There seems to be an error on the Flex Plan pricing details. When you click on Price details on https://app.mailgun.com/app/billing/plans, the pop-up window is confusing and incorrect.

How can I delete the sandbox domain you gave me? There is really no use for it, and the idea it comes as a default value for any analytics or log data is pretty frustrating from a user experience view

Hello,

It would be good to have all the bounces (temporary and permanent fails) as a clickable link. I'm only interested in the emails which don't get delivered properly and it's a pain to go into the logs and apply three different filters to see the 'bad' emails.

Screenshot of what could be the link:
https://prnt.sc/slki3k

Thanks,

Steve

There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

Error: Unable to invite user. User already exists

We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

Currently, Send Time Optimization is only supported for emails sent to a single recipient. This makes the feature essentially unusable to us due to volume. We would like to see STO support for batched sending.

It's not easy to see how I can send an email template to a mailing list. This should be a straightforward thing to do

It would be awesome to prepay into my account. For example be able to pay $20 and keep that balance to pay from. I would think that you would rather that over micropayments too.

At the moment the raw MIME data is kept only for 3 days which does not help the business process where we have to resend an email which is older than 3 days. So please keep the raw MIME data for 30 days inline with logs. This will help to resend failed messages and for data analysis.

i want to be able to download analyics logs please.

Every time I login, it requires a 2-factor auth code.
Can we set it so it doesn't ask us the code each and every time we login? I login daily and it drives me insane!
Instead, it could ask us for it once every 30 days or only when signing in on a new browser?

Provide meaningful delivery status description rather than "Too old"

I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

Saved Bookmarks / Redirect after login

I have saved bookmarks for specific locations within the dashboard. When selecting a link, I typically need to go through login first.

After logging in, I'm never redirected to the original bookmark.

This would be a nice addition, because it's currently a small time sink because bookmarks are essentially useless.

Thanks,
Graeme

I think I have found a bug. Seems like mailgun adds an empty space after a comma when a variable has this pattern. In general, I'd say that's a good behavior, as a comma should almost always be followed by an empty space. But when it comes to monetary values, especially for currencies that use comma as decimal separator, this is not desired. Is there any way to bypass this? (assuming this really is a mailgun behavior)

Hi.

I really would like an option to configure i could get a daily report of undeliverable messages for our domains so i can check it out (and solve it) when it happens. Any chance of that being added? Thank you, kindest regards

Add place where users can pay due invoices, have to wait for the customer support is an overkill

On the logs page, you should try to show all of the email address.

See the attached screenshot, there is much wasted horizontal space that could be used to show the full address.

thanks,

Include spam details in event logs. This will include the Sscore, Sflag data as well as the DKIM and SPF checks as outlined in the documents.

X-Mailgun-Sflag
X-Mailgun-Sscore
X-Mailgun-Dkim-Check-Result
X-Mailgun-Spf.

Could you integrate the prepayment? Indeed, my bank charges a fee for each monthly payment (which is higher than the invoice itself because my usage is low). If I could credit an account in advance it would be more convenient!

For Sending > Logs please add record count and page count for the logs. These counts should be updated based on any search and filters applied. It is very difficult to research how many emails were sent when filtering or searching. Also, export would be an added bonus!