Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Allow exporting logs

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    154 votes

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    44 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better date formatting

    Please do not provide dates in mm-dd-yy format. It is very confusing. Please use yyyy-mm-dd

    8 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Open Template in New Tab

    Hi, it will be great if you will add back the ability to open the template in a new tab. since sometimes we need to update the template and its much easier to remember which one you already update.

    1 vote

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  4. side-by-side template editing

    In message template creation, allow side-by-side view of Editor panel and Preview panel.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. A bigger/resizable message box for logging support tickets

    In the support section of mailgun, when raising a ticket you have one of the smallest message box's I've seen in a while, and its also not even resizable.

    So raising a ticket is quite frustrating as the message box is so small? Why isn't it bigger, or at least resizable (or both) like on most sites? This applies to the reply option to tickets as well.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sandbox Account

    keep getting this error
    5.7.26 Unauthenticated email from mailgun.org is not accepted due to 5.7.26 domain's DMARC policy.

    1 vote

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    0 comments  ·  Internal Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. domain

    Our email is relayed through mailgun using the account postmaster@domain.com. The ‘on behalf’ for @domain.com is fine.

    One or two users need to send from @domainsupport.com. Those have the ‘on behalf’ problem.

    Both domains are verified.

    Is there a way to have the on-behalf work for domainsupport.com under the configuration authenticating as postmaster@domain.com?

    If we could control the 'on behalf' across one of the two domains that would be beneficial.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email Templates Search

    For the templates section a search input would be nice to have so that it's easier to browse the existent templates.

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow for better mail delivery debugging

    Dropped as 'Other' reason is not enough to do anything.

    1 vote

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Duplicate webhooks from one domain to another

    It would make my life a LOT easier if I could copy over the webhooks from one domain to another.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Inbox placement for EU domain

    Hello.
    Please enable Inbox Placement test for EU domains.
    Thank you.

    6 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  12. VAT bug fix

    Fix the VAT setting: when you enter a number, it appears to be successful, but the settings screen isn't updated.

    4 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Turn off SMTP at Account level or Domain level

    I rarely use SMTP, mostly I just use the API keys. Last month the SMTP password was Brute Force and stolen, the attacker send over 100k emails from my domain which I had to pay for. I would like some ways to help prevent that in the future.

    7 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  14. Set a default domain

    When navigating to Logs, I'd like way to set a 'default' domain here instead of having to scroll through the list.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Better documentation

    The "test Webhook" feature needs better documentation. The parameters that are sent to the webhook in the test are a complete different structure than what will actually be passed to the webhook when it is used. That is not at all clear in the documentation.

    2 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  16. Provide meaningful delivery status description rather than "Too old"

    Provide meaningful delivery status description rather than "Too old"

    I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

    17 votes

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    4 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  17. Different currency for payment (EURO/GBP)

    The payment option. Please add PayPal or more currency available. With my CC if i pay $1 USD because my CC is in GBP i will pay additonal tax of 15 GBP, so don t make sense for us to pay the invoice. So, add additional currency and payments methods. Thank you.

    11 votes

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    5 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email recall functionality

    I would like to have the ability to recall emails sent trough mailgun.
    Sometimes you send a email by accident.
    If the same thing happens in Outlook you are able to recall the email.
    This is very important when you send out invoices etc.

    9 votes

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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add ability to disable List-Unsubscribe header

    Provide a way to disable List-Unsubscribe headers for transaction emails. Currently Mailgun adds the List-Unsubscribe header for all emails, including transactional emails like password reset notifications and order confirmation emails. This header is intended for mailing lists, not transactional email. Additionally--we want to handle subscription and unsubscribes in our application not in mailgun.
    We discovered this header was recently added when troubleshooting a support request from a user who was not receiving password reset notifications and found he had unsubscribed using a link provided by this recently added header. He did not remember clicking unsubscribe and did not intend to…

    8 votes

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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. Outbound routes

    Use case 1: Backup sent emails that were done through SMTP.

    The company I work for have a generic SMTP credential per country with multiple people using it, this enables any of them to handle emails if available, the problem is that this requires us to have an script to backup of the messages sent on each computer.

    Use case 2: Being able to send a copy of the emails from novice worker using the SMTP crendential to a manager during their training phase.

    Outbound routes would be similar to inbound routes where instead of "match_recipient" it would have "match_smtp_credential"…

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
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