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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

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70 results found

  1. Remove RequestedAuthnContext Parameter from SAML Response

    In the MG SAML requests a parameter called RequestedAuthnContext is included. Some customers wish to remove this parameter, however doing so has the potential to lead to unwanted/unexpected behavior in Mailgun's systems.

    2 votes

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  2. Option to Retrieve / Export Account Users

    Currently it is only possible to view the users on an account within our control panel. Having a way to retrieve and/or export this information via API would be helpful for customers who do not wish to use our control panel

    1 vote

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  3. Request for method to programatically pull security event logs

    Requesting to have an api endpoint or programmatic way of pulling security event logs (e.g. a org user logs in, if there was a failed login, activity of users etc) so they can be ported over into a SIEM.

    1 vote

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  4. MJML sending via API

    In addition to the "text" and "html" parameters of the "messages" API endpoint, add another "mjml" parameter. Mailgun should automatically generate the HTML from the MJML and send the email.

    Currently, an intermediary trip to the MJML API (https://mjml.io/api) is required (which is still in beta, so that it might be unsuitable for use in production) in conjunction with the Mailgun API or a custom Node.js service for parsing the MJML before sending it to Mailgun has to be set up.

    Seeing as Mailgun and Mailjet/MJML are owned by the same entity, it would be good if this…

    1 vote

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  5. Bunch of improvements

    Here are some features you should be think about:
    - allow grouping for mail template
    - translation management inside template
    - search bar for mail template
    - auto save on edit (with a confirm modal before exiting page)
    - side to side editor (code to the right and preview to the left)
    - avoid chatbot icon to block clicking on the arrow to change page

    Theses features should really improve the workflow for your users and limit their pain point when dealing with a big quantity of mail templates. My company is still a small one (30 employees) and have…

    1 vote

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  6. API access audit logs

    API Access Audit Logs

    Please provide audit logging for any and all API calls. Results should include
    - Date/time
    - Source IP
    - API called
    - Account used
    - Query header
    - Authentication Success/Failure

    1 vote

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  7. Dark Mode

    We need darkmode. Almost everything I have is dark so it's like a flashbang whenever I open mailgun.

    0 votes

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  8. Mailgun Email Unsubscribe

    I suggest Mailgun to change the system mechanism so users can only unsubscribe non security related emails.

    2 votes

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  9. Delivery Queue and Average Delivery Time Analytics

    Please create a Ops dashboard where i can see
    What is the current length of the delivery queue (how many messages has been accepted but is still waiting for delivery)

    and a graph of the delivery time -> the average time a message is taking moving from accepted to delivered

    1 vote

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  10. PTR record Setup

    It would be nice if the DIP process would be more streamlined and the setup of the PTR record be initiated upon assignment to avoid any mailing complications with ESPs like Microsoft.

    1 vote

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  11. UX Improvements Needed!!

    Simple tasks like trying to request support really is not user friendly!! Some thought about improving your UX is really needed.

    1 vote

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  12. Support for RFC5987 filenames

    When routing inbound mail with attachements through Docuware, the RFC 5987 standard is being used which is causing attachments to be lost.

    1 vote

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  13. Sign api key

    When rotating API keys, always use the key the client used to authenticate to Mailgun in signing webhooks. The issue is that when a new key gets generated usually we cannot update it everywhere immediately so we use the old key for a period of time, but Mailgun starts signing webhook calls immediately with the new API key resulting in invalid signatures and loss of data on our side.

    1 vote

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  14. MAKE A MOBILE-FRIENDLY WEBSITE

    For crying out loud, MAKE A MOBILE-FRIENDLY WEBSITE.

    2 votes

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  15. Unclear & DANGEROUS configuration instructions

    😡 "Thanks" for the unclear message about MX configuration! It messed up my email setup so I've lost 2 days of emails!!!

    OK, it says "if you've MX records for @example.com"… but I don't have that kind of records because it's on a managed server that probably do that in the background.

    From a UX point of view, don't put first in bold "recommended for all domains, even if you are only sending messages" then discretely after "don't do it if it can mess up your emails"… that should be displayed in BOLD RED!!! Attract the attention of the user…

    1 vote

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  16. Bad support

    Please provide phone number to contact
    you are not responding to our email

    1 vote

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  17. Errors

    Why is your IP address bouncing my emails? I have a qualified clean list?
    Thanks

    1 vote

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  18. 407395

    Hello,
    Can you please check why system can’t automatically send emails ?
    Our login is : office@itsales.lv
    Support PIN : 407395

    1 vote

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  19. problems

    hi, we have experienced problems with delivering our emails to the customers, status delivered appears after 40 min after status aaccepted. And that results in many complaints from our customers. Can you pls fix it?

    1 vote

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  20. Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    1 vote

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