General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

Please be courteous of others and upvote if you believe strongly enough in an idea!

  1. API : Add an API method to download attachment for inbound emails.

    Right now mailgun SDK provides no method to download attachment given we have the URL. Only method is to download the attachment via language specific libraries like open-uri for ruby and we have to pass parameters for authorization. It would be great if there is a pre-built method to download attachments easily

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. implement a test api key

    In Mailgun you should be able to use a test api key to experiment with Mailgun's API. No mail should be sent, but webhooks should trigger normally and you should be able to generate synthetic bounces and complaints without impacting your reputation.

    This also lets the developer to setup a development environment that is similar to the production environment without the risk of sending any mails by misstake.

    53 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Prevent duplicate emails to same recipient

    We had a bug on our end that sent the same message to the same recipient thousands of times—resulting in thousands of spam reports while we were oblivious until months later.

    While there are things we could do on our end to improve quality control and ops, etc., it would be amazing if Mailgun could provide a duplicate detection feature. I'm imagining saving a hash of content for sent messages, and catching any time we repeat the content to any recipient. A repeat could be prevent, or an alert sent, or both.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Let me pay extra to get > 30 days log retention

    We would like to pay you guys real money to have the option to extend our log retention...there have been many cases where we need more than 30 days, and we dont want to setup webhook or anything external...your UI is perfectly good!

    ...you like money right

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bulk delete mailing list members via API

    Currently the API allows POSTing a CSV list of users to be added to a mailing list.

    I would like to POST a list of users in CSV who should be deleted from a mailing list

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Unsubscribe page for users (Mailing Lists)

    Make a template editing unsubscribe page (use this template in the mailing lists). Suggest using the editing unsubscribe page for use in various languages ​​(e.g. Russian, French, German, etc.), similar to the design of the main site, and more.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add an md5 hash to the attachment object in the API

    I would like to save myself from having download an attachment if I already have a matching file stored locally.

    Our organisation sends out alot of product brochure that are mostly all identical.

    Rather than download this attachment in our application, I would use the copy I have on hand. Saving alot of bandwidth/server load

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
2 Next →
  • Don't see your idea?

Feedback and Knowledge Base