Skip to content

Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

142 results found

  1. Ability to configure static routes for email delivery and bypass mx records

    A few customers are requesting the ability to add static routes to mail servers instead of using DNS MX Records.

    This would allow them more control and will help them avoid issues with third party mail service outages and spam detection.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Region and Domain Switchers Inconsistent Behaviour

    My sandbox region is set to the USA - but all of my domains are EU registered.

    This wouldn't normally be an issue, however, despite never interacting with the sandbox domain, my Region switcher (and in certain parts of the portal my domain switcher) insists on moving back to US (and the sandbox domain respectively).

    It sounds small, but it's quite annoying as I'm trying to navigate around.

    I can't seem to switch the region or remove my sandbox domain, but I also don't know why the portal isn't more consistent as I nav around.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. user permissions to individual domains

    Currently, there is no way to allow developers access to test data only. I don't want to give them access to production data unless I absolutely have to. It's full of sensitive data. So the only "solution" is to set up the whole Mailchimp service 2x, to have everything duplicated.

    Please come fix this. Just extend user permissions so that one can select a checkboxlist of domains they can access across the entire dashboard, api.

    Take Cloudflare as an example for inspiration.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Specific error message when creating too many routes

    Add a more specific error message when you create too many routes for your current plan (i.e. flex plan maximum is maximum of 5 routes). Otherwise, you are using trial-and-error for many hours to find the issue (because the current error message is: Couldn't create the route)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make a whole domain authorized for receiving emails send through sandbox domain

    Instead of specifying individual authorized recipients, the user can provide a domain so any email that belong to that domain should be authorized to receive emails from sandbox domains.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Sender and Recipient Address Field From Forwarded Email

    Currently, when you retrieve a stored message from a forwarded mail, both sender and recipient fields are filled with the same domain address. It would be nice, it there was an easier way to obtain both address. Right now, you would have to extract the addresses from the body_plain string.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Reporting page

    I would like the reporting page to allow any recipient domain, not just known ESPs.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. limit a user's access to domains

    We need to be able to limit users' access to domains based on their access level. Only some users are privy to all information that goes through a domain under a Mailgun account. A more comprehensive ACL system is needed to eliminate the need for multiple accounts to limit people's access to data.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Capturing new idea for customer

    I would like to Mailgun platform to support this feature

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New Idea on Behalf of Customer

    this is a description of a feature request I am posting on behalf of a customer

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Configuration options for .ics files when using a mailgun template (support for Outlook)

    Outlook cannot automatically read the default way Mailgun attaches .ics attachments to emails. (Gmail can, but sadly, outlook can't).

    We would like to (a) send an email with a mailgun template with (b) a .ics file attached that (c) gets added correctly to a recipient's calendar.

    Using the normal messages endpoint of the API with a template, we can get (a) and (b), but not (c). If we construct our own MIME message, we can get (b) and (c), but not (a).

    Technical details:
    Mailgun attaches .ics invites in the following way:

    Example from mailgun (using a template):
    --1635db27c5b9dd89a16962b725b259cd7c88d10b65664ba25a3bda4e481a
    Content-Type:
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. mailing list by domain

    Mailing Lists displayed by domain

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Some feedback after almost a year of use

    • Changing the date in the analytics view doesn't update the metric numbers in the tag breakdown.

    • In the analytics view, three metrics are highlighted at the top: delivered, open, clicks. These should be unique opens and unique clicks. The total number of opens is essentially always irrelevant.

    • In the engagement view for a specific tag, you can't see the number of delivered emails. The absence of this metric makes the tool difficult to use.
      In the reporting section, the line chart displays the open rate but not the unique open rate. This is ineffective because some people open the same…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add support for UTF-8 characters in domain names

    Allow domains with non-ASCII characters, as many mailbox providers are nowadays supporting them. Alternatively, add full support for IDNs, which is currently partially functional (for example, domain validation works, SMTP credentials creation doesn't work).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. api for IP stats

    Here Using Domain API, I can track the volume which sent out in last 24 hrs so this helps me to track the sent volume of a particular domain and maintain a separate data related to the domains volume using this API

    def getstats():
    return requests.get(
    "https://api.mailgun.net/v3/YOUR
    DOMAINNAME/stats/total",
    auth=("api", "YOUR
    API_KEY"),
    params={"event": ["accepted", "delivered", "failed"],
    "duration": "1m"})

    Likewise I would like to track the volume of individual IP of last 24hrs for my tracking purpose but unfortunately their is no IP available for this so that is why requesting here to provide an IP related to track…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base