should enhance the overall experience when working with Logs.
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Set Default Domain For Logs In UI.
Customer would like to set a default domain for their logs.
2 votesThe new Logs experience now found under Reporting has been de-scoped from sending domain. You can still use filters to focus on a specific sending domain if needed.
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Bring back event search
The sending log is no longer working well, as it did before. I cannot filter the log by event type, to quickly see which have permanently failed, for example. Please fix this back to the original feature.
7 votesWe have released the updated Logs experience now found under Reporting. This should help improve overall usability.
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Refresh button on log searching
When searching the Logs, it would be nice if there were a refresh button, so I don't have to continually refresh the entire page to get newer results.
2 votesWe recently released updated Logs experience now found under Reporting in the UI. With return of the refresh button!
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Restore old search functionality
Bring back the old search functionality. I could previously search for email address, subject, keywords, really anything and it would search my logs. We have somehow gone backwards significantly, and now the only 'search' is recipient email address, and all other searches need to be done via filters that do not work. It used to be very easy to search the logs for what I needed, but now I feel I cannot find anything and it has rendered logs almost useless to me.
1 voteWe have released the new Logs experience now found under Reporting in the UI. The new filtering provides much more expansive search capabilities.
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Sort domains list by default
The domains list should be sorted in some meaningful way. At least sort it by domain name alphabetical. Or even better give us the option to sort by other columns like delivered or accepted
5 votesHello,
Our recently released Reporting solution provides just this capability.
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Subaccount - Default IP-Pool
On the subaccount page, when you edit a subaccount, I should be able to choose which Static IP/IP-pool to be default for that subaccount if IP is set to "Shared IP" in the subaccounts settings.
3 votes -
Mailgun Account Name
Mailgun Account Name field does not allow the use of space key when typing in real time. You must type the business name all together then click to add the space.
example, first type: MyBusinessAcccount
then do NOT save
next, click to add spaces: My Business Account
now you can SAVE edits1 voteUnable to replicate at this time so may have been a transient front end issue.
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Copy/Paste MIME
Looking to have the mime logs in a textbox so it could be copied to clipboard
1 vote -
API for returning user/admin info - Mailgun UI
Would love an API for returning information about the management users for the Mailgun account.
I'd like to be able to query to get a list of "what employees have mailgun accounts? what role (admin etc) they are assigned to? is 2FA is configured?"
Would like to have the capability to get those details programmatically from Mailgun on a recurring basis.
Having this via the API would be extremely beneficial.
3 votesHi all,
Thanks so much for your feedback here. We've recently released the ability for Admin users to programmatically retrieve a list of user accounts via a Users API endpoint. Additionally, Admin users can make a GET call to return specific details for a user on the account. Finally, all users can now retrieve their own user account details. For more information on public API endpoints and access levels per role, please visit https://documentation.mailgun.com/docs/mailgun/user-manual/mg_security/#rbac-api-key-permissions-based-on-role.
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17 votes
Hello. We have released an update that allows users to programmatically create API keys via a Keys API endpoint. Admin user is the only role to have Write capability for API key management via API. We have also made public our Credentials API and IP Whitelist API. For information on public API endpoints and access levels per role, please visit https://documentation.mailgun.com/docs/mailgun/user-manual/mg_security/#rbac-api-key-permissions-based-on-role.
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Specific error message when creating too many routes
Add a more specific error message when you create too many routes for your current plan (i.e. flex plan maximum is maximum of 5 routes). Otherwise, you are using trial-and-error for many hours to find the issue (because the current error message is: Couldn't create the route)
1 vote -
reporting dashboard - filter by IP Pool
In the reporting dashboard would like the ability to filter by IP Pool.
We have completed the project of moving over hundreds of domains using our shared IP option into 2 IP pools (CUSTOM DOMAIN SHARED POOL A and CUSTOM DOMAIN SHARED POOL B) we are really keen to monitor these pools and their health.
Is there any way to see the metrics (delivered, opens, etc) for an IP pool? We want to monitor the health of these pools and see if there's improvement since we've moved everyone in there over time.
1 vote -
Confusion Around Error "Destination must be publicly accessible" When Adding Route
When adding a URL for a route, if the URL is not publicly accessible we will return an error of "Failed to create route". When looking in the dev console, only then do we see that the error is related to the URL not being publicly accessible. This can be confusing to users as they are not given the error directly
3 votes -
SMTP Password copy UI behind chat button (bad!)
The floating chat/help button is on top of the "Copy" button in the toast. Perhaps it's better to use a modal dialog UI when resetting a password (and providing new password) instead of a notification style UI in the corner.
4 votesThank you for the feedback here. We've applied a z-index so that the chat bot is behind the toast notifications.
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Status page webhook
Setup a webhook for changes made to the status.mailgun.com page.
1 voteHello,
You can subscribe to status page alerts here including via webhook:
https://mailgun.statuspage.io/
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Logs improvement
The Logs interface is really clunky. The filters are not very intuitive and the search function is not very good. Also, the logs only show a few particular examples rather than a comprehensive list. There's no way to know many failures from a certain domain, for example. It doesn't display pages or anything.
9 votesHello,
We released the new Mailgun Send Logs experience. This builds on the previous release of the Metrics functionality, wrapping up our complete overhaul of the Mailgun Send Reporting experience.
What’s New?
- Logs are now tied directly to the metrics page of the reporting dashboard - this means users can now click through data in their reports to see event-level details in Logs.
- Users can now export data from Logs to save or share
- Logs are no longer tied to one domain, users can now select no domain, one domain, or multiple domains. As well as more filtering including user variables, delivery status messages, and much more.
We thank you for your previous feedback and hope these changes give you a better user experience.
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HTTPS tracking toggle via API
Enable HTTPS tracking to be toggled and certificate to be generated via API so we can do full domain setup programmatically.
2 votes -
Routes Search
The filter for searching routes dynamically updates with EVERY KEYPRESS. Instead of updating the list of routes it's also updating the filter itself so you after every key you lose focus on the text input and have to reclick then retype one character
2 votes -
Search should not happen while I'm still typing
On this page, the search is way too over-eager.
I can't even finish typing before it starts searching, which means it performs useless partially-typed searches.
Please let me hit Enter to search instead.
https://app.mailgun.com/app/receiving/routes3 votes
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