Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

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  1. Monitor delivery rates by recipient domain (ESP)

    While some of the existing charts/reports on the dashboard are useful, I would really like to know about delivery rates / failures by the domain we are sending to (or ideally ESP... i.e. hotmail/msn centurytel/centurylink/embarmail).

    I usually end up hearing about a block or other delivery issue from our users. Short of pulling data over the API and parsing it myself I know of no way to accomplish monitoring this currently.

    6 votes

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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Please support DMARC on Mailgun and make it easy to deploy

    -Please support DMARC on mailgun, and make it easy to deploy.
    - Generate useful TXT entries (just like you already do for SPF and DKIM)
    - Handle the DMARC reports
    - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
    - Convert DMARC failures (and successes?) into web hooks, events and log entries.

    120 votes

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    under review  ·  12 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Increase the max retry time (of soft bounces at least)

    In case of soft bounce it can be expected that email should go through. The current maximum retry time of 8 hours is too short if there is lots of email sent. Retry time doesn't scale well in case if most email sending is done during the office hours. Morning emails might be dropped before the less trafic nightly hours. Below is an ESP throttling response from Hotmail

    ESP throttling: X → Y 'Z' Server response: 421 421 RP-001 (BAY004-MC2F19) Unfortunately, some messages from IP weren't sent. Please try again. We have limits for how many messages can be sent…

    15 votes

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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  4. If an unauthorized sender sends to a mailing list, send that person a bounce email, rather than silently discarding it

    You do this when the access level for a mailing list is set to "read-only" but you do not do this if it is set to "members". You should always send the bounce / non-delivery notification if the sender was not allowed to send to the list.

    7 votes

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  5. Ability to "Replay" a POST for a received message through the Route system

    From the Logs, be able to have MailGun reprocess an existing message through a configured route. This would help debug messages that are posted to routes on incoming mail.

    3 votes

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  6. Accept event webhook

    Add webhook support for "Accepted" events so that we can track queue times before delivery.

    4 votes

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  7. View in browser like mailchimp

    There should be a feature emails to contain the "view in browser" feature.

    33 votes

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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Forwarding of auto-responses sent to the return-path

    Delayed bounce messages sent to the return path are correctly processed by Mailgun (if the MX records are set).

    But other kind of messages sent the return path address, like vacation or out of office auto-responses are simply ignored and dropped.

    It would be great to be notified when an auto-response is sent to the return path address, by forwarding and/or using a webhook.

    46 votes

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    4 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Provide option to send Non-Delivery Reports to the original Sender

    Mailgun bounce processing works great when a single sender is sending email to a broad audience. It does not work well when there are many original senders each with their own list of contacts.

    Scenario:
    - Company with 10 to 1000 employees.
    - Company switches from a traditional in-house mail solution to Mailgun for all outgoing email.
    - John, a typical employee in the organization, sends email to a customer, but spells the address wrong.

    Traditional in-house system behaviour:
    - John would get a Non-Delivery Report letting him know of his mistake. John would fix his mistake, and re-send the…

    62 votes

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    under review  ·  13 comments  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Allow sending text/calendar as a multipart/alternative format so Outlook can accept my invites

    We've been sending ics files as attachments, but the only way that Outlook will recognize them as calendar events is if you send it as a multipart/alternative. The Mailgun API only supports text or html, which means I have to build a MIME email to send it.

    9 votes

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    0 comments  ·  Internal Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Implement email notifications about selected issues

    There are some delivery issues which usually warrant manual inspection and care by the administrative users. I feel that continuing to send emails to addresses that have ended up in the Bounces list would at least be one of them.

    It would be convenient if the user could select certain common delivery issues like this and get a notification about them emailed to a specified email address. This email address could then be a mailing list for administrative personel who could look in to the error and see it they should act upon it.

    It is possible to implement this…

    18 votes

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    7 comments  ·  Dev Suggestion  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allow system-enforced BCC by domain

    Provide a mechanism to BCC or forward a copy of every message to a mail archival service (smtp address). This might be applied as a ROUTE rule or a separate facility.

    13 votes

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    1 comment  ·  Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Set up a way to archive outgoing emails.

    We send a lot of emails that are custom to the individual and would like a simple way to save them. Our email generators are on 20 or so amazon instances and we spin up and shut them down as needed. So we have 3 options: save the file and hope to dl before the box dies, send bcc to a stable box, or post to a webhook on a stable box.

    9 votes

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  14. Shorten Tracking URLs

    The current URLs used for tracking link clicks are quite long. Offering a way to shorten them via Bit.ly or perhaps an custom shortened URL would be helpful.

    11 votes

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    2 comments  ·  External Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Final recipient missing when forwarding inside Routes system

    Hello,

    We would like to have the information regarding the final recipient of a email. This is the support ticket in which we discussed the issue: https://app.mailgun.com/app/support/view/2105078

    Thank you,
    Stefan

    1 vote

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  16. mail not delivered

    why the system not delivered mail immediately?

    1 vote

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  17. Payment Card

    Why can't I update my CC we cancelled the old one!!!!

    1 vote

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    0 comments  ·  Billing  ·  Flag idea as inappropriate…  ·  Admin →

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