General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

Please be courteous of others and upvote if you believe strongly enough in an idea!

  1. make it possible to send webhooks without attachments

    Under the documentation for "Tracking Failures," there's a notation about the parameters included in the POST request that includes the following:


    attachment-x attached file (‘x’ stands for number of the attachment). Attachments are included if the recipient ESP includes them in the bounce message. They are handled as file uploads, encoded as multipart/form-data.

    I don't know what kind of attachments might be included in such a situation, but I would like to avoid sending any attachments in the POST request because that will only waste server resources and potentially interfere with other requests hitting my servers.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  3. Additional Debug Logs required for easy troubleshooting

    We would like to have the following additional logging (to have the server IP to which mailgun is delivering the message) in the Logs section (https://mailgun.com/cp/log) Mailserver log section in the web service
    Current Logs in the mailgun taken as an example
    09/23/14 01:03 AM Will retry in 3600 seconds: noreply@marriottevent.com katie.l.clark@marriottt.com 'Meeting Services App: Event Meeting Detail' Server response: 499 Unable to connect to MX servers: [marriottt.com]
    09/20/14 01:03 AM Will retry in 1800 seconds: noreply@marriottevent.com katie.l.clark@marriottt.com 'Meeting Services App: Request Actions Server Response : 421 42 4.7.1 Katie.l.clark@marriott.com recipient server address rejected

    Expected Logs in the…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  4. Recepient Server listed in the Log

    We need to add additional debug logs in mailgun Logs, so that we know the mail is getting deliver to which domain (Whether could be Primary or Secondary).

    By doing this we can easily isolate if any mails is getting rejected from which domain and not depending on each other.

    Please take a request and let me know

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
  5. Increase max route limit

    The current limit is 5,000 routes and is a hard set limit that cannot be changed. It's an account based limit, rather than domain based, so you're likely to reach this limit quicker if you use multiple domains.

    It would be useful if you could increase this limit.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
  6. Email me when one of my domains falls out of verification

    If something happens to my DNS records and the domain gets un-verified, I need to know about it. Because of the 300 daily messages allowed on unverified domains, I have time to fix the problem before being cut off completely, but only if I KNOW about it!

    Maybe this isn't common, but it's happened to me more than once now. Sometimes it's an issue with my DNS provider. Sometimes an included SPF record changes, causing the "too many DNS lookups" error.

    I get an email if you automatically verify one of my domains, so why not also one when you…

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  7. Overall API for a health status check

    1 feature i need to implement is our service need to check the downstream health periodically. Is there any API that i can call to see if the api mailgun provided is healthy

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create a better way to determine campaign engagement

    I really like the campaign feature. When I am trying to see if I have improved engagement with a campaign though, it I don't think it is possible with the current UI.

    For example, lets say that I change the copy in a campaigns only email. I want to see if that increases the click and open percentages. I can see that Unique Click number goes up, but it could just be because I sent more emails in the latest month. It is not expressed as a %.

    It would be good to see if the percentage has gone up…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bulk delete mailing list members via API

    Currently the API allows POSTing a CSV list of users to be added to a mailing list.

    I would like to POST a list of users in CSV who should be deleted from a mailing list

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  10. DNS records information sent via email

    When we add a domain we are presented with the 5 DNS records that are to be added.
    The dns records are presented nicely in the DNS success page. However, if you are not the one that will be entering the DNS record into the provider, then the manual copying of each the DNS records into an email is an error-prone hassle.

    In most situations, we have to send the DNS records via email to someone else who will enter them. This means copy and paste of those 5 records. It may not seem like much, but it takes awhile…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sending mail to recipients in a mailing list based on certain variables

    While sending an email to a mailing list, I want to be able to pass in some criteria. And only the members matching the criteria should receive the email.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like to be able to delete all bounces for a specified domain so I can clear bounces caused by receiver server failure.

    currently the bounce API only allows me to retrieve 1000 at a time, so the scripting I implemented on my end is error prone and can require multiple runs. It would also be nice to be able to search bounces by domain rather than by email.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unsubscribe page for users (Mailing Lists)

    Make a template editing unsubscribe page (use this template in the mailing lists). Suggest using the editing unsubscribe page for use in various languages ​​(e.g. Russian, French, German, etc.), similar to the design of the main site, and more.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
  14. SMTP batch sending without using mailing lists

    It should be possible to do batch sending without messing with low-level MIME or having to use mailing lists - it would be very convenient if it were possible to do batch sending through SMTP and simply supply the recipient (JSON) variables through a header field such as the current 'X-Mailgun-Variables'.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SMTP  ·  Flag idea as inappropriate…  ·  Admin →
  15. Search Bounces by domain name

    Would like the option to search all bounces by domain name. We have had issues with a couple of our member firms where most emails in their companies bounced back and they have whitelisted us, but we have to remove them from the bounce list to be able to resend the emails when this happens. We have to individually search by each email address with the way it is currently setup and would rather search for everyone on that domain.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add an md5 hash to the attachment object in the API

    I would like to save myself from having download an attachment if I already have a matching file stored locally.

    Our organisation sends out alot of product brochure that are mostly all identical.

    Rather than download this attachment in our application, I would use the copy I have on hand. Saving alot of bandwidth/server load

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adding string to subject when forwarding

    When creating a route and forwarding and email it would be great if I could add a string to the subject.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Mark a received message as spam

    Ability to mark a received message (false positive) as spam through the web interface and/or API.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filter Stats by Multiple Tags

    At the stats API, it would be helpful to be able to filter statistics by multiple tags.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mailing List Recipient Search

    The search feature WITHIN a mailing list only seems to search on full fields. Would be nice to type "RO..." and get roy, ******, ronaldo, etc. in the search.

    26 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Mailing Lists  ·  Flag idea as inappropriate…  ·  Admin →
1 2 4 Next →
  • Don't see your idea?

General Feedback

Categories

Feedback and Knowledge Base