Skip to content

General Feedback

← Tell Us What You Think

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

Please be courteous of others and upvote if you believe strongly enough in an idea!

What feedback do you have for our email service?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

6 results found

  1. feedback about mail gun email service rendering

    Email previews are available for every operating system, except the Huawei's HarmonyOS. Could you perhaps incorporate this as well? Additionally, why is the background picture not rendering on any desktop Outlook platform?

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Mailing Lists  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. admin@reuzenpanda.nl

    Hi, it seems the mailbox placement within optimize is flawed for outlook. It shows all messages going to the inbox, I can however verify through the signature that all these mails would be going to the spam due to scl, and delivery information saying that the message was routed to junk. (ticket 3131390)

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Slovenia Flag incorrect on signup page

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Regions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. update the email from mailgun to include the company the user was removed from.

    When an admin is removed from a Mailgun account, Mailgun sends out a confirmation email regarding this, but it would be helpful to include the company name on that email for cases where you manage multiple Mailgun accounts.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. include:mailgun.org takes three DNS-lookups for your customers

    Your SPF-setup include:mailgun.org takes three DNS-lookups for your customers.

    I don't think this is professional enough. Ten DNS-look-ups is their maximum.

    See:
    https://www.mailhardener.com/tools/spf-validator?domain=mailgun.org

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  SMTP  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Provide More Verbose Response When Attempting to use SAML SSO on non Scale Plans

    If a plan was on Scale and used SAML SSO, then downgraded to a lower plan while SAML was enabled, attempting to log into Mailgun via SAML returns a 500 error. This can be confusing to customers who are not aware that SAML SSO is exclusive to Scale plan

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

General Feedback

Categories

Feedback and Knowledge Base

(thinking…)