Allow me to retry payments
Please provide users with the ability to initiate a payment manually.
Marcio Klepacz
shared this idea
If there is an open invoice due to failed payment, a Retry payment button will display under the Status column on the Invoices page under the billing section in the Mailgun application.
To get here, you can go to Account > Billing > Invoices.
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Thomas Banasiak
commented
There is no button to manually retry a payment when failed (as in, if the card payment was declined for any reason that might have been fixed/cleared by the bank).
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Stanislav
commented
Guys, you need to make the option to click for one more payment charge attempt next to each invoice. My credit card was limited to make payments and now I cannot initiate charge.
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Sergio Araos
commented
I'm currently using a prepaid card. I wish a "Pay Now" button after I fill the card.
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Thijs Dieltjens
commented
Make it easier to retry a payment without having to enter your payment details again.
I had to re-enter all card details after I made some changes in my bank because of failures bbefore. I had no option to simply retry the payment, but it did work after I re-entered it. This is just extra work and this also isn't the obvious solution.
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Stephen R Smith
commented
I received an email letting me know an invoice didn't clear because the card on file was over limit. I've resolved that issue, but there doesn't seem to be any way to say 'retry that payment' to bring the account up to date, which would be really useful so I don't have to wait an unknown period to see if I get another failure email and potentially an account suspension when it's not convenient for me to check the account.