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  1. Ability to customize the Unsubscribe Page

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    11 comments  ·  Feature Requests » Feature Enhancements  ·  Admin →
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    under review  ·  AdminTravis Walton (Product Manager, Mailgun) responded

    The best path forward might be to offer a landing page with available HTML editor so that you can style your own unsubscribe page. Would an account level landing page work? As opposed to per sending domain? That would probably simplify implementation.


    As to the resubscribe option we would have to devise a tag that could be used on the page to allow recipient to resubscribe if they mistakenly went through unsub process.


    Let me know what you think.

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    Simon commented  · 

    The %unsubscribe_url% tag can be used to create a link to the Mailgun unsubscribe page, but once a user has unsubscribed they can't resubscribe themselves later. They might have unsubscribed in error, or changed their mind, but there's no way for them to opt back in themselves.

    Ideally you'd have a "Manage my subscription" page that could be linked to via a tag like the %unsubscribe_url% tag, where a user can either unsubscribe or resubscribe themselves.

    Simon supported this idea  · 

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