Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
55 results found
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Name, email and number to be added to CSV email validation file
The ability to upload not only the email but also the name so it makes it easy to manage CSV files and validated emails when adding them back into the crm system. At the moment, with just emails, it's a long process. Trying to update files with names on valid emails causes long issues; if we were able to just export validated names, emails, and numbers, then it'd be easy to move files between systems.
1 vote -
Batch processing tools on mailing lists in the web console
I need to make a report of who is subscribed to all of our mailing lists. Doing so in the web interface makes me open each mailing list one by one, then click the Export Recipients button, then the Download Recipients button. I have hundreds of lists so doing them all would take a very long time. It should be possible to click a button on the main Mailing Lists screen to export all lists (or all selected, with a checkbox for each list) and download the entire thing. That's possible only through the API but that requires a developer…
1 vote -
Add "removed" flag in message history when domain queue is cleared.
When the domain queue is cleared, this does not show up in the message logs under history. It just show scheduled email as "accepted" and looks like its still queued for delivery.
Please add "removed" flag entry to message history when the message has been cleared from the queue so we get a confirmation that it was actually cleared.
1 vote -
More thorough email validation response
It would be very valuable to have more information available from the email validation. We would like to gather information about the spam status of the email address, etc. more than simply a response that the email is valid to receive mail.
1 vote -
Mailing list alias search without typing the whole alias
Please allow us to search the mailing list aliases without having to type out the whole alias. The reason being if we have dozens of mailing list, and we need to frequently add new mailing lists, we would be able to check with ease whether the mailing list exist or not.
1 vote -
Mailgun to Cloudflare's Verified bots list
My domain is behind a Cloudflare proxy and the webhook is being blocked by the Bot fight mode. Did you considered adding Mailgun to Cloudflare's Verified bots list? I think it is a great candidate for it. This would then allow to pass the bot fight mode.
More information in here:
https://radar.cloudflare.com/traffic/verified-bots4 votes -
Row numbers on search results / bounce /suppressions
Bounce and Suppressions doesn't show any row counts. It's hard to do searching to see how many rows we have. Only exporting make clear the numbers and it's a bit stupid only for counting
1 vote -
More than 3 URLs per Webhook event
Customer would like the ability to have more than 3 URLs per event type for webhooks
6 votes -
Log Retention Period Longer Than 30 Days
Currently our log retention period has a maximum of 30 days. Having a longer message retention is something that many customers would benefit from
6 votesHello,
We are looking at partnering on this vs. building. Are there any 3rd party providers (think Data Dog) you would call out as a possible solution? Any experience with said platforms?
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Upload Images for Use in MG Drag and Drop Template Builder
Currently the Mailgun drag and drop template builder only allows for images to be provided via URL. It would be helpful to also have the option to upload an actual image file to Mailgun.
21 votes -
Allow link tracking on URLs longer than 1000 characters
Please add support for click tracking on URLs longer than 1000 characters. As far as I can see this limitation on link-rewriting is not documented. Our SSO solution generates links in the 1000 - 1300 char range that contain a base64 encoded JWT. All browsers support at least 2048 characters so it would be obvious to allow as least as many characters for the rewrites.
/David
4 votes -
Suppressions search
We often need to search for a suppressed email in all sub-domains. As far as I understand, currently the search works only for a specific sub-domain. We have to check that for each sub-domain separately. Can you make an option which checks all domains by default in "Suppressions".
1 vote -
Per-link analytics for click tracking
Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.
I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.
63 votesHello,
We do provide this data via webhook and our event logs (in the web app, expand out the vent details to review the link clicked). However, yes, we are not currently providing any per link analytics for click tracking in the web app's Metrics or Reporting Dashboard. We are in discussions to include such reporting in Q4 '25. Once that is confirmed, we will update the status of this ticket and notify you as to a potential release date. Thank you and please let us know if you have any questions.
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Manage multiple accounts with the same email
There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:
Error: Unable to invite user. User already exists
We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...
There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.
119 votes -
Invite new users/roles to specific domain(s)
Recently you introduced invitation of new users and assigning them roles.
In addition to "roles" i would like to see that these invitations/roles can also be limited to specific domains.137 votes
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