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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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57 results found

  1. Add Proofpoint RBL list to blocklist monitoring

    Recently proofpoint blocked mailgun IP ranges and our dedicated IPs were part of this range hence all of our clients using proofpoint were blocking emails from our dedicated IPs. This issue was identified only after our clients started complaining after 2 days when they did not receive any emails for 2 days and missed lot of important ones. This is not good since our client had to inform us about this even though their email provider blocked our IPs but there should be some way for us to identify such issue. We do have blocklist monitoring enable on our account…

    2 votes

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  2. Ability to customize the Unsubscribe Page

    When we click on the unsubscribe link on the email. Mailgun takes us to a standard page with no styles or design. We need an ability to customize the templates of that page or atleast enhance that page to look a bit better.
    When end clients click on our emails to unsubscribe & land on this rudimentary page, it does not look nice at all.

    44 votes

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    The best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.

    As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.

    Let me know what you think.

  3. Domain Logs - Ensure a "Deliverd" or "Failed" entry is log for every message

    When analyzing logs for a domain, I encounter a case where for a certain domain, only "Accepted" logs were shown.

    I was unable to see a "Failed" log with the underlying error.

    In my case, the erreor was related to a specific domain that was having multiple MX Records.

    It was however hard to understand the error as I was unable to see any failure in the logs.

    1 vote

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  4. A more in-depth permissions / roles system with the API

    We need a more in-depth permissions management system with the API. Right now, only the admin role can create SMTP credentials. We are not comfortable having an admin API key floating around, that if someone malicious is putting his hand on it, he could be able to delete every existing SMTP keys / users. A permissions system instead of roles could be a great idea. If it's too complicated, you can create a new role for adding SMTP credentials only. Or maybe simply add the permission to create keys, but not delete, to the developers role.

    2 votes

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  5. Deactivating users instead of deleting them

    When attempting to revoke access to past employee's account, I was expecting the ability to deactivate an account, especially since the user listing also mentions user status.

    Deactivating is generally a better practice since it retains user information and history for auditing purposes. It would also allow temporary suspending access without having to recreate the user.

    2 votes

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  6. Modify Retry Schedule

    It would be nice if we could modify the current retry schedule to be lower then 8 hours.

    2 votes

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  7. Suppress entire recipient domain

    Have the ability to suppress all sends to specific inbox provider/domain.

    2 votes

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  8. Context Sensitive Help

    Please provide more context sensitive help, where applicable.
    For example, within https://app.mailgun.com/mgo/email-health-score provide a help link to more detailed information such as: https://help.mailgun.com/hc/en-us/articles/27460832413851-Email-Health-Score

    1 vote

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  9. Specify what tag or tags a recipient wants to unsubscribe to when email has more than one tag.

    Specify what tags a recipient wants to unsubscribe from when more than one tag is applied to an email.

    2 votes

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  10. Apply date formatting to Metrics screen

    I have set my preferences to display ISO date/times. In the Metrics screen I only see AM/PM times. And the dates are also formatted in some backwards format.

    3 votes

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  11. Add support to automate creation of sending API Keys with Terraform

    We would like to automate the creation of the API sending keys with terraform.

    1 vote

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  12. Scheduled Report Email To Have Report In Body Of Email

    Customer would like to have the scheduled report email contain the actual report in the body of the message as opposed to having to download a file.

    2 votes

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  13. Add template name as a query parameter in the API.

    Add template name as a query parameter for getting templates based on their name through the API.

    2 votes

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  14. Method and api-key-id flag in all the events

    Pass the "method" and "api-key-id" variables in all the events for emails sending through SMTP credentials.

    1 vote

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  15. Support DNSSEC for mailgun.org

    DNSSEC is supported for eu.mailgun.org but not for mailgun.org

    3 votes

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  16. 3 votes

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  17. Change order of templates versions by date DESC

    It'll be very handing to show recent template versions at the beginning, not at the end

    1 vote

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  18. Make tracking domains reachable via IPv6

    Currently tracking domains are only reachable via IPv4 addresses

    2 votes

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  19. Extend API to Allow Modifying Message on the Server without Downloading

    It would be great if Mailgun API is extended to allow modifying the message on the server, before sending it out, without downloading.

    Our use case is very simple. We want to update FROM, TO, CC, BCC for each received message and send it out. The current API allows this use case, but requires that each message is entirely downloaded by our services, including all possibly big attachments, and uploaded back to Mailgun after updating. This is a lot of wasted network bandwidth both ways and highly increases processing / delivery times of each message.

    If Mailgun API is extended…

    1 vote

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  20. Use Recipient Variable without batch sending

    Could Mailgun provide some option to explicitly disable Batch Sending, or not batch send if the only Recipient Variables being used are related to one-click unsubscribe headers?

    7 votes

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