t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.

I want to migrate from mandrill to mailgun, but in mandrill I have about 50 templates. I would like an import function for exported templates

On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

Somewhere it could tell you how much your costs have been this month from sending emails.
I emailed support, who confirmed this doesn't currently happen and it would be worth submitting a feature request.

it would be awesome if my search query on the logs screen would persist. Such that I don't have to enter it everytime I return to the page.

Add ability to exclude automatic unsubscribe link from email templates.

There seems to be an error on the Flex Plan pricing details. When you click on Price details on https://app.mailgun.com/app/billing/plans, the pop-up window is confusing and incorrect.

Fix the broken link to the Quick Start Guide in your "Good news - sitemail.mpamedia.com is now verified" e-mail.

Make the Quick Start Guide a top level link in your support section.

Mailgun should have the option to automatically warm up a domain if needed,
similar to what you have for dedicated IP warm up.

Event hooks when there is a CC or BCC recipient, you can not tell which is which, other than comparing it is not the "to" field. Would be good to add cc or bcc

I received an invoice of $1 and was surprised Mailgun makes a profit out of this after all costs of administration and support. A client of mine received an invoice of $0.80.

Sure you can do better than this!

I don't mind that you turned the Free plan into a Flex subscription. But the way you do it is a heavy workload of bookkeeping and administration.

Other than that, I love the product.

RE: Updating Payment Method

Re: Address section
Only 'Billing address (line 1)' is available

This is weird.. it makes you feel like the form is incomplete and updating credit card wont work - which it didn't - took three attempts before my updated credit card would save.

Suggest you do a UX run through.

I added someone to my account as a developer. They are able to see the billing information which I don't like. They cannot change it but they can still the credit card information. Only Admins and the Owner should be allowed to see the Billing info.

Thanks.

Please add tool-tips to some of the more non-obvious icon-only buttons (e.g., circular-arrow-with-dashed-lines)

Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.

We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.

Have in the overview page all the statistics "Total, Engagement and Dropped" in the same graph with the statistics in absolute value and in percentage. This would provide a global view of the statistics.

I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

Currently, when you add an IP to the IP Whitelist, there isn't a way to add a description. The result is just a list of IPs. It would be great to add a description to an IP (for example: "Azure functions") so that we know what IPs are there and why.

Hi - Are you still supporting the Mailgun for WordPress plugin? It seems to be working but hasn't been updated in a long time.