We really need the ability to fully whitelist at least one email address per domain too, so that it even gets delivered after a complaint. I use Mailgun on many websites to deliver contact form messages, and sometimes the contact forms are submitted by a spammer and get marked as junk (by my clients who receive these messages from their websites). Their email address is then added to the "complaints" list and they subsequently do not receive any further emails from their website, missing out on sales and enquiries.
If it is not possible to fully whitelist an email address, can we at least please get a notification so that we know when an email address has been added to the Complaints list? I can't login every day and check all domains individually just in case. This is not scaleable, at the moment I am using this solution for about 15 websites but would like to do it on about 100, but I just can't do it if we don't have this feature.
I also tried to set something up through Zapier so that I can get a notification, but it appears that I would have to do this separately for EACH domain, which is not practical.

Hello, I went to your API docs page and read about whitelists... and I have no idea how to do that kind of coding.
Where is there a simple place where we can add our own Mailgun account owner email address to a whitelist? Every day I have to keep checking my suppression lists on my 3 sites because at least once a week it keeps putting MY email in Suppress due to "malformed" something or other.
Where is the SIMPLE interface so i can use the whitelisting feature? I'm not a coder.... thank you! Strumelia - fotmd.com

Awesome!!!!!!!!!!! Soooooo much needed!!

I don't need to whitelist large numbers of emails. We desperately need to be able to prevent our OWN email or our Mailgun account email from being supressed !
This is a no brainer.
Why o why do I have to be forced to check my Mailgun suppressions list EVERY SINGLE DAY just to remove my OWN account email address from it?? My MG account email address is perfectly fine yet it winds up getting SUPPRESSED like once a week or so by MG... thus I am forced to check for this every day or else lose critical messages on my site. This is a ridiculous situation- at least allow us to be able to prevent our own one single Mailgun account email address to not get suppressed!

Partial Solution: If your email address gets bounced you can remove it from the bounced list using the Mailgun web interface. Go to Suppressions > Bounces. Search for the full email address, then select it and choose "Delete selected". This will delete your email address from the bounced list. It's not a complete whitelist solution, but it at least enables us get emails sending to our own addresses that bounced at some point.

We need this too. At least we should be able to whitelist our own domain!

+1

+1

This Whitelist feature is needed very badly!!

Quite a few threads scattered about asking for it...this thread has the most votes but there are others as well.
PLEEEEASE get this done. My main Mailgun account email address keeps getting suppressed every few days and i cannot safeguard it in a whitelist. I keep losing important notifications and messages from my sites this way- since I don't know it's been suppressed (yet again) until I go 'check' my MG suppression list ...AFTER I notice I'm no longer getting emails from my site. All those emails are then lost to me! Ugh. This is my only problem with using Mailgun.. and it's a huge hassle for me to have to keep checking my suppression lists on two domains like twice a day to see if my main MG account email address is on the suppressed list.... happens every two to four days. (!!) This has been going on for me for over two years now, and support always tells me to come here to ask for a whitelist feature. Well, here I am again.

Please please please give us a WHITELIST EMAIL feature so important (functional) email addresses of our choosing are NOT suppressed when we add them to our whitelist. If you give us this feature it will make my life so much easier. Thank you!

Me too!

YES- PLEASE! Mailgun keeps repeatedly putting my main Admin email address into suppression, and I wind up missing many important notifications and emails from my site members. There's nothing wrong with my address, I really need to have it NEVER be suppressed by my own Mailgun account. Please, this is a basic and logical need!

YES- PLEASE! Mailgun keeps repeatedly putting my main Admin email address into suppression, and I wind up missing many important notifications and emails from my site members. There's nothing wrong with my address, I really need to have it NEVER be suppressed by my own Mailgun account. Please, this is a basic and logical need!

plus 1

It would be useful to have a whitelist of domains that we want to always deliver to and which *don't* automatically go onto suppression.

At very least, it would be useful to be alerted when addresses from a whitelist hit issues.