Feature Requests
If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.
This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!
46 results found
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Log search improvments
Previous search filter UI/UX on logs was better than actual implementation. Please open a panel with all filters in one page not have to click many times to apply an event filter.
6 votesWe have released the new Logs experience (Now part of Reporting in the UI). This should enhance the overall experience when working with Logs.
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Set Default Domain For Logs In UI.
Customer would like to set a default domain for their logs.
2 votesThe new Logs experience now found under Reporting has been de-scoped from sending domain. You can still use filters to focus on a specific sending domain if needed.
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Bring back event search
The sending log is no longer working well, as it did before. I cannot filter the log by event type, to quickly see which have permanently failed, for example. Please fix this back to the original feature.
7 votesWe have released the updated Logs experience now found under Reporting. This should help improve overall usability.
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Refresh button on log searching
When searching the Logs, it would be nice if there were a refresh button, so I don't have to continually refresh the entire page to get newer results.
2 votesWe recently released updated Logs experience now found under Reporting in the UI. With return of the refresh button!
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Subaccount - Default IP-Pool
On the subaccount page, when you edit a subaccount, I should be able to choose which Static IP/IP-pool to be default for that subaccount if IP is set to "Shared IP" in the subaccounts settings.
3 votes -
Specific error message when creating too many routes
Add a more specific error message when you create too many routes for your current plan (i.e. flex plan maximum is maximum of 5 routes). Otherwise, you are using trial-and-error for many hours to find the issue (because the current error message is: Couldn't create the route)
1 vote -
reporting dashboard - filter by IP Pool
In the reporting dashboard would like the ability to filter by IP Pool.
We have completed the project of moving over hundreds of domains using our shared IP option into 2 IP pools (CUSTOM DOMAIN SHARED POOL A and CUSTOM DOMAIN SHARED POOL B) we are really keen to monitor these pools and their health.
Is there any way to see the metrics (delivered, opens, etc) for an IP pool? We want to monitor the health of these pools and see if there's improvement since we've moved everyone in there over time.
1 vote -
Status page webhook
Setup a webhook for changes made to the status.mailgun.com page.
1 voteHello,
You can subscribe to status page alerts here including via webhook:
https://mailgun.statuspage.io/
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Logs improvement
The Logs interface is really clunky. The filters are not very intuitive and the search function is not very good. Also, the logs only show a few particular examples rather than a comprehensive list. There's no way to know many failures from a certain domain, for example. It doesn't display pages or anything.
9 votesHello,
We released the new Mailgun Send Logs experience. This builds on the previous release of the Metrics functionality, wrapping up our complete overhaul of the Mailgun Send Reporting experience.
What’s New?
- Logs are now tied directly to the metrics page of the reporting dashboard - this means users can now click through data in their reports to see event-level details in Logs.
- Users can now export data from Logs to save or share
- Logs are no longer tied to one domain, users can now select no domain, one domain, or multiple domains. As well as more filtering including user variables, delivery status messages, and much more.
We thank you for your previous feedback and hope these changes give you a better user experience.
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Routes Search
The filter for searching routes dynamically updates with EVERY KEYPRESS. Instead of updating the list of routes it's also updating the filter itself so you after every key you lose focus on the text input and have to reclick then retype one character
2 votes -
Add Current DNS Records back to Mailgun Control Panel
At one time a domain's current DNS records were visible in our control panel, however this no longer is displayed. Customers may still want to view these records in the Mailgun control panel, and not need to resort to get these values via API or DNS lookup.
1 vote -
Add New Domain button not displayed
I found a problem adding a new domain.
There is no "Add New Domain" button on the screen as attached capturedDo I need to configure something to add a new domain ?
Thank you,
Flo6 votesHello,
Our new free plan allows for addition of custom sending domains so an 'add domain' button is now presented in the UI.
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See domains within IP Pools
Within UI, when viewing IP Pools, there should be an option to view which domains are under each IP Pool
1 vote -
Easier way to remove unsubscribe suppressions
Please remove the "ten at a time" limit on viewing Unsubscribes, or add a "Remove All" button like the Bounces page has. It takes three clicks, on widely separate areas of the page, too remove a page of Unsubscribes, and now that the limit is ten it takes a long, long time if I let them add up.
I handle unsubscriptions in my application, so I need to clear up the list periodically in MailGun so if they re-subscribe through my application they can immediately begin receiving mail again.
Thank you!
2 votesThanks again for the feedback here. we've added a "Remove all" option for both Unsubscribe and Complaints.
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RESTORE the old Resend functionality of auto-populating the address
When I click the cog to RESEND a bounced email, it USED TO fill in the bounced email address so that I could just click OK or make a quick edit to it, but now it comes up EMPTY so I have to retype the address from scratch. Can you please restore the previous functionality?
3 votesThank you for your patience on this. We have reverted to the expected behavior for the resend function. The original recipient address will now pre-populate in the field.
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Permissions management for API Keys
Your Sending API Keys limits to just the sending portion of the available API. Can you expand this to include the Bounce API?
We use a Wordpress newsletter plugin called Mailster and as it needs access to the Bounce API it requires the account level Private API Key which is excessive for the use case.
Could you either expand the Sending API key to include the Bounce API or more elegantly allow users to manually configure what permissions to give an API key for their specific use case.
10 votesHello,
Thank you for your previous feedback. We released Role-based Access Control for API Keys. This will allow an admin user to create API keys using pre-defined roles which manage what level of access that API key has. Roles to choose from will be Analyst (Basic), Support, Developer, and Admin. Please let us know if you have any questions. We will mark this idea thread as complete.
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Add subject and from to templates
Feature request: Add a subject and a from: field to the templates. That way we can change a subject line without redeploying our server-side software.
15 votesHi all,
Thank you for your patience here. We have added the ability to store From address, Subject and Reply-to headers directly to a template. This is available via our API (pass headers parameter with JSON key:value dictionary when creating or updating a template), as well as our UI. You can then send a message with just the recipient and template name.
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DKIM signing via CNAME
I would like to be able to do is simply to let our clients add a CNAME record to the [domain] DKIM record (mx._domainkey.[domain], and then, when sending we could specify the signing domain for the DKIM signature.
For example: to align the domains in the example above, I would just create a CNAME record at mx.domainkey.domain2.tld which point to mx.domainkey.domain1. Then, the DKIM signature would declare the signing domain as d=domain2 instead of d=domain1
The benefits of this are:
- We don't need to continually create and manage new domains in our account.
- The domains are aligned by…
16 votesWe now support a CNAME DNS service which allows for a simplified implementation of DKIM including automatic rotation of DKIM keys via automated sender security feature.
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Providing date filter for all domain statistics
the table of domains with the statistics should also have a time filter, at least month filter. It shows by default current month only.
As there is no other way to get all domain statistics (domain with highest sending rate) then this feature would be really helpful.2 votes -
Add ability to describe IP Whiltelist entry
Currently, when you add an IP to the IP Whitelist, there isn't a way to add a description. The result is just a list of IPs. It would be great to add a description to an IP (for example: "Azure functions") so that we know what IPs are there and why.
7 votes
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