General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
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  1. 2FA & MFA

    On device App 2FA and MFA is problematic do to crashes and lose. Please provide a non-device dependent 2FA and MFA solution like SMS, voice call, and/or secure email options.

    1 vote

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  2. Easier to add additional member

    I'm not sure how to add another user to my account at a glance - may want to make that easier to find, now I'm having to search for it

    1 vote

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  3. Please include password criteria when changing password

    When you submit a password that isn't secure enough, it should mention that you need special characters, number, letters, etc. Also if it requires it to not contain words in the dictionary, please specify. I had to dig up an old Mailgun blog post after reaching out to support, and the password criteria they listed still didn't work. I found out by trial and error that random gibberish worked but something with a word in it did not. Since there was no listed criteria, all of this was a mystery to me

    1 vote

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  4. API Key Permissions/Restrictions to Reduce the Impact of a Leaked Key

    Security Feature:

    It should be possible to restrict the call types that your API key is able to make in order to reduce the impact of a leaked/breached key.

    For example, if my API key is accidentally exposed, an attacker could then go on to exfiltrate data from my account.

    If it were possible to lock down your API key so that it can only make certain call types, the impact of such a breach would be drastically reduced.

    For example, I could lock down my key so that it is only permitted to add/send emails to a particular mailing…

    5 votes

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