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What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

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5 results found

  1. Return Search Bar for logs

    There used to be a search bar on the logs page that allowed us to search for anything (from the sender to the subject matter). This has been removed and, from what I can tell, replaced with the filtering functionality (which doesn't allow us to search for stuff in the subject header and other areas as far as I can tell). Could you help me find where I can search for this information again please as this is a huge part of why we pay for Mailgun? Also, could I recommend bringing the search bar back as it was incredibly…

    9 votes

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    7 comments  ·  Logs  ·  Admin →
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  2. Slovenia Flag incorrect on signup page

    2 votes

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    0 comments  ·  Regions  ·  Admin →
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  3. include:mailgun.org takes three DNS-lookups for your customers

    Your SPF-setup include:mailgun.org takes three DNS-lookups for your customers.

    I don't think this is professional enough. Ten DNS-look-ups is their maximum.

    See:
    https://www.mailhardener.com/tools/spf-validator?domain=mailgun.org

    7 votes

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    1 comment  ·  SMTP  ·  Admin →
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  4. update the email from mailgun to include the company the user was removed from.

    When an admin is removed from a Mailgun account, Mailgun sends out a confirmation email regarding this, but it would be helpful to include the company name on that email for cases where you manage multiple Mailgun accounts.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  5. Provide More Verbose Response When Attempting to use SAML SSO on non Scale Plans

    If a plan was on Scale and used SAML SSO, then downgraded to a lower plan while SAML was enabled, attempting to log into Mailgun via SAML returns a 500 error. This can be confusing to customers who are not aware that SAML SSO is exclusive to Scale plan

    2 votes

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    0 comments  ·  Security  ·  Admin →
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