Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
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Sending too fast?
I upgraded my account to foundation, why do I keep getting "you're sending to fast" emails???
1 vote -
Help
Im being billed but not yet using? Theres no answers on the Q&A and it's not letting me start a ticket
1 vote -
Unclear & DANGEROUS configuration instructions
😡 "Thanks" for the unclear message about MX configuration! It messed up my email setup so I've lost 2 days of emails!!!
OK, it says "if you've MX records for @example.com"… but I don't have that kind of records because it's on a managed server that probably do that in the background.
From a UX point of view, don't put first in bold "recommended for all domains, even if you are only sending messages" then discretely after "don't do it if it can mess up your emails"… that should be displayed in BOLD RED!!! Attract the attention of the user…
1 vote -
Increase limit of 1000 recipients per API call
Increase the number of recipients allowed in a single API or SMTP request.
Currently we have to manage our own throttling of email recipients to cope with sending limit of 1000 recipients per API or SMTP request. Will be good if Mailgun can handle the throttling on their backend and adjust the sending limitations.
1 vote -
There was an error loading your data
There was an error loading data.
1 vote -
always problem
Its always a problem with this page. just loading and loading. ALWAYS
1 vote -
I have successfully paid but my account is still locked
I have successfully paid but my account is still locked
1 vote -
RESTORE the old Resend functionality of auto-populating the address
When I click the cog to RESEND a bounced email, it USED TO fill in the bounced email address so that I could just click OK or make a quick edit to it, but now it comes up EMPTY so I have to retype the address from scratch. Can you please restore the previous functionality?
1 vote -
I need Flex.
Hi there, I used in the past FLEX plan as I do not need 50000 emails / month. Is it possible to downgrade plan to FLEX?
1 vote -
Fix bug in 2FA info on account-info page
Hi,
I just noticed that in the 'account security' page of an account it always state 'Two factor auth' as "[!!] Disabled", also for accounts that do have 2FA enabled (and you can see the green 2FA icon in the overview, so there it is ok, it is just in the account-details page)1 voteThanks for letting us know. We have a fix releasing shortly.
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Introduce personal log views
I feel that I am missing functionality to store personal "Log-views".. Say that I wanted to quickly see all recent failures, I would create a log view for that... Or different case would be to follow specific recipients over time for various reasons and that would have been quite a lot easier with a predefined log view under Sending-> Logs -> Log views
1 vote -
Bad support
Please provide phone number to contact
you are not responding to our email1 vote -
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1 vote -
don't disable accounts without warning.
how did my account get disabled? I just set up my account never sent an email.
1 vote -
domain
Hello, can you please remove my domain. Someone has parked it somewhere on this service, please - domain: orderc-me.su
1 vote -
DX: Preview attachments in test mode
Allow us to see base64 attachments in test mode
1 vote -
Click tracking domain gives SSL error
Click tracking was working before, but now suddenly it stopped working and giving ssl error. I try changing hostname as well but didn't help, I have disabled DNS Proxy as well.
At this moment I have disabled click tracking feature, let me know once it get fixed, so I can enable it. thanks!!
1 vote -
Bug
When rolling private API key, the popover is affixed to the bottom of the div, it should be the inverse, it renders it unreadable
1 voteHi there,
Thanks for the bug report. We will be fixing this shortly.
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Add New Domain button not displayed
I found a problem adding a new domain.
There is no "Add New Domain" button on the screen as attached capturedDo I need to configure something to add a new domain ?
Thank you,
Flo1 vote -
Broken search in HTML editor
Search (CMD/CTRL+F) in HTML editor is not working
1 voteHi there,
Thank you for the bug report. We will be working towards getting this fixed shortly.
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