Mailgun should have the option to automatically warm up a domain if needed,
similar to what you have for dedicated IP warm up.

Event hooks when there is a CC or BCC recipient, you can not tell which is which, other than comparing it is not the "to" field. Would be good to add cc or bcc

It would be great to add a webhook for unique opens.

There should be at least search for templates.

I received an invoice of $1 and was surprised Mailgun makes a profit out of this after all costs of administration and support. A client of mine received an invoice of $0.80.

Sure you can do better than this!

I don't mind that you turned the Free plan into a Flex subscription. But the way you do it is a heavy workload of bookkeeping and administration.

Other than that, I love the product.

It would be awesome to prepay into my account. For example be able to pay $20 and keep that balance to pay from. I would think that you would rather that over micropayments too.

RE: Updating Payment Method

Re: Address section
Only 'Billing address (line 1)' is available

This is weird.. it makes you feel like the form is incomplete and updating credit card wont work - which it didn't - took three attempts before my updated credit card would save.

Suggest you do a UX run through.

I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

I added someone to my account as a developer. They are able to see the billing information which I don't like. They cannot change it but they can still the credit card information. Only Admins and the Owner should be allowed to see the Billing info.

Thanks.

Please add tool-tips to some of the more non-obvious icon-only buttons (e.g., circular-arrow-with-dashed-lines)

Could you integrate the prepayment? Indeed, my bank charges a fee for each monthly payment (which is higher than the invoice itself because my usage is low). If I could credit an account in advance it would be more convenient!

Have in the overview page all the statistics "Total, Engagement and Dropped" in the same graph with the statistics in absolute value and in percentage. This would provide a global view of the statistics.

Is there anyway to get the Mailgun invoices sent via email? This would be helpful when paying the bill.

Currently, when you add an IP to the IP Whitelist, there isn't a way to add a description. The result is just a list of IPs. It would be great to add a description to an IP (for example: "Azure functions") so that we know what IPs are there and why.

Hi - Are you still supporting the Mailgun for WordPress plugin? It seems to be working but hasn't been updated in a long time.

PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.

Your searching and filtering options suck.

I need "like" filtering. I shouldn't have to have the exact email address, especially when trying to find a suppressed email address or just in the logs.

I feel like Mailgun used to be way easier to set up. I had to search for a while to find the SMTP credentials to use in Rails, because the help documentation is out of date and there are like 4 different settings pages. The empty state of a domain (when you haven't sent email yet) should have the 1 line of code (with credentials prefilled) to copy and paste into your application. Also I couldn't figure out how to log in on documentation.mailgun.org, the "log in" link just sends me to mailgun.org where i already have a valid session.

Please allow us to change the domain name after creation to avoid adding a new one and going through the whole process of fixing our records again!!!!