paid support option
Please add a paid support option that speeds up ticket requests, or allows chat. Having to wait 24 - 48 hours is really hard to work with in cases where you need support. If your IP is in a blacklist, and you have emails going out for the next 48 hours, imagine how many emails will fail and have to be resent.
We now have Scale plans which feature chat and phone support for faster access to support.
Antoine Poliakov commented
Ok, so chat support costs $55/month.