I feel like Mailgun used to be way easier to set up. I had to search for a while to find the SMTP credentials to use in Rails, because the help documentation is out of date and there are like 4 different settings pages. The empty state of a domain (when you haven't sent email yet) should have the 1 line of code (with credentials prefilled) to copy and paste into your application. Also I couldn't figure out how to log in on documentation.mailgun.org, the "log in" link just sends me to mailgun.org where i already have a valid session.

Please allow us to change the domain name after creation to avoid adding a new one and going through the whole process of fixing our records again!!!!

RE: Updating Payment Method

Re: Address section
Only 'Billing address (line 1)' is available

This is weird.. it makes you feel like the form is incomplete and updating credit card wont work - which it didn't - took three attempts before my updated credit card would save.

Suggest you do a UX run through.

Hi!

In the API node.js example, you should mention the host parameter for the mailgun constructor. I have an account in EU and it took me 2 hours to troubleshoot this.

Cheers,
Roberto

Chinese characters not rendered correctly in Log Quick View.

In Quick View, the content of mail sent is rendered directly for us to view which is very convenient. However, Chinese characters (and supposedly other Unicode characters) are not rendered correctly but as squire boxes.

Looks like a font selection issue when rendering mail snapshot in mailgun's backend server.

It would be much more helpful for people using Unicode characters like Japanese/Chinese/Korean...etc.

You should have a table similar to the log table but with a mail record per line. The number of records on the table will equal total mail sent and you can see the last known status of the mail there.

This will help alot when you want to know the current status of the mail.

The email address at our company account is josef.vinduska@beck.cz - who no longer works here, so I'd like to replace it with mine: michal.koci@beck.cz - it does not seem to be possible.

Can we get total emails send by domain?
And how much is it costing, so I can charge the right amount to each specific client?

I would like to have the ability to recall emails sent trough mailgun.
Sometimes you send a email by accident.
If the same thing happens in Outlook you are able to recall the email.
This is very important when you send out invoices etc.

Lots of tiny invoices are creating a paperwork pain as they all need to be downloaded and added to company accounts / VAT return. Can we just purchase some credits on block?

How I can disable one of domain. Then again enable again.

I think there is a need to make copying the domain a lot easier by adding a copy functionality(like click board icon) to that page. Most newbies just get the URL instead of the domain itself. Thank you

it would be awesome if my search query on the logs screen would persist. Such that I don't have to enter it everytime I return to the page.

Please explain the IP Whitelist feature. Not clear how it should be used. Just our server's IP? Documentation is very unclear.

There seems to be an error on the Flex Plan pricing details. When you click on Price details on https://app.mailgun.com/app/billing/plans, the pop-up window is confusing and incorrect.

How can I delete the sandbox domain you gave me? There is really no use for it, and the idea it comes as a default value for any analytics or log data is pretty frustrating from a user experience view

Hello,

It would be good to have all the bounces (temporary and permanent fails) as a clickable link. I'm only interested in the emails which don't get delivered properly and it's a pain to go into the logs and apply three different filters to see the 'bad' emails.

Screenshot of what could be the link:
https://prnt.sc/slki3k

Thanks,

Steve

Currently, Send Time Optimization is only supported for emails sent to a single recipient. This makes the feature essentially unusable to us due to volume. We would like to see STO support for batched sending.