Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
98 results found
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Default region upon login
It would be great if we could set the default region for the app. Instead I am always logged in into US and then have to switch to EU because all my sites are there.
34 votesThe team will be implementing an additional setting on the user account to define a default region. The intended experience is that upon successful login the user will be redirected to the US or EU instance based on the selection for default region.
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Prevent sub-domains from being added to a Mailgun account if the root domain is already added to an account.
Prevent sub-domains from being added to a Mailgun account if the root domain is already added to an account.
2 votes -
Customizable SPF Value for Domain Verification
Hi Mailgun team,
I'd like to request a feature that allows users to customize or override the SPF record value required for domain verification.
In our case, we're running into the 10-DNS-lookup limit imposed by SPF, and the default include:mailgun.org already consumes multiple lookups. To maintain compliance and avoid delivery issues, we want to flatten and self-host the Mailgun SPF entries (e.g., using a subdomain like spf.ourdomain.com) and reference that instead.
Currently, domain verification fails unless the exact include:mailgun.org is present, which prevents this workaround.
Please consider adding the ability to:
Customize the SPF value used for verification
Or provide…
2 votes -
Notifications for when an address is added to a domain's suppresison list.
Setup notifications for when addresses are added to a domain's suppressions list.
2 votes -
Don't generate open events for spam bot opens.
Mailjet added a feature to prevent open events if the open was done by a spam bot filter. Provide an option on a domain basis to disable open events due to spam bots.
3 votes -
Delete Tags in Bulk
Presently, via the UI, users are only able to delete tags 20 at a time. Currently, lacks the ability to delete all tags at once.
2 votes -
Add Proofpoint RBL list to blocklist monitoring
Recently proofpoint blocked mailgun IP ranges and our dedicated IPs were part of this range hence all of our clients using proofpoint were blocking emails from our dedicated IPs. This issue was identified only after our clients started complaining after 2 days when they did not receive any emails for 2 days and missed lot of important ones. This is not good since our client had to inform us about this even though their email provider blocked our IPs but there should be some way for us to identify such issue. We do have blocklist monitoring enable on our account…
2 votes -
Ability to customize the Unsubscribe Page
When we click on the unsubscribe link on the email. Mailgun takes us to a standard page with no styles or design. We need an ability to customize the templates of that page or atleast enhance that page to look a bit better.
When end clients click on our emails to unsubscribe & land on this rudimentary page, it does not look nice at all.43 votesThe best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.
As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.
Let me know what you think.
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Modify Retry Schedule
It would be nice if we could modify the current retry schedule to be lower then 8 hours.
2 votes -
Suppress entire recipient domain
Have the ability to suppress all sends to specific inbox provider/domain.
2 votes -
Context Sensitive Help
Please provide more context sensitive help, where applicable.
For example, within https://app.mailgun.com/mgo/email-health-score provide a help link to more detailed information such as: https://help.mailgun.com/hc/en-us/articles/27460832413851-Email-Health-Score1 vote -
A more in-depth permissions / roles system with the API
We need a more in-depth permissions management system with the API. Right now, only the admin role can create SMTP credentials. We are not comfortable having an admin API key floating around, that if someone malicious is putting his hand on it, he could be able to delete every existing SMTP keys / users. A permissions system instead of roles could be a great idea. If it's too complicated, you can create a new role for adding SMTP credentials only. Or maybe simply add the permission to create keys, but not delete, to the developers role.
1 vote -
Deactivating users instead of deleting them
When attempting to revoke access to past employee's account, I was expecting the ability to deactivate an account, especially since the user listing also mentions user status.
Deactivating is generally a better practice since it retains user information and history for auditing purposes. It would also allow temporary suspending access without having to recreate the user.
1 vote -
Allow free user to be added so they can upgrade the account
I created a free account, set everything up, and now I need to invite our manager to upgrade the account but there is not a way for me to add them as a user until I upgrade the account... this makes it difficult to purchase / upgrade.
1 vote -
Add a small Sender Domains Amout to Basic Plan.
Hi Mailgun, 1 Sender Domains in Basic Plan vs. 1K in bigger plans?... makes no sense. I personally for example need 5 Sender Domains and NEVER i will subscribe 50K plan by sending 500 Emails a month. So Basic Plan is no opinion... und free trail is redundant. Why there is such a big barrier in front of Basic Plan usage? With 10 Senderdomains you will get the most small sized businesses.
1 vote -
Specify what tag or tags a recipient wants to unsubscribe to when email has more than one tag.
Specify what tags a recipient wants to unsubscribe from when more than one tag is applied to an email.
2 votes -
Self Service Account Deletion
let us delete our own accounts.
1 vote -
3 votes
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Add support to automate creation of sending API Keys with Terraform
We would like to automate the creation of the API sending keys with terraform.
1 vote -
Suspend/unsuspend SMTP Creds
I would love to see the ability to suspend/unsuspend SMTP Credentials.
Occasionally customers don't pay and I'd like to suspend their creds...but my only option at the moment is to delete their creds or reset their password. Both of those options require us to spend time settings things back up in various different systems.
1 vote
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