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Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

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242 results found

  1. Editable test_data on email templates

    Hey, it'd be great if I could change the test data so that I can better preview my email templates. E.g., I'm linking to images. Since I can't change the test data, I have to trigger the emails every time I want to check my css on images...

    8 votes

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  2. Search by email in mailing list (and remove)

    We have thousands of emails in mailing lists.

    Could you please add the ability to search by an email in an individual mailing list and have the ability to remove them?

    PLEASE!

    3 votes

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  3. Delete or update specific single queued message

    Good day

    I`ve played with your service about 2 days and i love and want it :)

    my goal is to build a service with which my customers can send emails at a certain time. Your feature to scheduling emails is a very useful tool. cause i can schedule the emails with one simple cron for the next hour and dont have to worry about a overhead or something.

    But Now, there is no way to update or delete a single queued message if my customer do a change. For my case, a drop of the whole queue or the…

    3 votes

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    0 comments  ·  New Idea  ·  Admin →
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  4. Restrict log access to protect customers' info

    We would like more control over which users can read the sending logs, since those can potentially contain our customers' business-sensitive information. E.g. we want to allow our designers access to edit templates, but no access to the sending logs.

    2 votes

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  5. API endpoint to see remaining email validation credits

    Would love to be able to call an api endpoint to see how many validations I have left to run.

    4 votes

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  6. Configuration to Send or Restrict emails from specific SMTP User

    The requirement to send emails to only specific domains under the particular SMTP user.

    For example, an application using Mailgun configuration will trigger emails to @gmail.com, @yahoo.com, @hotmail.com, etc., domains.
    But Mailgun needs to allow send emails only to @gmail.com and restrict sending emails to other domains.

    Mailgun should have a feature to configure domains for both restricting and allowing for sending emails under a particular SMTP User.

    4 votes

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  7. DKIM signing via CNAME

    I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.

    For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1

    The benefits of this are:

    1. We don't need to continually create and manage new domains in our account.
    2. The domains are aligned by…
    16 votes

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  8. Make Suppressions export reports sortable by Date, or output in usable format

    The Bounced report has date output like this "Mon, 11 Jan 2021 22:41:05 UTC
    ". The dates are not in order, and it is not easy to get programs like Excel to recognize this text as a sortable date.

    Either output the dates in a format that is easy to work with in Excel (even if that means adding a separate date column without the time to the report), or sort the report by date/time. Yes, I could write a program to parse the date, but that seems like too much work to make your customers suffer through as compared…

    6 votes

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  9. Grant SAML SSO Availability to All Plans

    SAML SSO Support should be available as an offering independent of plan level. By locking it behind the minimum plan requirement of Scale or higher, customers are forced to pay extra fees for features they may not require simply just to access the one they need (SAML SSO).

    While it is understandable that such integration is not trivial for everyone, locking it behind higher tier plans that most people do not need effectively paywalls it unnecessarily. Most SaaS platforms offer this feature for free regardless of the plan or charge a reasonably nominal fee to tack it onto the account…

    3 votes

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  10. Allow exporting logs

    how do i get a detailed spread sheet of my logs i can download
    for example today I have 1949,852 and 206 permanent errors
    how do i get those email addresses and the reasons
    the export supressions for the day only gives me 21 records
    i am not unwilling to upgrade but i don't want a dedicated IP THANK YOU

    226 votes

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    65 comments  ·  New Idea  ·  Admin →
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  11. Provide meaningful delivery status description rather than "Too old"

    Provide meaningful delivery status description rather than "Too old"

    I'm monitoring webhooks for "permanent" failures and forwarding the "delivery-status" message/description (why are those not unified into a single field??) to my end users. Instead of merely reporting "Too old", please insert the error message from the previous "temporary" failure, so that it becomes clear what the real issue is.

    26 votes

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  12. Increase maximum Authorized Recipients for Sandbox Domains

    Increase the max number of authorized recipients allowed to 10 or 20 when using a sandbox domain.

    We have a large team (~20 devs) that uses the sandbox domains for testing, and it's difficult to have to swap out users every time. Sometimes they all need the ability to test in parallel. Increasing the max number of authorized recipients to 20 would alleviate our issues.

    12 votes

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  13. Add ability to disable List-Unsubscribe header

    Provide a way to disable List-Unsubscribe headers for transaction emails. Currently Mailgun adds the List-Unsubscribe header for all emails, including transactional emails like password reset notifications and order confirmation emails. This header is intended for mailing lists, not transactional email. Additionally--we want to handle subscription and unsubscribes in our application not in mailgun.
    We discovered this header was recently added when troubleshooting a support request from a user who was not receiving password reset notifications and found he had unsubscribed using a link provided by this recently added header. He did not remember clicking unsubscribe and did not intend to…

    12 votes

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  14. Share templates between domains

    I would like to ask, whether it is possible (or at least you plan it in the future) to share mailgun templates between domains?
    We would love to have 2 separate domains for production and testing purposes, but share templates, se we do not have to duplicate them and keep different ids depending on environment from which we are sending.

    49 votes

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  15. Search in Templates Listing

    There should be at least search for templates.

    15 votes

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  16. Search suppressions list by email domain

    PLEASE allow us to search the suppressions list by email domain, not just specific email. Our use of the product means that we often have multiple users from a single domain that we send email to. If something goes wrong with their email server, and they end up suppressed, removing them is a real pain. The customer has to provide us with every possible email that was suppressed, and we have to search them all one by one. I REALLY wish I could just search by domain instead.

    16 votes

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    4 comments  ·  New Idea  ·  Admin →
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  17. Add support for macros in DNS SPF records

    Currently, DNS SPF records using macros will not be automatically approved by mailgun. Some mail services (like valimail.com) use macros to avoid the SPF character limit.

    Example:
    v=spf1 include:mydomain.com.nspf.vali.email include:%{i}.ip.%{h}.ehlo.%{d}.spf.vali.email ~all

    6 votes

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  18. Per-link analytics for click tracking

    Being able to track opens and clicks and consume that data via the Analytics dashboard is awesome. However, most emails that we send out contain multiple links - e.g. for account activation, homepage, featured blog post, social links, etc.

    I would like to be able to have analytics on a per-link basis. Mailchimp allows this, see https://i.imgur.com/2iIocrv.png.

    57 votes

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  19. Default View for Logs

    On the Sending > Logs page, the default fields are consistently reset regardless of what changes you make. My team does not need to see the defaults, and must change these settings every time they load a new page. Please make an option for those choices to be sticky, or to allow users to set default values for their shown fields on the Logs page

    11 votes

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  20. Manage multiple accounts with the same email

    There is a way to create multiple logins for the same Mailgun account but we can't reuse an existing account. The error message is:

    Error: Unable to invite user. User already exists

    We need a way to manage multiple accounts under the same email, not having this is a total nightmare :\ We have this in Stripe, Twilio, SendGrid, Mailchimp, etc ...

    There is no way I will ask my clients to forward me the "passcode" everytime I need to login on my client's account.

    111 votes

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    Hey y’all,

    I hear you on the frustrations here. Unfortunately just about everything account related is tied back to user who created the account and their email address, which is currently a unique mapping across Mailgun, so it’ll take a bit of work to allow this functionality.

    Until we’re able get this implemented, the workaround I use is plus addressing. For example, cfarmer+account1@mailgun.com and cfarmer+account2@mailgun.com allows me to essentially create multiple accounts using the same email (activation and notification emails will be delivered to cfarmer@mailgun.com). The majority of the major Mailbox Providers (Gmail and MSFT included) support this.

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