Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
144 results found
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Offer chat support again.
Chat support used to be available on the mailgun site. It was very useful and made mailgun outstanding. Please bring it back.
23 votesHello,
Chat support is now available with our new Scale plans (or higher).Best,
Josh -
ip whitelisting for smtp sending
the vast majority of our sending is sent by one IP, the ability to whitelist use of the API and SMTP sending to that IP would make sending much more secure.
Also a fail2ban style policy such that should someone get an API key or SMTP credential wrong 5 times in succession that they should not be able to try again for x minutes and then increasing.
22 votesThe IP Allowlist now covers both API and SMTP connections to Mailgun. To access this feature navigate to "IP Access Management" in the UI.
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Allow me to retry payments
Please provide users with the ability to initiate a payment manually.
20 votesIf there is an open invoice due to failed payment, a Retry payment button will display under the Status column on the Invoices page under the billing section in the Mailgun application.
To get here, you can go to Account > Billing > Invoices.
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Stop asking me for 2FA EVERY single time!
Every time I login, it requires a 2-factor auth code.
Can we set it so it doesn't ask us the code each and every time we login? I login daily and it drives me insane!
Instead, it could ask us for it once every 30 days or only when signing in on a new browser?19 votesHi all,
Thanks for the feedback here! We’ve added a “Don’t ask again on this computer” checkbox that sets a browser cookie to remember your preference. Logging in from another browser or clearing your cookies will still force 2FA validation.
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Time frame based log search
Searching the log when only time of event is known is very clumsy because the log cannot be filtered with time. Going through pages works with small amounts of log but as there is lots of log then it gets really time taking process. Even worse if you have to repeat the process later on.
Add options to filter the log by begin and end time.
19 votesHello,
This week, we released several improvements to our logs feature. You can now select a date/time range and adjust the order (ascending/descening) of the results.
More improvements are launching for this page over the next few weeks, let me know what else you think we can do on this page to make it more useful for you.
Josh
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Upon login, view domains from my default region instead of fixed US region.
I'm only using the EU region for my domains. But it always opens up the US region.
It would be great to have a setting where you can choose which region it should open by default.18 votesHowdy folks,
I’m happy to announce that we’ve released our new Control Panel, which combines EU and US assets under one unified view!
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17 votes
Hello. We have released an update that allows users to programmatically create API keys via a Keys API endpoint. Admin user is the only role to have Write capability for API key management via API. We have also made public our Credentials API and IP Whitelist API. For information on public API endpoints and access levels per role, please visit https://documentation.mailgun.com/docs/mailgun/user-manual/mg_security/#rbac-api-key-permissions-based-on-role.
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Make API keys easier to find
Can't find the API settings now!!
17 votesHi all,
We’ve added a link to API keys in the Settings drop-down, on the main dashboard page, as well as the account drop-down in the upper right hand corner. Let me know if you’d like to see further optimizations!
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Google Authentication
Allow users to login with google and diable mailgun authentication.
17 votesHowdy all,
I’m pleased to announce that we’ve released the ability for users to login to the Mailgun UI with Google Authentication!
Setup is quick and easy. Check out our help article here: https://help.mailgun.com/hc/en-us/articles/360036626153-Google-Authentication.
Please let me know if you have questions or feedback!
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DKIM signing via CNAME
I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.
For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1
The benefits of this are:
- We don't need to continually create and manage new domains in our account.
- The domains are aligned by…
16 votesWe now support a CNAME DNS service which allows for a simplified implementation of DKIM including automatic rotation of DKIM keys via automated sender security feature.
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Add subject and from to templates
Feature request: Add a subject and a from: field to the templates. That way we can change a subject line without redeploying our server-side software.
15 votesHi all,
Thank you for your patience here. We have added the ability to store From address, Subject and Reply-to headers directly to a template. This is available via our API (pass headers parameter with JSON key:value dictionary when creating or updating a template), as well as our UI. You can then send a message with just the recipient and template name.
