Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. URGENT: Requirements || Mailgun Logs Section - Tags Based Filters

    Under Reporting Section, we have filters based upon domain and Tagging . Please provide the same filters options on Logs Section to provide better filtered out results.

    Currently we have to type manually in Search bar of Logs section.

    2 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Offer servers/IPs in locations other than the U.S.

    For various privacy/legal reasons it would be good to have servers in non U.S. regions/zones. (Kind of like what AWS does.)

    3 votes

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  3. Searching of logs in the dashboard should support gmail style searching e.g. to:name@domain.com

    It would be useful to search for terms in specific field explicitly. At the moment searching for an email address will match on From as well as To fields.
    Gmail supports search terms of the form "to:name@domain.com" or "from:name@domain.com"

    2 votes

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  4. log config changes

    You should log config changes. This will allow problems to be tracked back to the source quicker and aid in fault diagnosis. E.g. we had a problem on 12/01/2017 what config changes did we make? Log what changed from what, to what, log who changed it and when.

    2 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Forward feedback loop emails

    Please add the possibility to forward feedback loop emails so that we can use other tools to analyse them in more detail then Mailgun provides...

    2 votes

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    0 comments  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Inbound sending mail server IP address attribute

    As part of the inbound mail parse output to have a field that includes the IP address of the sending email server - what is used as part of the TCP handshake. I realize that mailgun may add this as a header in the mime parse, but would be great to have this already extracted as part of the output. This could be used for additional security and spam checks by the developer. Thank you.

    1 vote

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  7. Check email status in one API call

    Many times I need to check the "status" of a user (email address). Status means I need to check if it appears in any of the suppression lists (bounces, unsubscribes, complaints).

    Example use-cases:
    1) Before send email to that user, I want to make sure you will handle the email;
    2) While presenting "user account" window, I want to tell the user his subscription status.

    However, to achieve this I need to perform 3 different API calls, one for each suppression type.

    Is it possible to add API call that will return for a given address whether it appears in…

    2 votes

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve the search capability of our mailing lists

    Currently searches require an exact match. Partial match would be helpful.

    1 vote

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  9. Envelope recipient support not determined by TO: header fields in API (SMTP Parity)

    In SMTP you can set envelope recipients that are not listed in the To: header fields (think BCCs here).

    We have a need for this to send unique emails to individuals, while having the To: header in their email client appear as if it was to a group that this user is a part of.

    Currently, this is not possible via the Mailgun API, but only via SMTP. Since Mailgun recommends using the API, I would love to see this feature included so we can make the leap over to the API instead of using SMTP for these particular emails.

    3 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support iOS 9 universal links

    Universal links in iOS 9 make it possible for our links to open directly in our app. Unfortunately redirects break this behavior, so Mailgun's click tracking breaks our universal links.

    A simple workaround would be to allow us to set an arbitrary CNAME. I could then point that CNAME at a CloudFront distribution. That way we could serve an apple-app-site-association file and redirect all other requests to mailgun.

    We could then intercept the click tracking links in the app, and fetch the click tracking link to record the click and get the redirect target.

    7 votes

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    1 comment  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  11. Individually identify the hyperlinks in an email design to track which are being used

    The click tracking data currently provided provided appears to roll up click activity in an email to the URL level. For example, if an email contains a text link in body copy and a button image...and both are hyperlinked to the same target URL you cannot distinguish which one of the two links a user used when a click is recorded.

    Being able to do this would provide insight to designers, helping them compare layouts for optimized response performance.

    2 votes

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  12. Expose Sending IP Address(es) assigned to domain in API (and website interface)

    Currently there is no convenient way to get a list for each of your domains what sending IP address(es) are assigned to them, the only way is using the website drill down into each individual domain's details.

    Exposing the IP Address(es) of each domain in the /domains API endpoint seems like a good solution.

    Additionally being able in the website to enter a sending IP address on the domains listing page and it would show all the domains with that sending IP address assigned.

    5 votes

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  13. Ability to specify alternative tracking domain.

    If I have verified

    domain.com
    domain.co.uk
    domain.net

    I would like to be able to use domain.net as the tracking domain for messages sent via domain.com and domain.co.uk

    This helps resolve issues with SSL and also more domain control.

    2 votes

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  14. Option to delete support tickets

    It's so annoying to see solved tickets there since I always try to keep the layout as much clean as I can. Unecessary information showing.

    2 votes

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  15. Also catched delayed bounces when MX records are not set to mailgun

    Currently delayed bounces are not captured by mailgun when the MX records of your domain are not configured to mailgun (see warning at https://documentation.mailgun.com/user_manual.html#tracking-bounces ).

    This will result in incomplete bounce tracking and possible loss of important information

    A typical example would be a company who maintains its own domain but who wants tracking for some specific accounting mails which needs to be send from a specific email address within their own domain , i.e. transactional emails only.

    This can be solved by sending out the emails using an envelope sender within the mailgun domain while still using the custom…

    3 votes

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    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  16. easily fix incoming mail goes to spam issue (outgoing works fine)

    Incoming mail(verified by support) has a bug that when email is sent from an entity like mike@att.com and is signed by att.com, and we receive it at dean@mydomain.com, when the route gets applied, it also incorrectly swaps out the att.com with mydomain.com security key invalidating the email security. Gmail then throws this email in the spam folder.

    outbound email works fine since it comes with a FROM address of mydomain.com and so when mailgun swaps in a signedby, it is 100% correct since it is the MX record for mydomain.com and the security is all setup.

    2 votes

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    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tag stored / existing messages

    Today is only possible to tag messages in the moment you send them, not being possible to tag existing messages and stored (inbound) messages.

    2 votes

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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  18. Usaing utf8mb4 for sending emoji in subject

    Hello,
    We are trying to send emoji characters such as

    3 votes

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  19. Group similar URLs/links in Campaign reports

    Looking at campaign reports for link performance there are URLs that appear as unique when it would be more helpful if they were grouped as a single URL for reporting purposes.

    It would be nice to have some sort of grouping, filtering, searching or pattern matching system so that the following URLs would be counted as the same:

    https://www.example.com/coolstuff?recipient_id=123
    https://www.example.com/coolstuff?recipient_id=abc

    ...and these too:

    https://www.example.com/unsubscribe/123
    https://www.example.com/unsubscribe/abc

    2 votes

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    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want to see the contents of mail log

    I want to see the contents of the email log, I find it convenient if viewing the contents of the email was sent
    Thanks you

    4 votes

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