Feature Requests

If you’ve got a feature request, you’ve come to the right place! Please relay your request request here, along with any additional details you think might be helpful.

This is not the spot for feedback on current features, only new plausible ideas will be considered. Please be courteous of others and upvote if you believe strongly enough in an idea!

What features do you want to see added to Mailgun?

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  1. Enable Fallback Variables

    We need to have have "fallback variables" as an option. It is currently available on competing platforms and it's absolutely essential.

    For example, if someone uploads a list and it is missing the first name...

    Let's say now its: "Hi %first-name%"

    this would come out as "Hi" if there was no first name on the list.

    However, we need to support fallbacks like: %first-name=Friend% so if there's no name, it comes out as "Hi Friend"

    Please!!

    7 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  2. Send email alert or notification when domain is disabled by your outbound spam filter

    You should start sending an email alert or notification when a domain is disabled by your outbound spam filter

    15 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  3. API: possibility to filter events based on our user-variables values

    Currently, in the API, there is no way to filter the Events via our user-variables. They get return in the result but still they aren't available on the Filter Field list described on the documentation.

    It could be really cool to be able to do so!

    6 votes
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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  4. Error, fail, bounce and reply mails back to sender (application)

    Bounce mails dont came back to senders e-mail account, tracking is impossible without API. Routed e-mails need reply information, feature will make Mailgun perfect.

    5 votes
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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  5. Hi MailGun Team. I suggest you create a new function to let customer can limit the email send out for each domain monthly. Thanks!

    Hi MailGun Team. I suggest you create a new function to let customer can limit the email send out for each domain monthly. Thanks!

    3 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  6. Monitor delivery rates by recipient domain (ESP)

    While some of the existing charts/reports on the dashboard are useful, I would really like to know about delivery rates / failures by the domain we are sending to (or ideally ESP... i.e. hotmail/msn centurytel/centurylink/embarmail).

    I usually end up hearing about a block or other delivery issue from our users. Short of pulling data over the API and parsing it myself I know of no way to accomplish monitoring this currently.

    4 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please support DMARC on Mailgun and make it easy to deploy

    -Please support DMARC on mailgun, and make it easy to deploy.
    - Generate useful TXT entries (just like you already do for SPF and DKIM)
    - Handle the DMARC reports
    - Present DMARC reports in your control panel after decoding the ZIPed XML files the providers send.
    - Convert DMARC failures (and successes?) into web hooks, events and log entries.

    78 votes
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    10 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  8. View in browser like mailchimp

    There should be a feature emails to contain the "view in browser" feature.

    26 votes
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    2 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add admin users free for limited time

    Problem: Your free-level customers who need help from a third-party tech shouldn't have to choose between paying to add a user or turning off 2FA.

    Backstory: My host detected a setup problem and and asked me for admin access, but your feature to add users is behind your paywall. That meant I had to either pay for a user that wouldn't need long-term access or temporarily turn off my two-step verification. The later was the obvious-but-disturbing choice, and I considered quitting Mailgun over it.

    Proposed solution: Enable the add-user feature for base-level accounts for one extra admin user only, and…

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  11. total email delivered

    In addition to reporting on opens and clicks, please include total emails delivered, filtered by date

    1 vote
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  12. Provide dashboard access email validation logs

    Having the ability to view or download a date range of the email validation logs would in debugging and identifying abuse of the service. Currently I have to request from your support team every time I need them and the logs entries are not formatted with date/time stamps.

    5 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  13. Profile avatar

    I want to be able to set my profile picture when sending via MG thru Gmail.

    2 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to assign tags based on pattern-matching rules

    Currently, tage may be assigned to a message via the HTTP API or by specifying an X-Mailgun-Tag x-header when using the SMTP API. This is all well and good if your application allows you to change the SMTP headers, but if you do not have that ability, then no tag can be assigned.

    Example: We have ERP software that generates system notifications, send invoices, statements, confirmations, purchase orders, etc. The only setting I have the ability to change is the SMTP server & credentials, as well as set the subject/body (and to, obviously) based on the message. I do not…

    2 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  15. Apply substitutions to BCC of Bulk Email

    When doing Bulk Email with recipient variable substitutions, those substitutions are not applied to what is sent to the BCC address(es), so instead of getting a copy of what was actually sent to each of the normal recipients, the BCC is just the template.

    I can imagine a variety of reasons why this might happen, but cannot come up with a reason why anyone would want it to work this way.

    2 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow CNAME chaining for tracking opens, clicks.

    Currently my app (email.mydomain.com) CNAME is pointed to mailgun.org, but when I have my users' domains point to email.mydomain.com, it does not accept this as a chain CNAME.

    It would be nice to validate this so it can be whitelabel.

    3 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  17. Easy Forward User to User Emails with masked Email Adresses

    Some Apps allow User to User communication via Email (example LinkedIn). These App creates virtual Email Addresses to hide the original Email Address, either for the purpose of privacy or for intersecting the communication via store() or forward() routes, either to save the conversation in the system or simply to forward the email to the real address.

    Where this works great for Emails without attachments, we could save some expensive roundtrips with emails that have attachments.
    In that case all attachments have to be downloaded first to the App Server and then send to mailgun again, although mailgun has these…

    3 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  18. Have log of JSON for email validation.

    It would be nice to have the JSON returned for email validation stored in a log file so I can grab it (again) if something happens to my query. This wouldn't be such a big deal but since there are cost involved in each call, it would be great having a backup.

    3 votes
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    0 comments  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide view only accounts

    We identified a clear need to set up some view only accounts for our developers to enable them to interrogate data and review potential issues in Mailgun.

    4 votes
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    1 comment  ·  New Idea  ·  Flag idea as inappropriate…  ·  Admin →
  20. Offer servers/IPs in locations other than the U.S.

    For various privacy/legal reasons it would be good to have servers in non U.S. regions/zones. (Kind of like what AWS does.)

    3 votes
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