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Allow rotation of DKIM keys
I would like the ability to rotate the DKIM key used by mailgun for my domain on a periodic basis. The only option I was given by mailgun support is to delete my domain and start over. Rotating the key is important to mitigate the effects when keys are compromised.
15 votes -
Add "limited user role" for Mailgun account
Mailgun currently has the ability to add additional admin users to an account. It would be really useful to also allow the addition of users with a more limited role, for example only being able to view the logs.
14 votesMailgun now offers role-based access control.
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Add Option to set Daily Limit on emails sent
In the past, having experienced a site being hacked and then auto-sending email, we have found our monthly limit being exhausted before having chance to firefight the situation. Ideally we'd like to set a self-imposed daily limit on what we can send so we don't find all our credit used up before we have chance to fix any problems.
14 votesWe now offer the ability to set an account wide limit that will notify you when you cross 50% and 75% of the defined threshold before imposing a limit on your account. See the custom message limit setting under Account Settings.
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Use https protocol instead http in tracking url
Now we have troubles with removing our domain from blacklist because of using non-secure protocol in tracking pixel: http:email.ourdomain.com/bla-bla-bla. Your system doesn't provide ability to use https now, but it would be very useful to provide it
12 votesHello,
Just to provide closure here - Mailgun does support secured tracking links. We offer an industry first certificate hosting on our side that does not require complex and costly CDN management. Reach out to our support team for assistance.
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Search log easily by email address
Make logs properly searchable. We used to be able to put a single email address in the logs search box, and see log entries confined to email sent to that address specifically. However, this no longer works, it looks like the search queries everything that contains the address (e.g. message body and the like)
11 votesHi all,
This bug has been fixed!
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Permissions management for API Keys
Your Sending API Keys limits to just the sending portion of the available API. Can you expand this to include the Bounce API?
We use a Wordpress newsletter plugin called Mailster and as it needs access to the Bounce API it requires the account level Private API Key which is excessive for the use case.
Could you either expand the Sending API key to include the Bounce API or more elegantly allow users to manually configure what permissions to give an API key for their specific use case.
10 votesHello,
Thank you for your previous feedback. We released Role-based Access Control for API Keys. This will allow an admin user to create API keys using pre-defined roles which manage what level of access that API key has. Roles to choose from will be Analyst (Basic), Support, Developer, and Admin. Please let us know if you have any questions. We will mark this idea thread as complete.
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Make the text log use the same color scheme as the bar graph's color scheme
In the Logs section, the bar graph shows blue for accepted and green for delivered. This color scheme is not honored in the text version of the logs, however.
In the text body of the log, "Delivered" entries should stay green, but "Accepted" entries should be blue to match the corresponding color of the bar graph. This would allow me to more easily scan the logs for the proper information.
10 votesHi all,
Very sorry, this was an inadvertent change with a recent release. This bug has been fixed.
Amazing what a missing semicolon will do, eh? ;)
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Logs improvement
The Logs interface is really clunky. The filters are not very intuitive and the search function is not very good. Also, the logs only show a few particular examples rather than a comprehensive list. There's no way to know many failures from a certain domain, for example. It doesn't display pages or anything.
9 votesHello,
We released the new Mailgun Send Logs experience. This builds on the previous release of the Metrics functionality, wrapping up our complete overhaul of the Mailgun Send Reporting experience.
What’s New?
- Logs are now tied directly to the metrics page of the reporting dashboard - this means users can now click through data in their reports to see event-level details in Logs.
- Users can now export data from Logs to save or share
- Logs are no longer tied to one domain, users can now select no domain, one domain, or multiple domains. As well as more filtering including user variables, delivery status messages, and much more.
We thank you for your previous feedback and hope these changes give you a better user experience.
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Fix quick view for templates
Log Quick View for messages using templates doesn't work. It currently shows just the template name, and doesn't render it.
9 votes
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