Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Allow for Shorter SMTP Credentials

    t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.

    43 votes
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    14 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. import function

    I want to migrate from mandrill to mailgun, but in mandrill I have about 50 templates. I would like an import function for exported templates

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Default View for Logs

    On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

    7 votes
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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Display "How much you'll be charged so far this month"

    Somewhere it could tell you how much your costs have been this month from sending emails.
    I emailed support, who confirmed this doesn't currently happen and it would be worth submitting a feature request.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Log filter persist

    it would be awesome if my search query on the logs screen would persist. Such that I don't have to enter it everytime I return to the page.

    2 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to exclude automatic unsubscribe link on per email basis

    Add ability to exclude automatic unsubscribe link from email templates.

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Error on flex plan pricing (website)

    There seems to be an error on the Flex Plan pricing details. When you click on Price details on https://app.mailgun.com/app/billing/plans, the pop-up window is confusing and incorrect.

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quick Start Guide Link in "Good news - sitemail.mpamedia.com is now verified" is Broken

    Fix the broken link to the Quick Start Guide in your "Good news - sitemail.mpamedia.com is now verified" e-mail.

    Make the Quick Start Guide a top level link in your support section.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  9. Suppression Strike System

    Less aggressive suppression.

    We had a whole lot of email addresses marked as bad because we tried sending emails during the cloudflare outage last week (https://blog.cloudflare.com/cloudflare-outage-on-july-17-2020/). These were automated reports that didn't go to management all weekend because the email addresses were blocked.

    I suggest adding a strike feature - maybe if an email fails 3 times for certain reasons (mx records for example) then it's suppressed. Otherwise you end up with issues like this where I have to explain to my bosses why the reports didn't go out and it makes them question why we're using mailgun…

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you very much for your feedback. The fact that addresses were being suppressed for events where MX records don’t exist was due to a bug in our suppression logic. We’ve since fixed this bug and you should no longer see addresses suppressed due to missing MX records (this would be a soft bounce).

    Given this information, I’m curious if this solves your concern?

  10. Automatically warm up new domains

    Mailgun should have the option to automatically warm up a domain if needed,
    similar to what you have for dedicated IP warm up.

    3 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adding flag for cc or bcc on event hooks

    Event hooks when there is a CC or BCC recipient, you can not tell which is which, other than comparing it is not the "to" field. Would be good to add cc or bcc

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Minimum invoice amount

    I received an invoice of $1 and was surprised Mailgun makes a profit out of this after all costs of administration and support. A client of mine received an invoice of $0.80.

    Sure you can do better than this!

    I don't mind that you turned the Free plan into a Flex subscription. But the way you do it is a heavy workload of bookkeeping and administration.

    Other than that, I love the product.

    3 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  13. UX bug - update Payment Method

    RE: Updating Payment Method

    Re: Address section
    Only 'Billing address (line 1)' is available

    This is weird.. it makes you feel like the form is incomplete and updating credit card wont work - which it didn't - took three attempts before my updated credit card would save.

    Suggest you do a UX run through.

    6 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  14. roles

    I added someone to my account as a developer. They are able to see the billing information which I don't like. They cannot change it but they can still the credit card information. Only Admins and the Owner should be allowed to see the Billing info.

    Thanks.

    2 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add tool-tips to icon-based UI controls

    Please add tool-tips to some of the more non-obvious icon-only buttons (e.g., circular-arrow-with-dashed-lines)

    4 votes
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    4 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  16. Increase maximum Authorized Recipients for Sandbox Domains

    Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.

    We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  17. All overview statistics in the same graph

    Have in the overview page all the statistics "Total, Engagement and Dropped" in the same graph with the statistics in absolute value and in percentage. This would provide a global view of the statistics.

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    10 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add ability to describe IP Whiltelist entry

    Currently, when you add an IP to the IP Whitelist, there isn't a way to add a description. The result is just a list of IPs. It would be great to add a description to an IP (for example: "Azure functions") so that we know what IPs are there and why.

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mailgun for WordPress Support

    Hi - Are you still supporting the Mailgun for WordPress plugin? It seems to be working but hasn't been updated in a long time.

    2 votes
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    0 comments  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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