Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I need Flex.

    Hi there, I used in the past FLEX plan as I do not need 50000 emails / month. Is it possible to downgrade plan to FLEX?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Fix bug in 2FA info on account-info page

    Hi,
    I just noticed that in the 'account security' page of an account it always state 'Two factor auth' as "[!!] Disabled", also for accounts that do have 2FA enabled (and you can see the green 2FA icon in the overview, so there it is ok, it is just in the account-details page)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Introduce personal log views

    I feel that I am missing functionality to store personal "Log-views".. Say that I wanted to quickly see all recent failures, I would create a log view for that... Or different case would be to follow specific recipients over time for various reasons and that would have been quite a lot easier with a predefined log view under Sending-> Logs -> Log views

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bad support

    Please provide phone number to contact
    you are not responding to our email

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ihkjnk

    oioijijoi

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Final recipient missing when forwarding inside Routes system

    Hello,

    We would like to have the information regarding the final recipient of a email. This is the support ticket in which we discussed the issue: https://app.mailgun.com/app/support/view/2105078

    Thank you,
    Stefan

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. don't disable accounts without warning.

    how did my account get disabled? I just set up my account never sent an email.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. domain

    Hello, can you please remove my domain. Someone has parked it somewhere on this service, please - domain: orderc-me.su

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Click tracking domain gives SSL error

    Click tracking was working before, but now suddenly it stopped working and giving ssl error. I try changing hostname as well but didn't help, I have disabled DNS Proxy as well.

    At this moment I have disabled click tracking feature, let me know once it get fixed, so I can enable it. thanks!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Internal Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bug

    When rolling private API key, the popover is affixed to the bottom of the div, it should be the inverse, it renders it unreadable

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add New Domain button not displayed

    I found a problem adding a new domain.
    There is no "Add New Domain" button on the screen as attached captured

    Do I need to configure something to add a new domain ?

    Thank you,
    Flo

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Errors

    Why is your IP address bouncing my emails? I have a qualified clean list?
    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Helpl

    need help but impossible to find

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Get a proper customer support staff

    Hello?? Is anyone going to get back to me? You charged my credit card and disappeared.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to search a single place for a suppressed email across multiple domains

    Our organization has multiple domains, it would be nice if there was a universal search where I could enter an email address and it would search across all domains for the logs or for suppressions. I have spent the last 5 minutes trying to find a blocked email and i don't know which domain it's blocked on. According to your system it's not blocked, and according to ours, it is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. HTTP to HTTPS redirects on root of tracking domains

    While it is possible to use HTTPS as the protocol for tracking/unsubscribe/etc links in emails, and if a link happens to be HTTP it will be redirected to the HTTPS protocol, this is not the case for the root domain (i.e. going to http://email.my.domain.com which is the tracking domain configured).

    Compliance and automated network scan reports often will only look at the root of a given domain, and not redirecting to HTTPS can lead to a negative score for that aspect, thus we'd like even the root domain to redirect to the configured protocol.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Use CAPTCHA on Unsubscribe page

    We are receiving increasing number of complaints from out customers that they do not receive emails. We can find their emails in the list of unsubscribed, but the clients claim that they have not unsubscribed.

    While using a form with POST provides some protection from bots / crawlers scanning the emails, it does not guarantee that only a human can unsubscribe. By using CAPTCHA, the user will be asked for valid input before the email is unsubscribed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Failed to fetch logs

    I cannot go onto the logs page

    I keep getting error Failed to fetch logs. undefined is not an object (evaluating 'e.body') and then it redirects me to the login page.

    I tried this on Firefox and Safari.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. i want solve the problem

    This domain has been disabled. You won't be able to send messages from this domain until this is resolved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base