Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Provide option to disable logging of attachments

    Some customers are OK emailing sensitive data in email attachments provided there are guarantees that the attachments are not logged or persisted. Currently, email attachments are available in the support logs for 3 days. A good option for a domain would be to disable logging of attachments.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Reply-To header in the event meta-data

    Hello,

    I would like you to add the reply to header in the event meta data for tracking and reporting.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Support wildcard suppression of email addresses

    Hello,

    I need to suppress emails that are sent to my automation users.

    qa_automation+df1qb6fn293okcevaucv@zzz.com

    Basically, anything that is sent to qa_automation+xxxxx@zzz.com, I would like to suppress. Please consider this as an enhancement.

    Thanks

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have the ability to add an e-mail address to a permanent white list (to avoid Suppresion)

    Our e-mail addresses for Web site forms from time to time automatically get added to the Suppression list without knowledge, so therefore we stop receiving Web site form e-mails due to this. It would be good to have a way in the control panel to set our e-mail addresses to never be added on the blacklist for Suppression to fix this issue.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve the search capability of our mailing lists

    Currently searches require an exact match. Partial match would be helpful.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Envelope recipient support not determined by TO: header fields in API (SMTP Parity)

    In SMTP you can set envelope recipients that are not listed in the To: header fields (think BCCs here).

    We have a need for this to send unique emails to individuals, while having the To: header in their email client appear as if it was to a group that this user is a part of.

    Currently, this is not possible via the Mailgun API, but only via SMTP. Since Mailgun recommends using the API, I would love to see this feature included so we can make the leap over to the API instead of using SMTP for these particular emails.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support iOS 9 universal links

    Universal links in iOS 9 make it possible for our links to open directly in our app. Unfortunately redirects break this behavior, so Mailgun's click tracking breaks our universal links.

    A simple workaround would be to allow us to set an arbitrary CNAME. I could then point that CNAME at a CloudFront distribution. That way we could serve an apple-app-site-association file and redirect all other requests to mailgun.

    We could then intercept the click tracking links in the app, and fetch the click tracking link to record the click and get the redirect target.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  8. Individually identify the hyperlinks in an email design to track which are being used

    The click tracking data currently provided provided appears to roll up click activity in an email to the URL level. For example, if an email contains a text link in body copy and a button image...and both are hyperlinked to the same target URL you cannot distinguish which one of the two links a user used when a click is recorded.

    Being able to do this would provide insight to designers, helping them compare layouts for optimized response performance.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  9. User variables fallback / default values

    When using user variables, e.g. %recipient.name%, it would be useful to implement a fallback value for when that variable is not present. For example:

    Hello %recipient.name|Customer%

    So, for the above the output would be either:

    Hello Jane

    or, where the name is not set for the user

    Hello Customer

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  10. Expose Sending IP Address(es) assigned to domain in API (and website interface)

    Currently there is no convenient way to get a list for each of your domains what sending IP address(es) are assigned to them, the only way is using the website drill down into each individual domain's details.

    Exposing the IP Address(es) of each domain in the /domains API endpoint seems like a good solution.

    Additionally being able in the website to enter a sending IP address on the domains listing page and it would show all the domains with that sending IP address assigned.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Disable Tracking for Route-forwarded messages (override Domain default)

    Handling inbound emails via Routes on Mailgun and forwarding them to another mailbox has the undesired effect of modifying third-party messages.

    This has serious consequences:
    * It breaks DKIM signature from third-party
    * It tracks messages that are Inbound and tracking is in general undesired

    Please at least make it configurable to disable Tracking on per-Route basis when it's enabled on the Domain.

    Current workaround:
    Disable Tracking for domain and enable it explicitly per-message via API/SMTP header.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to specify alternative tracking domain.

    If I have verified

    domain.com
    domain.co.uk
    domain.net

    I would like to be able to use domain.net as the tracking domain for messages sent via domain.com and domain.co.uk

    This helps resolve issues with SSL and also more domain control.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  13. Option to delete support tickets

    It's so annoying to see solved tickets there since I always try to keep the layout as much clean as I can. Unecessary information showing.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  14. Also catched delayed bounces when MX records are not set to mailgun

    Currently delayed bounces are not captured by mailgun when the MX records of your domain are not configured to mailgun (see warning at https://documentation.mailgun.com/user_manual.html#tracking-bounces ).

    This will result in incomplete bounce tracking and possible loss of important information

    A typical example would be a company who maintains its own domain but who wants tracking for some specific accounting mails which needs to be send from a specific email address within their own domain , i.e. transactional emails only.

    This can be solved by sending out the emails using an envelope sender within the mailgun domain while still using the custom…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  15. easily fix incoming mail goes to spam issue (outgoing works fine)

    Incoming mail(verified by support) has a bug that when email is sent from an entity like mike@att.com and is signed by att.com, and we receive it at dean@mydomain.com, when the route gets applied, it also incorrectly swaps out the att.com with mydomain.com security key invalidating the email security. Gmail then throws this email in the spam folder.

    outbound email works fine since it comes with a FROM address of mydomain.com and so when mailgun swaps in a signedby, it is 100% correct since it is the MX record for mydomain.com and the security is all setup.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tag stored / existing messages

    Today is only possible to tag messages in the moment you send them, not being possible to tag existing messages and stored (inbound) messages.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add an API for validating email addressess

    Add an API call for validating email addresses (i.e. checking whether the domain is valid, the username exists, the mailbox is not full, etc..) similar to kickbox.io and make it affordable/free to use :)

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Usaing utf8mb4 for sending emoji in subject

    Hello,
    We are trying to send emoji characters such as

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  19. Group similar URLs/links in Campaign reports

    Looking at campaign reports for link performance there are URLs that appear as unique when it would be more helpful if they were grouped as a single URL for reporting purposes.

    It would be nice to have some sort of grouping, filtering, searching or pattern matching system so that the following URLs would be counted as the same:

    https://www.example.com/coolstuff?recipient_id=123
    https://www.example.com/coolstuff?recipient_id=abc

    ...and these too:

    https://www.example.com/unsubscribe/123
    https://www.example.com/unsubscribe/abc

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want to see the contents of mail log

    I want to see the contents of the email log, I find it convenient if viewing the contents of the email was sent
    Thanks you

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base