Logs improvement
The Logs interface is really clunky. The filters are not very intuitive and the search function is not very good. Also, the logs only show a few particular examples rather than a comprehensive list. There's no way to know many failures from a certain domain, for example. It doesn't display pages or anything.
Justin Kellam
shared this idea
Hello,
We released the new Mailgun Send Logs experience. This builds on the previous release of the Metrics functionality, wrapping up our complete overhaul of the Mailgun Send Reporting experience.
What’s New?
- Logs are now tied directly to the metrics page of the reporting dashboard - this means users can now click through data in their reports to see event-level details in Logs.
- Users can now export data from Logs to save or share
- Logs are no longer tied to one domain, users can now select no domain, one domain, or multiple domains. As well as more filtering including user variables, delivery status messages, and much more.
We thank you for your previous feedback and hope these changes give you a better user experience.
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Aaron Baer
commented
My two most important domains are not pre-filled on the logs and must be manually entered. I don't see why you can't have all domains pre-filled within the filters, but if for some reason there must be a cap on how many domains you can have you should be able to choose, re-order your domains in a list so the most important ones remember, or the system remember which domains you go to often or manually insert and move those to the top. This was NOT a problem with the old logs page, this was created by the new page.
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Axess IT
commented
Having used logs for years now they are indeed clunky, sometimes default to both a sandbox and US account and more. Should be much easier to navigate.
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Shmuel Moshe Schwarz
commented
When I return to the log view, it should remember the search I had just done. Also, the column settings keep changing. Why don't you let me choose a default set of columns I want to see?
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Reece
commented
Logs interface is garbage, no page numbers, no way to calculate how many logs exist for a particular filter other than counting 50 each time you click "Next page". .
Filter dropdown unloved, overflows container.
Try clicking the back button after searching through logs just to lose your filters, despite having paginated through 15 pages with the very same filters, no way to jump back to a specific page.
Garbage UI & UX
Love from a customer since 2010