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Stephen Baker

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  1. 35 votes

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    Hello,


    As we work through ideation on an alerts feature for Mailgun, I wanted to gauge opinion on the configuration of notification channels. If out of the box, Mailgun allows for configuration of notification channels to include emails addresses, webhooks, and Slack integration where in the flow does it make most sense where the channels are defined.


    Our position is that the pattern for notification channels is created on the account level. Such that any all alerts created would use the notification channels previously defined. This would be foundational to a future state is which users could have greater control on how Mailgun communicates emergent issues (e.g. some users would like to receive domain disablement or similar notification posted to webhook rather than email).


    So, for "alert and notify based on sending metrics and usage" is there any reason Mailgun needs to have notification channels defined on a per alert…

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    Stephen Baker commented  · 

    Add the ability to send alarms in the form of emails or webhooks in response to set criteria, e.g. delivery rate drops below 95% or more than 10000 temporary failures in an hour.

    Stephen Baker supported this idea  · 
  2. 1 vote

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    Stephen Baker shared this idea  · 
  3. 3 votes

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    Stephen Baker supported this idea  · 
  4. 9 votes

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    Stephen Baker commented  · 

    This is a blocker for onboarding one of our customers. They do not want to tamper with their SPF record due to the very large number of senders on it.

    Stephen Baker supported this idea  · 

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