Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. side-by-side template editing

    In message template creation, allow side-by-side view of Editor panel and Preview panel.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Grant SAML SSO Availability to All Plans

    SAML SSO Support should be available as an offering independent of plan level. By locking it behind the minimum plan requirement of Scale or higher, customers are forced to pay extra fees for features they may not require simply just to access the one they need (SAML SSO).

    While it is understandable that such integration is not trivial for everyone, locking it behind higher tier plans that most people do not need effectively paywalls it unnecessarily. Most SaaS platforms offer this feature for free regardless of the plan or charge a reasonably nominal fee to tack it onto the account…

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. A bigger/resizable message box for logging support tickets

    In the support section of mailgun, when raising a ticket you have one of the smallest message box's I've seen in a while, and its also not even resizable.

    So raising a ticket is quite frustrating as the message box is so small? Why isn't it bigger, or at least resizable (or both) like on most sites? This applies to the reply option to tickets as well.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sandbox Account

    keep getting this error
    5.7.26 Unauthenticated email from mailgun.org is not accepted due to 5.7.26 domain's DMARC policy.

    1 vote

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    0 comments  ·  Internal Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. domain

    Our email is relayed through mailgun using the account postmaster@domain.com. The ‘on behalf’ for @domain.com is fine.

    One or two users need to send from @domainsupport.com. Those have the ‘on behalf’ problem.

    Both domains are verified.

    Is there a way to have the on-behalf work for domainsupport.com under the configuration authenticating as postmaster@domain.com?

    If we could control the 'on behalf' across one of the two domains that would be beneficial.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Email Templates Search

    For the templates section a search input would be nice to have so that it's easier to browse the existent templates.

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  7. DETAIL LOGS EXPORT

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    143 votes

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    31 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow for better mail delivery debugging

    Dropped as 'Other' reason is not enough to do anything.

    1 vote

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Duplicate webhooks from one domain to another

    It would make my life a LOT easier if I could copy over the webhooks from one domain to another.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Inbox placement for EU domain

    Hello.
    Please enable Inbox Placement test for EU domains.
    Thank you.

    6 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. VAT bug fix

    Fix the VAT setting: when you enter a number, it appears to be successful, but the settings screen isn't updated.

    4 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Better date formatting

    Please do not provide dates in mm-dd-yy format. It is very confusing. Please use yyyy-mm-dd

    7 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set a default domain

    When navigating to Logs, I'd like way to set a 'default' domain here instead of having to scroll through the list.

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Different currency for payment (EURO/GBP)

    The payment option. Please add PayPal or more currency available. With my CC if i pay $1 USD because my CC is in GBP i will pay additonal tax of 15 GBP, so don t make sense for us to pay the invoice. So, add additional currency and payments methods. Thank you.

    11 votes

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    5 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide meaningful delivery status description rather than "Too old"

    Provide meaningful delivery status description rather than "Too old"

    I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

    17 votes

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    2 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add ability to disable List-Unsubscribe header

    Provide a way to disable List-Unsubscribe headers for transaction emails. Currently Mailgun adds the List-Unsubscribe header for all emails, including transactional emails like password reset notifications and order confirmation emails. This header is intended for mailing lists, not transactional email. Additionally--we want to handle subscription and unsubscribes in our application not in mailgun.
    We discovered this header was recently added when troubleshooting a support request from a user who was not receiving password reset notifications and found he had unsubscribed using a link provided by this recently added header. He did not remember clicking unsubscribe and did not intend to…

    8 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  17. Outbound routes

    Use case 1: Backup sent emails that were done through SMTP.

    The company I work for have a generic SMTP credential per country with multiple people using it, this enables any of them to handle emails if available, the problem is that this requires us to have an script to backup of the messages sent on each computer.

    Use case 2: Being able to send a copy of the emails from novice worker using the SMTP crendential to a manager during their training phase.

    Outbound routes would be similar to inbound routes where instead of "match_recipient" it would have "match_smtp_credential"…

    1 vote

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bulk Send / Export of Templates for Mass Updating / QA

    As a non-technical user (the CEO of a start-up), I do not feel comfortable editing in HTML, which seems to be the only option. I need to be able to:

    1. Generate a master list of all of the templates, including name, version tag, etc.

    2. Export each template (or, alternatively, do a bulk send to a specified email address) so that I can compare each email in Mailgun to the master version that was approved as part of our overall messaging.

    To put it more abstractly, there needs to be a way to easily review / verify / update the messages…

    1 vote

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  19. A cheaper option for inbound-only users

    I would like to request that Mailgun offers an inexpensive plan for non-senders.

    Specifically, myself and many others love using Mailgun exclusively as a mail routing/forwarding service for their domain(s). Mailgun's implementation of this is brilliant, but unfortunately I cannot justify upgrading to the $35/month plan for this feature only: I send zero emails out per month via Mailgun, which obviously is far less than what Foundation 50k allocates!

    May I suggest the following new plan: "Inbound Only". It would be the same as Foundation 50k except:
    * Zero outbound emails per month (instead, billed on flex pay-as-you-go model)

    I…

    11 votes

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    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Additional billing options

    I usually avoid entering my credit card info, especially for subscription services. It will be nice to have option for "credits/digital wallet" similar to DigitalOcean or Vultr, where you could pay in advance for example via PayPal.

    1 vote

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
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