General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

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  1. Provide a search count on Log page

    Can you please add search count of emails also on LOG page along with the date?

    Count is a very important stat required on day to day basis, request you to please add that feature ASAP

    Thanks

    6 votes
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    0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide deep linking support (universal links) by client proxy

    Today it is already possible for Mailgun clients to get deep linking working.

    e.g.: Set up Cloudfront "in front of" Mailgun, proxying everything to malign, except the requests for association files.

    This comes at one big downside. The IP resolution is now based on what ever AWS instance handled the request, not the client IP.
    It should be easy to use the Client IP as given by the proxy.

    For extra security, Mailgun could require the proxy to add a special header, to be sue the info is indeed coming from a trusted source.

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow DNS if Domain becomes Disabled

    Dear Mailgun,

    Firstly, I'm all for protecting IP reputation and clean mailing lists. However, we accidentally uploaded our whole list today, not the filtered one based on use of Bounce/Unsubscribe APIs. We quickly hit a bounce limit, especially as the older records are a lot dirtier.

    We completely understand a block of the domain and the halt of the distribution and any further messages, but blocking clickable links in successfully received messages is really embarrassing, particularly on behalf of a client. Ironically, recipients cannot unsubscribe either.

    Keep up the good work :)

    4 votes
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    0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  4. Implement a configurable per-domain message limit

    It is already possible to set a global account message limit which applies across all domains. However, it would be nice to get more control and be able to set a specific message limit for each individual domain.

    7 votes
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    1 comment  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  5. unable to establish a TLS connection

    I wonder if this kind of error occurs, do you have any retry principle?

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  7. Search domains by IP address

    It would be nice to see which domains are using X IP address. https://mailgun.com/app/domains

    8 votes
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    0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  8. Increase limit of number of mailing lists that can be created.

    The current limit of 1000 mailing lists/account is insufficient.
    Increase it to at least 10,000.

    3 votes
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    0 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  9. Routes: allow forward() webhook to choose routing action

    Our email routing logic can't be described with existing Routes rules.
    It would be nice if a forward("http://...") webhook could respond with an optional list of actions to execute such as store() and forward("...@example.com")

    7 votes
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    2 comments  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
  10. Webhook

    Webhook for Disabled Domains

    The new hook would let us view a list of domain that have been disabled by our outbound spam filter in the last 30 days.

    3 votes
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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  11. Being able to store email more than 3 days (paid by storage used)

    I would love to be able to store my email for long term and use it as an archive of those emails.
    I would be ready to pay as per storage used.

    5 votes
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    0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inbound verification of DKIM signature

    From what I understand based on responses to another support ticket, incoming messages that are processed via mailgun routes are not validated using DKIM. This would seem to pose a security hole. Consider the following scenario:

    * A malicious sender creates a message and signs it using DKIM (but the signature is bad because the sender does not have the private DKIM key.)
    * This message is received by mailgun for processing via routes.
    ** The DKIM signature is not verified by mailgun (according to what I have been told by mailgun support.)
    * Mailgun may add new headers to…

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add webhook to forward all bounces to another mail address

    Sometimes we need the bounces to external mail address so if we can use a webhook or a rule to forward the bounces that would be perfect.

    7 votes
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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add wildcard search to mailing lists & logs

    The search feature should allow for some sort of partial or wildcard search (eg. "*@domain.com" or "m*@domain.com" or even just on name

    9 votes
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    0 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  15. add webhook support for "accepted" events

    there is a webhook for "delivered" mail, but not one for when mail is "accepted" or put into the mailgun queue for delivery. One cannot determine the time a message was queued for unless they use the events API as part of the "delivered" handler to get the associated "accepted" event for the message. While this works, it would offer some more flexibility if we could hook into accepted events for a domain.

    11 votes
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    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add the option to view/search Logs for all domains at once

    While in the Logs tab, it would be very helpful to have the option to view/search logs for all of our domains at one time instead of one by one individually. This could be simply integrated by adding an "All Domains" option at the very top of the domain drop down in the Logs tab.

    5 votes
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    1 comment  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Suppressions Tab, should be able to sort by Recipient, Date/Time and Details

    Hello, I think it would be a great option if you allowed us to sort the bounces, complaints and unsubscribes by date/time and details as well as by recipient.

    14 votes
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    6 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create a route to filter by sender

    I suggest you add the ability to create routes that can filter by sender, for example:

    1. a@b.com sends an e-mail to @support.alerts.jp, the e-mail gets action 1

    2. b@b.com sends an e-mail to @support.alerts.jp, the e-mail gets action 2

    3 votes
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    1 comment  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mailing List Member as Authorized Sends

    To have the capability for me to set certain mailing list members as authorized sends, rather than an all or nothing situation.

    3 votes
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    2 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  20. 6 votes
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    2 comments  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
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