Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
33 results found
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Allow exporting logs
how do i get a detailed spread sheet of my logs i can download
for example today I have 1949,852 and 206 permanent errors
how do i get those email addresses and the reasons
the export supressions for the day only gives me 21 records
i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU217 votes -
Please support DMARC on Mailgun and make it easy to deploy
-Please support DMARC on mailgun, and make it easy to deploy.
- Generate useful TXT entries (just like you already do for SPF and DKIM)
- Handle the DMARC reports
- Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
- Convert DMARC failures (and successes?) into web hooks, events and log entries.128 votes -
Alert and Notify based on Sending Metrics and Usage
There are some delivery issues which usually warrant manual inspection and care by the administrative users. I feel that continuing to send emails to addresses that have ended up in the Bounces list would at least be one of them.
It would be convenient if the user could select certain common delivery issues like this and get a notification about them emailed to a specified email address. This email address could then be a mailing list for administrative personel who could look in to the error and see it they should act upon it.
It is possible to implement this…
32 votesWe are currently in concept for a alert and notification feature to allow end user to configure alerts based on any number of sending metrics (e.g. hard bounce rate), notification channel (e.g. email) and filter by (e.g. specific sending domain, recipient domain, etc.).
Additionally notification may cover usage monitoring (e.g. send me an alert when I have reached 90% of my sending limit for the month).
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Add support for idempotent requests to the API
Add Idempotency-Key to request ala Stripe's API. https://stripe.com/docs/api?lang=curl#idempotent_requests
31 votes -
Provide a way for users to resubscribe
The %unsubscribe_url% tag can be used to create a link to the Mailgun unsubscribe page, but once a user has unsubscribed they can't resubscribe themselves later. They might have unsubscribed in error, or changed their mind, but there's no way for them to opt back in themselves.
Ideally you'd have a "Manage my subscription" page that could be linked to via a tag like the %unsubscribe_url% tag, where a user can either unsubscribe or resubscribe themselves.
26 votes -
Search suppressions list by email domain
PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.
16 votes -
User variables fallback / default values
When using user variables, e.g. %recipient.name%, it would be useful to implement a fallback value for when that variable is not present. For example:
Hello %recipient.name|Customer%
So, for the above the output would be either:
Hello Jane
or, where the name is not set for the user
Hello Customer
8 votes -
Stats for multiple domains
We run a lot of domains (for inbound forwarding) and want to gather daily stats. The only way to do this is to make multiple API calls , 900+ each time. Can we get stats for multiple/all domains at once?
8 votes -
Account Audit Logs
Audit logs that cover user events. Events could include:
login
logout
API key rotation
template change/edit
mailing list change/edit
manual suppressions list add/delete/change
webhooks add/delete/change
sender key creation/rotation
domain add/delete
domain settings (TLS, message retention, tracking settings, etc.)
user role add/delete/change
validations job
IP/IP Pools changes
authentication changes (SAML, Google Auth, etc)
account settings changes (billing details, timeout, downgrade/cancellation)7 votes -
Comments to SMTP credentials
It would be nice that we could add some comments to accounts at SMTP credentials. Now we have a list of accounts that was created years ago and I'm not sure where they are used. In this case if there are would any comment section I could enter that this account is used in CRM and this in website as example.
6 votes -
Apply substitutions to BCC of Bulk Email
When doing Bulk Email with recipient variable substitutions, those substitutions are not applied to what is sent to the BCC address(es), so instead of getting a copy of what was actually sent to each of the normal recipients, the BCC is just the template.
I can imagine a variety of reasons why this might happen, but cannot come up with a reason why anyone would want it to work this way.
6 votes -
Have the ability to turn off SMTP sending for the domain if only API is being used.
If we are not utilizing SMTP but only API we want the ability to turn off SMTP so that the server settings can't be used.
3 votes -
Delete or update specific single queued message
Good day
I`ve played with your service about 2 days and i love and want it :)
my goal is to build a service with which my customers can send emails at a certain time. Your feature to scheduling emails is a very useful tool. cause i can schedule the emails with one simple cron for the next hour and dont have to worry about a overhead or something.
But Now, there is no way to update or delete a single queued message if my customer do a change. For my case, a drop of the whole queue or the…
3 votes -
Add option to configure default Region
As non-US user, i always have to change (both in the main interface top right, as when adding a new domain), the region from US to EU. Please add an option (maybe under account) to set default region.
2 votes -
Remove RequestedAuthnContext Parameter from SAML Response
In the MG SAML requests a parameter called RequestedAuthnContext is included. Some customers wish to remove this parameter, however doing so has the potential to lead to unwanted/unexpected behavior in Mailgun's systems.
2 votes -
Request for method to programatically pull security event logs
Requesting to have an api endpoint or programmatic way of pulling security event logs (e.g. a org user logs in, if there was a failed login, activity of users etc) so they can be ported over into a SIEM.
2 votes -
Add unique opens and unique clicks in stats api
Hi there, working with the stats api at the moment and realized that for "opened" and "clicked" event types only totals are provided (https://documentation.mailgun.com/en/latest/api-stats.html#event-types)
It would be great if you could add unique opens and unique clicks as well to that api.
Thanks in advance.
Daniel2 votes -
Retry when the DNS server is not responding
It's more a bug than a feature, but you CS referred me to here.
I ran into a problem when Mailgun doesn't route emails to my end, since "the DNS server didn't respond at that time"I really tried to understand why you just don't send the request again and try to reach the server after a few minutes?
The DNS server should always be available, so it just makes sense to send the request again and try to route the email.2 votes -
Unique user-agent name for webhook requests
Ability to change the user-client name for webhook POSTs. For instance, "Mailgun Webhook API" or something similar.
1 vote -
A problem
I cannot reach out your support page. It always says "the server is temporarily out of reach".
So I want to write the problem details here:
I receive the spam messages from Google below:
421 4.7.28 [209.85.220.41 15] Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily rate limited. Please visit https://support.google.com/mail/?p=UnsolicitedRateLimitError to review our Bulk Email Senders Guidelines. my43-20020a1709065a6b00b009a1bb8efc0fsor1379526ejc.13 - gsmtp
It seems your IP has been listed as spam. Could you fix this?
1 vote
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