Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Improve onboarding process

    I feel like Mailgun used to be way easier to set up. I had to search for a while to find the SMTP credentials to use in Rails, because the help documentation is out of date and there are like 4 different settings pages. The empty state of a domain (when you haven't sent email yet) should have the 1 line of code (with credentials prefilled) to copy and paste into your application. Also I couldn't figure out how to log in on documentation.mailgun.org, the "log in" link just sends me to mailgun.org where i already have a valid session.

    1 vote
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  2. Change domain name after creation

    Please allow us to change the domain name after creation to avoid adding a new one and going through the whole process of fixing our records again!!!!

    1 vote
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  3. UX bug - update Payment Method

    RE: Updating Payment Method

    Re: Address section
    Only 'Billing address (line 1)' is available

    This is weird.. it makes you feel like the form is incomplete and updating credit card wont work - which it didn't - took three attempts before my updated credit card would save.

    Suggest you do a UX run through.

    5 votes
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. host EU

    Hi!

    In the API node.js example, you should mention the host parameter for the mailgun constructor. I have an account in EU and it took me 2 hours to troubleshoot this.

    Cheers,
    Roberto

    1 vote
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  5. Chinese characters not rendered properly in Log Quick View

    Chinese characters not rendered correctly in Log Quick View.

    In Quick View, the content of mail sent is rendered directly for us to view which is very convenient. However, Chinese characters (and supposedly other Unicode characters) are not rendered correctly but as squire boxes.

    Looks like a font selection issue when rendering mail snapshot in mailgun's backend server.

    It would be much more helpful for people using Unicode characters like Japanese/Chinese/Korean...etc.

    2 votes
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  6. Status

    You should have a table similar to the log table but with a mail record per line. The number of records on the table will equal total mail sent and you can see the last known status of the mail there.

    This will help alot when you want to know the current status of the mail.

    1 vote
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  7. Not possible to change email address in User details?

    The email address at our company account is josef.vinduska@beck.cz - who no longer works here, so I'd like to replace it with mine: michal.koci@beck.cz - it does not seem to be possible.

    1 vote
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  8. Total sent and Billing amount by domain

    Can we get total emails send by domain?
    And how much is it costing, so I can charge the right amount to each specific client?

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Email recall functionality

    I would like to have the ability to recall emails sent trough mailgun.
    Sometimes you send a email by accident.
    If the same thing happens in Outlook you are able to recall the email.
    This is very important when you send out invoices etc.

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  10. Heat map

    A heat map provides a visual representation of how a reader checks out email.

    Heat maps provide a colored overlay of the content with spots that indicate where readers click. The red spots in the heat map show where reader spent most of the time or made a click and are called “hot spots.” Areas that are void of color are considered “cold spots.”

    Heat maps provide valuable information to businesses. Here are a few things you can learn from a heat map:

    Reader behavior
    A heat map shows you how readers view your website or email. Using this information…

    1 vote
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  11. Tiny invoicing annoyance

    Lots of tiny invoices are creating a paperwork pain as they all need to be downloaded and added to company accounts / VAT return. Can we just purchase some credits on block?

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2020 billing changes are driving me to another platform

    I do not yet have anywhere near the need for the foundation plan, with my monthly billing coming in at less than half the cost. However, you pulled the access to routes back when you changed all the structures. Kind of messed up to take features away that previously worked. Anyhow, instead of planning to grow my businesses within mailgun, I will need to move to another platform instead once one more route is needed (the existing one's continued to work thankfully). It definitely leaves a bad taste in my mouth though; having invested time into working within your platform,…

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  13. pause or disable domain

    How I can disable one of domain. Then again enable again.

    1 vote
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  14. Adding clipboard(copy) icon to each domain

    I think there is a need to make copying the domain a lot easier by adding a copy functionality(like click board icon) to that page. Most newbies just get the URL instead of the domain itself. Thank you

    1 vote
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  15. Log filter persist

    it would be awesome if my search query on the logs screen would persist. Such that I don't have to enter it everytime I return to the page.

    1 vote
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  16. IP Whitelist usage very unclear

    Please explain the IP Whitelist feature. Not clear how it should be used. Just our server's IP? Documentation is very unclear.

    1 vote
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  17. Error on flex plan pricing (website)

    There seems to be an error on the Flex Plan pricing details. When you click on Price details on https://app.mailgun.com/app/billing/plans, the pop-up window is confusing and incorrect.

    1 vote
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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to remove sandbox domain

    How can I delete the sandbox domain you gave me? There is really no use for it, and the idea it comes as a default value for any analytics or log data is pretty frustrating from a user experience view

    1 vote
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  19. Quick way to see bad sent emails.

    Hello,

    It would be good to have all the bounces (temporary and permanent fails) as a clickable link. I'm only interested in the emails which don't get delivered properly and it's a pain to go into the logs and apply three different filters to see the 'bad' emails.

    Screenshot of what could be the link:
    https://prnt.sc/slki3k

    Thanks,

    Steve

    1 vote
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  20. Send Time Optimization support for batched sending

    Currently, Send Time Optimization is only supported for emails sent to a single recipient. This makes the feature essentially unusable to us due to volume. We would like to see STO support for batched sending.

    2 votes
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