how do i get a detailed spread sheet of my logs i can download
for example today I have 1949,852 and 206 permanent errors
how do i get those email addresses and the reasons
the export supressions for the day only gives me 21 records
i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

Please do not provide dates in mm-dd-yy format. It is very confusing. Please use yyyy-mm-dd

Hi, it will be great if you will add back the ability to open the template in a new tab. since sometimes we need to update the template and its much easier to remember which one you already update.

In message template creation, allow side-by-side view of Editor panel and Preview panel.

In the support section of mailgun, when raising a ticket you have one of the smallest message box's I've seen in a while, and its also not even resizable.

So raising a ticket is quite frustrating as the message box is so small? Why isn't it bigger, or at least resizable (or both) like on most sites? This applies to the reply option to tickets as well.

keep getting this error
5.7.26 Unauthenticated email from mailgun.org is not accepted due to 5.7.26 domain's DMARC policy.

Our email is relayed through mailgun using the account postmaster@domain.com. The ‘on behalf’ for @domain.com is fine.

One or two users need to send from @domainsupport.com. Those have the ‘on behalf’ problem.

Both domains are verified.

Is there a way to have the on-behalf work for domainsupport.com under the configuration authenticating as postmaster@domain.com?

If we could control the 'on behalf' across one of the two domains that would be beneficial.

For the templates section a search input would be nice to have so that it's easier to browse the existent templates.

Dropped as 'Other' reason is not enough to do anything.

It would make my life a LOT easier if I could copy over the webhooks from one domain to another.

Hello.
Please enable Inbox Placement test for EU domains.
Thank you.

Fix the VAT setting: when you enter a number, it appears to be successful, but the settings screen isn't updated.

I rarely use SMTP, mostly I just use the API keys. Last month the SMTP password was Brute Force and stolen, the attacker send over 100k emails from my domain which I had to pay for. I would like some ways to help prevent that in the future.

When navigating to Logs, I'd like way to set a 'default' domain here instead of having to scroll through the list.

The "test Webhook" feature needs better documentation. The parameters that are sent to the webhook in the test are a complete different structure than what will actually be passed to the webhook when it is used. That is not at all clear in the documentation.

Provide meaningful delivery status description rather than "Too old"

I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

The payment option. Please add PayPal or more currency available. With my CC if i pay $1 USD because my CC is in GBP i will pay additonal tax of 15 GBP, so don t make sense for us to pay the invoice. So, add additional currency and payments methods. Thank you.

I would like to have the ability to recall emails sent trough mailgun.
Sometimes you send a email by accident.
If the same thing happens in Outlook you are able to recall the email.
This is very important when you send out invoices etc.