Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Mailgun Email Unsubscribe

    I suggest Mailgun to change the system mechanism so users can only unsubscribe non security related emails.

    2 votes

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  2. Delivery Queue and Average Delivery Time Analytics

    Please create a Ops dashboard where i can see
    What is the current length of the delivery queue (how many messages has been accepted but is still waiting for delivery)

    and a graph of the delivery time -> the average time a message is taking moving from accepted to delivered

    1 vote

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  3. MAKE A MOBILE-FRIENDLY WEBSITE

    For crying out loud, MAKE A MOBILE-FRIENDLY WEBSITE.

    2 votes

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  4. PTR record Setup

    It would be nice if the DIP process would be more streamlined and the setup of the PTR record be initiated upon assignment to avoid any mailing complications with ESPs like Microsoft.

    1 vote

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  5. UX Improvements Needed!!

    Simple tasks like trying to request support really is not user friendly!! Some thought about improving your UX is really needed.

    1 vote

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  6. Support for RFC5987 filenames

    When routing inbound mail with attachements through Docuware, the RFC 5987 standard is being used which is causing attachments to be lost.

    1 vote

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  7. Sign api key

    When rotating API keys, always use the key the client used to authenticate to Mailgun in signing webhooks. The issue is that when a new key gets generated usually we cannot update it everywhere immediately so we use the old key for a period of time, but Mailgun starts signing webhook calls immediately with the new API key resulting in invalid signatures and loss of data on our side.

    1 vote

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  8. Unclear & DANGEROUS configuration instructions

    😡 "Thanks" for the unclear message about MX configuration! It messed up my email setup so I've lost 2 days of emails!!!

    OK, it says "if you've MX records for @example.com"… but I don't have that kind of records because it's on a managed server that probably do that in the background.

    From a UX point of view, don't put first in bold "recommended for all domains, even if you are only sending messages" then discretely after "don't do it if it can mess up your emails"… that should be displayed in BOLD RED!!! Attract the attention of the user…

    1 vote

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  9. Bad support

    Please provide phone number to contact
    you are not responding to our email

    1 vote

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  10. Add unique opens and unique clicks in stats api

    Hi there, working with the stats api at the moment and realized that for "opened" and "clicked" event types only totals are provided (https://documentation.mailgun.com/en/latest/api-stats.html#event-types)

    It would be great if you could add unique opens and unique clicks as well to that api.

    Thanks in advance.
    Daniel

    2 votes

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  11. Errors

    Why is your IP address bouncing my emails? I have a qualified clean list?
    Thanks

    1 vote

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  12. Helpl

    need help but impossible to find

    1 vote

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  13. 407395

    Hello,
    Can you please check why system can’t automatically send emails ?
    Our login is : office@itsales.lv
    Support PIN : 407395

    1 vote

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  14. problems

    hi, we have experienced problems with delivering our emails to the customers, status delivered appears after 40 min after status aaccepted. And that results in many complaints from our customers. Can you pls fix it?

    1 vote

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  15. Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    Simulate bounces, delivery failures, and other scenarios on a sandbox domain.

    1 vote

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  16. Feedback - Good news!

    Thank you for bringing back receiving. Im a home user, but often use Mailgun at work. Its made me real ****** it came from free - to $45USD. I was planning on moving away because of this.... and now, my 200 emails a month from my kids school etc get stay with you. This is the mailgun i thought you where - you will get my business accounts and make the money. Be like Cloudfare guys!
    k@mail.org.nz

    1 vote

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  17. Mailbox

    Do you have mail boxes like Titan mail?

    1 vote

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  18. Account activation

    Hi there, I would like to report an issue that I could not activate my account. The activation email has been sent to me, but after clicking in the link and typing my phone number to send a verification code to my mobile phone, the code has never been to my phone.

    3 votes

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  19. unlovk domain

    plss unlock domain pullman.wit.la

    1 vote

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  20. interested in receive-only functionality info/docs/demo

    I am only interested in your receiving service and have no interested or concern with sending. is there any way I can demo or learn more about that functionality?

    1 vote

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