Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
164 results found
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Customizable SPF Value for Domain Verification
Hi Mailgun team,
I'd like to request a feature that allows users to customize or override the SPF record value required for domain verification.
In our case, we're running into the 10-DNS-lookup limit imposed by SPF, and the default include:mailgun.org already consumes multiple lookups. To maintain compliance and avoid delivery issues, we want to flatten and self-host the Mailgun SPF entries (e.g., using a subdomain like spf.ourdomain.com) and reference that instead.
Currently, domain verification fails unless the exact include:mailgun.org is present, which prevents this workaround.
Please consider adding the ability to:
Customize the SPF value used for verification
Or provide…
5 votesHello,
We'd like to inform you that we updated our DNS Verification to support the use of SPF flatteners or SPF macros. If you have any questions about SPF flatteners/macros, please contact us. Thank you.
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Default region upon login
It would be great if we could set the default region for the app. Instead I am always logged in into US and then have to switch to EU because all my sites are there.
34 votesWe have added a default region item to account settings within the UI. Users will load into their region of choice upon login. This setting is per user, there is no account level setting. Please note that the default for this setting is US. Let me know if you have any questions or feedback.
Travis
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We have many versions of one template and the most recent versions are at the last page. It'll be nice to have the most recent versions on t
We have many versions of one template and the most recent versions are at the last page. It'll be nice to have the most recent versions on the first page
1 vote -
Incorrect documentation of SMTP ports
You fail to mention here that port 2525 is open
1 vote -
Set "too old" expiry period on send
Our customers often send alerts that are very timely in nature, so if they aren't sent in some period of time they don't want them sent at all. Often that period of time is much shorter than the current default 8 hours.
It would be helpful for us to be able to set the send window for an email in the send api to prevent overly stale sends from going out.
1 voteHello,
We added a new API parameter and SMTP header that allow senders to define a maximum delivery window:
- API parameter: o:deliver-within
- SMTP header: X-Mailgun-Deliver-Within
For more information, please review our
API documentation and the User Manual (SMTP “Passing Sending Options”).
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Template Editor access at lower-level role than Developer
We have numerous users who design email templates. We need to give them access to the DnD template editor and the HTML template editor. Currently the only way to do this is to assign them to the developer (or admin) role. The developer/admin roles contain way too much privilege for these users.
I would like the Support role to have access to create/modify templates, or for a new role like "Designer" to be implemented. Then I could grant users access to create and modify templates without giving them unnecessary and risky privileges.
2 votesHello,
We have updated our user permissions to allow for the Support user role to create/edit templates within the Mailgun UI.
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Log search improvments
Previous search filter UI/UX on logs was better than actual implementation. Please open a panel with all filters in one page not have to click many times to apply an event filter.
6 votesWe have released the new Logs experience (Now part of Reporting in the UI). This should enhance the overall experience when working with Logs.
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Cloudflare DNS Auto-Connect
I would like to request a feature that allows seamless integration between Mailgun and Cloudflare for DNS configuration. Similar to how Google Workspace provides a one-click setup process for adding necessary DNS records via Cloudflare, this feature would streamline the onboarding process and enhance the user experience.
Currently, setting up Mailgun requires manually adding DNS records (MX, SPF, DKIM, etc.) to the domain's DNS provider, which can be time-consuming and error-prone, especially for users less familiar with DNS management. A seamless integration with Cloudflare, leveraging Cloudflare's API, would enable automatic configuration of all required DNS records with a single click…
1 voteWe have added automated DNS verification into the Mailgun account.
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Set Default Domain For Logs In UI.
Customer would like to set a default domain for their logs.
2 votesThe new Logs experience now found under Reporting has been de-scoped from sending domain. You can still use filters to focus on a specific sending domain if needed.
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Edit template subject in UI
I can only set the subject once upon creation, and then I cannot edit it? This seems like an obvious problem
6 votesEditing the subject of a template version after create is available.
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Bring back event search
The sending log is no longer working well, as it did before. I cannot filter the log by event type, to quickly see which have permanently failed, for example. Please fix this back to the original feature.
7 votesWe have released the updated Logs experience now found under Reporting. This should help improve overall usability.
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Refresh button on log searching
When searching the Logs, it would be nice if there were a refresh button, so I don't have to continually refresh the entire page to get newer results.
2 votesWe recently released updated Logs experience now found under Reporting in the UI. With return of the refresh button!
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2 votes
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Restore old search functionality
Bring back the old search functionality. I could previously search for email address, subject, keywords, really anything and it would search my logs. We have somehow gone backwards significantly, and now the only 'search' is recipient email address, and all other searches need to be done via filters that do not work. It used to be very easy to search the logs for what I needed, but now I feel I cannot find anything and it has rendered logs almost useless to me.
1 voteWe have released the new Logs experience now found under Reporting in the UI. The new filtering provides much more expansive search capabilities.
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Sort domains list by default
The domains list should be sorted in some meaningful way. At least sort it by domain name alphabetical. Or even better give us the option to sort by other columns like delivered or accepted
5 votesHello,
Our recently released Reporting solution provides just this capability.
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Subaccount - Default IP-Pool
On the subaccount page, when you edit a subaccount, I should be able to choose which Static IP/IP-pool to be default for that subaccount if IP is set to "Shared IP" in the subaccounts settings.
3 votes -
Tracking CNAME via API
Return via API the Tracking CNAME when requesting tracking status for a domain.
1 votehttps://documentation.mailgun.com/docs/mailgun/api-reference/send/mailgun/domains/get-v4-domains--name-
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Change the name of a template
I want to change the name of a template
24 votesHello,
User can now rename domain scoped templates and the newly released account scoped templates. Please note that changing the template name may require an update on your side to ensure the correct template is being referenced in your API call to send email. Additionally we now surface a new template ID that can be used in place of template name which will remain unchanged.
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Unable to update template reply to when using visual builder.
When using drag and drop option for templates, after you set the reply to you are unable to make any changes to the reply to after the template is created. Even if you create a new version the reply to information stays the same.
2 votesThis should be possible. If you encounter any further issues please reach out to our support team.
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Option to Duplicate Template in MG Drag and Drop Template Builder
Currently our DnD template builder has a duplicate option, but this only applies to the template version. Some users would prefer the option to make a duplicate which is a completely new template, and not just a new version within the same template
88 votesHello,
With an updated domain scoped templates API and introduction of all new account scoped templates API accounts are able to copy templates including setting destination of the copy.
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