Allow for Shorter SMTP Credentials
t is important to us as a customer to be able to edit our SMTP credentials. Our system is limited to a password character max of 8 characters. I respect you security effort in generating a very long password but, this will not work for us. Please pass this on to those who need to know. Thank you so much for your consideration is this matter.
Aleksandar Vucenovic commented
There is a workaround until Mailgun implements a permanent feature to adjust the password length.
You can update the password using the API and choose a shorter password (down to 5 characters long).
Reynold Fanord commented
I need to have the ability to create custom passwords or passwords it to 32 characters the default passwords are too long for some systems that will not except longer than 32 characters
Gabriel Prado de Moraes commented
Has this problem been fixed? The system I'm configuring allows passwords no bigger then 30 chars. This is very annoying. I will try another service provider
Robert James commented
Same issue and looking for a workaround or another service if that is not possible.
Keith Janak commented
I have just run into this as well. My printer is unable to send emails ..... Very Very annoying
Jake Erdman commented
I agree, I've used Mailgun for many years and have loved it. I recently created a new account and half the systems I've used it for in the past just don't work. There should be the ability to choose the password length or even create your own passwords for SMTP credentials.
Running into the same problem here unfortunately. It would be great to be able to do shorter passwords.
Same problem as others; I often seek to use Mailgun for transaction SMTP emails from printers, scanners, and similar appliance services. Very few of them correctly support very long passwords.
Paul Sorenson commented
I also ran into this, but fortunately my application was presenting the full error message from SQL so I was able to locate where it stored the SMTP password and manually expand that field to make it fit.
Not everyone will be so capable or inclined to make a similar change, and they should allow a couple pre-set lengths (a 20, a 50, etc).
My greater concern is that they are only using hex values 0-9 and a-f, so in reality that 50 character password has the functionality of a 32 character password (0-9 A-Z and a-z)
Yaz Muragaki commented
SMTP credential password is too long. Most systems do not allow password that is this long.
Jared Pruett commented
It would be nice to have a domain setting or an option when creating credentials to pick the length.
Dana Ayala commented
We cannot use mailgun due to default SMTP password length. Please implement a way to specify the password and/or default length settings.
Jonas Heß commented
We can not use mailgun with passwords of this length. Our legacy systems are not compatible with passwords longer 12 characters.
Jeff Dyck commented
Agreed - the long password breaks many systems like NVRs.
We cannot use mailgun due to default smtp password lenght. Please implement a way to specify password and/or default length settings.
Hi, we want to use our BRAND new printers with mailgun, but we cannot, because the printer manufcaturerers all have a character count limit on SMTP passwords and mailgun forces long passwords, see the problem? :P Thanks in adnvacnendansxdas6t34ui87på
We need the ability to manually set our passwords for services which have a max character limit.
Joseph Greenbaum commented
New interface needs to let us create our own password for smtp credentials, as not all devices allow insanely long passwords. Example, our scanner doesn't accept it.