Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Add option to move tracking pixel to beginning of email

    Our platform allows users to generate emails and send them. Some of them are quite long, and end up being truncated by email clients like Gmail. This results in open events not being tracked for many of the emails, since the tracking pixel is at the bottom and the email was truncated. It would be great to be able to optionally move the tracking pixel to the beginning of the email.

    25 votes
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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Send only the first Open event webhook

    As background to this, I read somewhere somebody saying "it's not really any body else's business when someone opens and reads an email" and also that "the biggest lie in tech is 'we value your privacy'".

    Those are just kind of moral background to this, but there's a technical reason too --- while I could follow the magic road and start building a distributed application using lambda functions (and I get that in theory using those may be a good fit for processing webhooks, all other unknowns simply presumed equal - which of course they can't be), the simplest option…

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Static IP's for webhook calls to enable whitelisting

    Hello!
    Can you please add support for the webhooks to originate from a static list of IP's (via proxy if you have to) so that I can whitelist those IP's for local development environment?

    A similar implementation of this is done by Blitilne --

    http://helpdocs.blitline.com/article/CJ9KuQjMGc-static-i-ps

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to resend emails to a route

    The resend feature in logs doesn't allow for resending to routes. When a email fails to a route you should be able to resend it again, like with the emails, by specifying the route that it should be sent to.

    4 votes
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. More precise feedback when calling the API

    Sometimes our customers have typos in their email addresses, e.g. "@gmail.comt" instead of "@gmail.com"

    When sending such emails, your API returns a generic "400 - Bad request" message.
    Is it possible to differentiate the underlying cause for this message? It would help understanding whether the error is related to a bad call to the API or just a bad email address...

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Show Logs for All Clients

    Have a "show all" option for domains in the logs. This way, it would be easy to filter all accounts by errors or warnings, rather than having to search through each account individually to see which one has had issues.

    2 votes
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  7. mailing list template variables; custom message data

    Make the mailing list recipient variables available within the sendMessage call so that when sending to a list, dynamic recipient data can be set within the message v:my-custom-data.

    So when you create a user within a mailing list you can set custom recipient variables via 'vars' on the create and update mailing list recipient call.

    But when you then send a message to the pseudo email address, you cannot tag that message with the dynamic recipient variables within the v:my-custom-data string on the sendMessage call.

    If you could access the recipient.vars within the sendMessage call, then you could tag individual…

    1 vote
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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  8. The ability to forward out of office replies

    Currently you are able to differentiate between the delayed bounces and the out-of-office replies, but there is no way to forward the out of office replies. Your system will automatically drop them due to lack of sender header. We need to receive out of office replies, they are essential emails for our customers.

    1 vote
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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bounce incoming mail when none of the routes match

    For incoming mail (when none of the routes match), I would like to use a catch_all() to bounce the incoming mail and notify the sender with (for example) a 550 error (non-existent email address).

    2 votes
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  10. Export data from Tagged Analytics Section

    It would be nice if we could export the nice graphs and charts on individual tag analytics pages. specifically i'm talking about https://app.mailgun.com/app/analytics/DOMAIN/TAGNAME/overview

    this would be a great feature because then you can export individual stats to pdf or csv - the way we use the tagging feature is by company name. so each of our clients that uses our sending system we built is tagged based on the company name we setup for them. as it is currently we cannot export any of this data and will need to build our own solution via API. You all have the…

    2 votes
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  11. Other tagging/analytics filtering options

    Unfortunately none of the systems we are currently using Mailgun with have the capability to add SMTP headers (or use the API, for that matter), which means we can't tag messages, which in turn very much limits the capabilities of the analytics/reporting. As it currently stands we're not even able to view unique opens/clicks.

    It would be great if either A) There was another method of tagging emails by altering the body of the email (perhaps through a hidden HTML tag or something similar), or B) Analytics wasn't so reliant on tagging and we could instead filter/group emails by subject,…

    4 votes
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  12. Support SAML SSO

    Support SAML SSO as well as oAuth or OpenID

    33 votes
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    12 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    We had some delays due to needing to update dependencies on some of our supporting platforms, but we’ve completed that work and are starting to focus on development for SAML SSO. Can y’all give me an idea which IdP’s y’all are using, or which ones you think would be critical?

    These are currently on our short list:
    - ADFS
    - AWS IAM
    - Google Cloud’ Identity Platform
    - Microsoft Identity Platform
    - Auth0
    - OneLogin

  13. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    66 votes
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    24 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

  14. Please add support for assigning a specific attachment to each recipient in batch sending.

    At this time Mailgun does not provide support for sending user specific attachments in batch mailing. Please add the support for that. In case of sending thousands of emails, we have to call the mailgun APIs thousands of times which does not look a valid approach. And we can't send URL of the attachments in the emails because the attachments files are stored temporarily on the server and it's confidential.

    Adding this feature will be very helpful.

    Thanks a lot.

    11 votes
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  15. Optional redirect to 'my' website url following user unsubscribe

    As part of the existing unsubscribe process, after the unsubscribe has occured, redirect the user to defined url on 'my' website (ideally passing some ID param of who has just unsubscribed) - this can replace any visible Mailgun page (but retain Mailgun functionality)

    1 vote
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  16. dedicated

    When the Mailgun account have a dedicated IP, new domains (added in the dashboard or via API) automatically receive the dedicated IP in their sending IPs list. This is not desirable in many cases as one might want to have just a handfull of domains being served by the accounts dedicated IP.

    2 votes
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  17. 2FA Auth APP Paperless Key

    Your assumption that all authenticator apps work the same way is in error.

    You reference a paper 2fa code that is provided when 2fa is activated. I see no paper 2fa code provided in the web interface upon activation. I do not see any email with a paper 2fa code. This paper code is supposedly how we can deactivate 2fa if we lost our 2fa device or app. My authenticator app does not provide any "paper key" when I setup mailgun with 2fa. I use LastPass authenticator.

    My point is to indicate the instructions, and requirements for deactivating 2fa using…

    1 vote
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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Show Accepted in Analytics page

    Currently when going to Analytics you are able to see your tag with the following:
    Name, Processed, Delivered, Unique open/clicks, created last seen

    Would it be possible to add "Accepted" to this view?

    If you click on the Tag you are able to see that detail.

    The other thing that would be helpful is when comparing two or more tags in Analytics to allow the "Processed" amount to display.

    1 vote
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  19. Redirect and secure

    Please redirect http://mailgun.org to https://mailgun.org
    Also, implement missing headers on mailgun.org: Strict-Transport-Security; Content-Security-Policy; X-Frame-Options; X-XSS-Protection; X-Content-Type-Options; Referrer-Policy

    2 votes
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  20. Enable forwarding all outgoing mail to a monitoting account

    We need to monitor our employees mail activity. We have their consent and we don't mind the way they are noticed and reminded that they are being monitored (even a systematic mail reply).
    We really need a way to easily configure a route for forwarding all the outgoing mail at certain accounts. We can not achieve it with other mail tools, unfortunately.

    1 vote
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    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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