General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

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  1. Accept attachments encoded as Base64 strings in the "/messages" API endpoint

    It might be helpful for some users if the "/messages" API endpoint would accept attachments as Base64-encoded strings, with a name and content-type described somehow.

    13 votes

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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add wildcard search to mailing lists & logs

    The search feature should allow for some sort of partial or wildcard search (eg. "@domain.com" or "m@domain.com" or even just on name

    13 votes

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    0 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  3. Give ability to create sandbox for EU region

    Otherwise, it's quite hard to test own integration with Mailgun API when you develop a solution for a big number of clients who are required to use EU region.

    12 votes

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    0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add option to temporarily pause/disable domain, so it can be reactivated later

    Along with delete domain at bottom of domain page, add a pause/disable domain, so all mail for all credentials can be paused if problem occurs + resumed when problem is cleared.

    11 votes

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    2 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  5. add webhook support for "accepted" events

    there is a webhook for "delivered" mail, but not one for when mail is "accepted" or put into the mailgun queue for delivery. One cannot determine the time a message was queued for unless they use the events API as part of the "delivered" handler to get the associated "accepted" event for the message. While this works, it would offer some more flexibility if we could hook into accepted events for a domain.

    11 votes

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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adding string to subject when forwarding

    When creating a route and forwarding and email it would be great if I could add a string to the subject.

    10 votes

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    3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Setup a Mailgun install without composer required.

    Being forced to install composer seems a bit unnecessary. I would love not needing the overhead of composer.

    9 votes

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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow the same domain across multiple accounts

    As a marketing tool we're sending email on behalf of numerous clients and their domains. Some of those clients are either using Mailgun directly or through another marketing service.

    This causes problems when they attempt to validate their DKIM and SPF records, as we can't add their domain to our account.

    Adding a sub-domain instead is a work-around at best and transferring the domain to our account is impossible most times, so being able to share domains across Mailgun accounts would fix this nicely.

    9 votes

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    0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  9. 9 votes

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    0 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  10. DNS records information sent via email

    When we add a domain we are presented with the 5 DNS records that are to be added.
    The dns records are presented nicely in the DNS success page. However, if you are not the one that will be entering the DNS record into the provider, then the manual copying of each the DNS records into an email is an error-prone hassle.

    In most situations, we have to send the DNS records via email to someone else who will enter them. This means copy and paste of those 5 records. It may not seem like much, but it takes awhile…

    9 votes

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    3 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  11. Filter Stats by Multiple Tags

    At the stats API, it would be helpful to be able to filter statistics by multiple tags.

    9 votes

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    5 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  12. Search domains by IP address

    It would be nice to see which domains are using X IP address. https://mailgun.com/app/domains

    8 votes

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    0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  13. Implement a configurable per-domain message limit

    It is already possible to set a global account message limit which applies across all domains. However, it would be nice to get more control and be able to set a specific message limit for each individual domain.

    7 votes

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    1 comment  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  14. Routes: allow forward() webhook to choose routing action

    Our email routing logic can't be described with existing Routes rules.
    It would be nice if a forward("http://...") webhook could respond with an optional list of actions to execute such as store() and forward("...@example.com")

    7 votes

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    2 comments  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
  15. Being able to store email more than 3 days (paid by storage used)

    I would love to be able to store my email for long term and use it as an archive of those emails.
    I would be ready to pay as per storage used.

    7 votes

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    1 comment  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add webhook to forward all bounces to another mail address

    Sometimes we need the bounces to external mail address so if we can use a webhook or a rule to forward the bounces that would be perfect.

    7 votes

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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  17. Overall API for a health status check

    1 feature i need to implement is our service need to check the downstream health periodically. Is there any API that i can call to see if the api mailgun provided is healthy

    7 votes

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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create a better way to determine campaign engagement

    I really like the campaign feature. When I am trying to see if I have improved engagement with a campaign though, it I don't think it is possible with the current UI.

    For example, lets say that I change the copy in a campaigns only email. I want to see if that increases the click and open percentages. I can see that Unique Click number goes up, but it could just be because I sent more emails in the latest month. It is not expressed as a %.

    It would be good to see if the percentage has gone up…

    7 votes

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    4 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide a search count on Log page

    Can you please add search count of emails also on LOG page along with the date?

    Count is a very important stat required on day to day basis, request you to please add that feature ASAP

    Thanks

    6 votes

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    0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  20. API: List all stored messages

    It would be nice to have the option to list all the stored messages (excluding the deleted ones).

    Today the only way to get the list of stored messages is to get it by the events API, so there's no way to get only the non-deleted messages, or to get all the stored messages in a single request.

    6 votes

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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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